FULL FORCE CONSTRUCTION

Great experience. This was the first major remodel project I've undertaken, and definitely a learning experience. We had done extensive research and got estimates from several contractors, and Full Force was the company we selected in part because of the price, and Craig's collaborative nature and focus on detail. The cost noted was for labor and construction materials only, we were responsible for obtaining all necessary permits and buying all "visible taste driven" items(i.e. tub, tile, fixtures, vanity, etc). Beginning to end the project took about a month, allowing for the delivery of special order items. Only two people worked on the project. Craig insisted we meet the other person, Mike, before he started work. It was nice to know who we were giving access to our home. We rarely saw either of them as the work progressed. Every afternoon, Craig or Mike would call to report on the day s progress and their plans for the next day. If the project required they could work over a weekend, calling before coming into the house. On the down side, they could stand to work on their cleanliness of their work environment and the care they give to their client s home. There were several instances when they left partially emptied beverage bottles and cans standing around. On two very hot days(temps >100)they left the interior door to the un-insulated garage open with the air conditioner running full tilt when they left for the day. On another day they left a back yard sliding glass door open. Overall were satisfied with the job.

No call back, missed the appointment, and disrupted my Sunday afternoon waiting for him. Very disappointed after having what I thought was an enjoyable in depth conversation about my project. Just another example of typical contractor behavior that is all too common from a homeowners point of view.

Craig took us around and showed us homes he had done because he was one of five people we were interviewing. We liked his work. The addition took a little longer to complete than originally planned but with the quality of work that was done, it was worth the wait. Craig did a lot of the work himself and he takes his time and does a great job so there isn't a lot of re-work involved. The kitchen is coming along very well and we are again very pleased with his work. He had to cut down a 48" sink base to accommodate our Wolf 48" rangetop and did an excellent job (cabinets cost a lot of money and one slip would have ruined it). He reinforced it to ensure it could hold the 280 lbs the rangetop weighs. Craig takes care of your house - covers the area to protect other furniture, flooring, sweeps up at the end of the day before leaving. He is very good at returning your calls and responding quickly.