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Reviews
3.56 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 33% | ||
| 0% | ||
| 17% | ||
| 17% |
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Showing 1-6 of 6 reviews
Greg W.
Sep 2023
Phone Service - Cellular
Verizon Lies when discussing making payment to pay off a phone. Verizon said this would not affect my credit. THEY LIED. Earlier this year I switched from Verizon to AT&T, as AT&T had much better pricing and the exact same service as far as I could tell. Because LG had stopped making phones, when my previous LG stopped working properly, I had to switch to a Samsung. As we all know, that is expensive, and I arranged to have that added to my monthly bill to make payments. At the time I got the new Samsung, I had no idea I was going to switch providers. After switching, Verizon notified me that the full balance of $912.25 was due to pay off my Samsung. Unable to make a one-time payment, I asked if I could make monthly payments to pay it off. The Verizon representative told me that would be no problem. They went through the process and gave me the website on which I could go and make my monthly payments, which I did on time every month for a couple of months. I watch my credit rating very closely and I asked if it would affect my credit. I was told it would not. That representative and Verizon lied. Within about 3 months, I received notification that my account had been submitted to a collections company. Verizon reported me to the credit reporting agencies, even though their representative said they would not. Verizon Lied! My credit rating took a big hit Now, when I call Verizon and try to speak to somebody about why they lied and sent me to a collections company, I'm unable to get through and am automatically referred to that collection company. DO NOT TRUST ANYTHING Verizon TELLS YOU! IF THEY LIE ABOUT ONE THING, THEY WILL LIE ABOUT ANYTHING. DO NOT TRUST Verizon.
Anne G.
Jun 2015
Phone Service - Cellular
It went pretty well except that pricing is outrageously horrible. My new phone was $433. I have unlimited texting, calls and data. I am on a plan with my daughter-in-law and son and he gets a good rate with the place he works. They are responsive and their professionalism is very good.
Marshall M.
Dec 2014
Phone Service - Cellular
They have a strong signal. Customer service is good.
LYNN P.
Jun 2012
Phone Service - Cellular
It is not good and as soon as my policy is up I plan to leave. Three years ago my husband and my daughter switched their service because of billing issues. They get everything screwed up though they are on time with the bills.
Gail P.
May 2012
Phone Service - Cellular
I have been using them for about 20 years and the service is good and coverage decent. I pay about $100 monthly for service for 2 phones. I will use him again in the future.
Robert S.
Jan 2012
Phone Service - Cellular, Insulation Service
They provide my personal cell phone service. I will continue to use them in the future.
Licensing
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FAQ
VERIZON WIRELESS is currently rated 3.5 overall out of 5.
No, VERIZON WIRELESS does not offer free project estimates.
No, VERIZON WIRELESS does not offer eco-friendly accreditations.
No, VERIZON WIRELESS does not offer a senior discount.
No, VERIZON WIRELESS does not offer emergency services.
No, VERIZON WIRELESS does not offer warranties.