AAA Landscaping

Antonio did the work for me He worked in the rain to fix my pipes and plant my tree He came back and fixed my irrigation system He was very prompt, listened to my needs, and got everything fixed. I feel they are an exceptional company The receptionist was very pleasant and kept me informed by text , ph calls, and e-mail I highly recommend them and plan to use them for my needs as they arise Gina

Shawn was very helpful answering my questions about some pavers we had installed by another contractor that needed sealing. He explained the method that AAA used to insure that all of the sand between the pavers would harden even more after they were sealed. We had some issues with the original contractor who had installed our pavers as the sand between the pavers did not harden up and had to be redone. Shawn did an excellent job and the sealing helps prevent stains and looks good.

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The crew showed up at unpredictable times, usually when I wasn't there. So, if I wanted attention to certain things I would call or email the office, but the workers never seemed to have gotten the message. Also, I contacted them 2 or 3 times about doing major landscaping changes, but didn't get a response. I gave up and hired another service.

We used their service for several years. Started out great. After a while, the bi-monthly service became more of a mow and b*******. Our hedges started growing higher and wider. Weeds started growing in more places. Volunteer trees popping out in several areas (getting several feet high). I had to write an email to them to cut the hedges (which was part of our service) and they try to bill me an extra $400 because they had gotten so overgrown! Umm, when the hedges are part of the service and the workers weren't cutting them, yes they will be overgrown-but it was part of the service we were already paying for!



*I had asked the owner, Shawn, to give me a quote on planting vining flowers on side yard. 6 months later, still no quote. I finally wrote about it again and he said he would order them and call me the following week. No call. I had to follow up.



*My sprinkler was seeping water and I asked them to come take a look at the valve, which was the problem. My father-in law was there and told them not to replace the sprinkler-it was not the problem. They decided to replace the sprinkler and two other sprinkler heads and replace 1 leaking valve and clean the other two. We would have been fine with the fix (and extra unnecessary additions)-had it worked. However, they did not fully test their work and the next day our sprinklers went on at 4 am and never turned off!! So they were running from 4-8am!! When I realized they were on, I tried to manually turn off and they would not. I had to have the neighbor's gardener help me! Shawn sent the worker back out to finish the job. They then billed us for both days! ($300) However the problem was not even fixed. They never even checked in to see if the system was still seeping water. We had to call them out again to fix the issue. another $150- (Shawn said that he initially only replaced the top part of the valve to "save us money" and the entire valve would cost about $80 to install.) Well, his "save us money" route was billed at almost $500. Sorry, not right to bill your customers 3 times for a fix that should have taken one time to fix. If you can't fix the issue, you don't bill for each attempt to try. You communicate with your customer and you give options before trying experimental fixes. Feeling a little fleeced over here! Not going to pay for failed service and broken systems. I told them I will pay for the actual fix.



*Once again, hedges need to be cut and Shawn promises they will be done. I emailed him for two months about the issue. They come on the promised date and leave after an hour with the hedges STILL NOT DONE. I call the office and the rude receptionist Nicole said they continue to work on them at our next services and they would bill us more if they send them back out to finish the job. Sorry, there won't be any more jobs for you guys. This was the final show of lack of integrity and follow through. Shawn is definitely not a man of his word.

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they do the bare min.
any extra they charge you for-
I ask for trees trimmed and a sprinkler installed all which i think are routine except the sprinkler, and they wanted to charge me $350 to do it.

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Hmm.

They do an adequate job, but seem short staffed at times.

It turned out well. They were very quick. It only took a couple of days. They were reasonably priced and they did good work.

We liked both the work and the professionalism of the workers.

All salesmanship, no performance. This company is just trying to make quick money. They gave us a price for our 5 houses for a certain amount of work and level of service, then changed crews several times and each time they did less and less at each house leaving the yards looking messy and unkept. One employee told us that they were only allowed to spend 30 minutes at each house, no matter what needed to be done that day. There is no pride in workmanship, and no one checks or cares to make sure the crews are doing a good or even adequate job.

It went very well, they provided one person to do the job who was probably the most superior representative of a company I have ever experienced. Communication with the employee and company was superior. The initial bid was just what you would be looking for, it was mid range, so when you eliminate the two highs and the two lows it was right in the middle, which turned out to be well considering the overall service was excellent.

I am never there during the time of the service but everything is fine. I have no complaints and they are very professional.

AAA Landscaping has been caring for the yards of my two rentals for several years. They do an excellent job. If there is ever something that I didn't feel was taken care of to my specifications, a call or email to the owner, Shawn,immediately takes care of the issue. I highly recommend the services of AAA Landscaping.

Although we ran into problems with the concrete not taking the sealer properly, Sean worked with us over a 3 week period to get it right. He brought out experts, contacted the manufacturer and worked with his crew to make it right. He always answered his phone and returned our phone calls. I would highly recommend this company.

In the past they also did a retaining wall and some trenching for electrical and irrigation. He also has done masonry and will do hardscaping for me in the future. He has been the best contractor I have used in my area. He shows up on time and has integrity. He also gives good pricing and is professional.