Home Depot Inc

Hardware & Home Improvement Stores, Countertops and Backsplashes, Appliance Sales and Installation,

About us

We're here to help you do more. Provide the know-how you need. Give you the resources to get it done. Unleash the doer in you.

Services we offer

Truck rental, key cutting & hardware & home improvement sales

Reviews

4.211 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
27%
3
9%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.1
value
4.2
professionalism
4.2
responsiveness
4.4
punctuality
4.2
Showing 1-11 of 11 reviews

ANN L.
12/2016
1.0
countertops, appliance sales, home improvement stores
  + 1 more
not well. Refrigerator cost 900 plus warranty and counter top $8000
Description of Work: I ordered a counter top and a fridge. The fridge delivered in September, 1 month and 29 days later the handle on the fridge broke. I call fridgedaire they said it was Home Depots responsibility. I called Home Depot and they said it was their 3rd party delivery and they werent responsible. I contacted the sales person several times. The handle was broken because someone tightened the screws on the plastic handle which also cracked the door. The sales person said she had someone who could expediate the issue. Its Dec 7, I've called the repairman several time no word. no help.No word from the salesperson or her expediator . I BOUGHT THE WARRANTY. NO WORD. I also ordered a counter top, and went all the way to Fresno to choose the slab of granite. Samples are not the same as the slabs available. So I changed my mind about granite and decided to go with another product they had. I have a HD builders loan and have been paying each month on a job that hasnt begun. I found a product that would do but they raised the price on me $2000. I will be canceling this work and promise I will never buy from HD again.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$9,000

Sue C.
06/2014
4.0
home improvement stores
  + -1 more
My husband and brother installed toliet and it was pretty easy.
Description of Work: did not use a provide

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0

$150

cu N.
06/2014
4.0
home improvement stores
  + -1 more
unknown
Description of Work: The kitchen designer was great. Their contractor was overpriced

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$13,000

Gail R.
03/2014
5.0
home improvement stores
  + -1 more
I worked with a wonderful designer for the laundry room. I stacked a washer and a dryer (previously not that way) with side panels, and I added upper and lower cabinets. I spent several hours with her. Once drawn out, she made me review the drawings with my contractor to verify measurements. She did a much more professional job than the person who designed my kitchen and I paid him $1,000 for cabinets that measured short. I used Kraft Maid for the laundry room and are good quality. Everything fits as provided on the drawings when installed. Even if I decided not to use them for my cabinets, I would certainly consider paying the $99 for a professional to measure out the area to be remodeled. I got a good understanding of what was important in the design process.
Description of Work: Designed new cabinets for laundry room.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Sara B.
01/2014
5.0
countertops, marble & granite
  + 0 more
I love them. They didn't do the work; I just bought the product there. I had a contractor who did all the work. They contracted for the granite through them, but it's a separate company. They didn't really deliver. We ordered the cabinets from them and they were delivered to our house from the company. The gal there did actually help me design the kitchen. She was really good. We did it in a day. I got $10000 with a discount. It was outrageous. With regard to price, I think it's good. Everything was on time. Their professionalism was fantastic. In fact, I wrote a letter of recommendation to the store manager.
Description of Work: I bought a brand new kitchen from Home Depot Inc. I got everything from them including granite countertops and cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry P.
07/2013
5.0
countertops
  + -1 more
They were extremely helpful. We would highly recommend Ruby. She was extremely knowledgeable and helpful and went out of her way.
Description of Work: We contacted them for an estimate for countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro

LYNN P.
06/2012
5.0
home improvement stores
  + -1 more
Home Depot INC was very good to me. I bought supplies for my contractor. If you tell them what you want, they will help you. I will use them again in the future.
Description of Work: I bought some supplies for my house to be improved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fred A.
05/2012
5.0
home improvement stores
  + -1 more
I thought they were very helpful and knowledgeable about which paint to use. Their painting department is extra helpful and helped us select a good brand of paint.
Description of Work: We last went to Home Depot to get some paint.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gail P.
05/2012
5.0
home improvement stores
  + -1 more
They have just about everything you need and their prices are pretty good. I will use them again in the future.
Description of Work: I use Home Depot for hardware and home supply needs. I bought 2 sets of wall hooks for my walls on my last visit.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Elizabeth C.
12/2011
3.0
home improvement stores, replacement windows
  + 0 more
N/A
Description of Work: I'm starting to get a bad feeling about Home Depot. The quote we received for dark colored vinyl windows seemed way too high. Indeed, after getting other quotes we found that not only was the quote way too high, but we had also been given some misinformation. The guy seemed honest enough, but he had told us that the darker the color of vinyl, the higher the price. He quote us $3,000 for dark brown vinyl windows that we were able to get elsewhere for $1,700. A similar situation happened with a quote from one of Home Depot's subs for plantation shutters. We won't be getting those from Home Depot either - simply outrageous! On a positive note, the SLO Home Depot has a gentleman in their bathroom/kitchen design area named Charlie who is awesome and very customer oriented. He worked with us on redesigning our kitchen and he was amazing! We will definitely be getting some of our appliances from that store mostly because of Charlie!

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


susan S.
11/2010
4.0
appliance sales
  + -1 more
It's a big company. They did a great job. They were fabulous in and out. They called me and told me when they were going to come. They told me it would be in between certain hours. They did a good job. I got a good price and they delivered it when they said they were going to deliver it. It's a good product. On the delivery they were professional, but in the store it's a little hard to find somebody sometimes to help people and when they do get somebody they don't always know what they are talking about and that's a little lower.
Description of Work: I had an appliance, LG refrigerator delivered yesterday from Home Depot INC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
punctuality
5.0

Yes, I recommend this pro
$1,200

    Contact information

    1551 Froom Ranch Way, San Luis Obispo, CA 93405

    www.homedepot.com

    Service hours

    Sunday:
    7:00 AM - 9:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Countertops and Backsplashes,
    Appliance Sales and Installation,
    Marble and Granite,
    Windows

    FAQ

    Home Depot Inc is currently rated 4.2 overall out of 5.

    Sunday: 7:00 AM - 9:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    No, Home Depot Inc does not offer free project estimates.
    No, Home Depot Inc does not offer eco-friendly accreditations.
    No, Home Depot Inc does not offer a senior discount.
    No, Home Depot Inc does not offer emergency services.
    No, Home Depot Inc does not offer warranties.
    Home Depot Inc offers the following services: Truck rental, key cutting & hardware & home improvement sales

    Contact information

    1551 Froom Ranch Way, San Luis Obispo, CA 93405

    www.homedepot.com

    Service hours

    Sunday:
    7:00 AM - 9:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM