ARS / Rescue Rooter Bay East Area

So I will start with the good. The pro was very quick to respond and able to come out on a Sunday. I had an issue with my new sewer lateral and we were able to clear it. And it was expensive!!!! But the issue happened again. And then ARS advised I replace more pipe further down from my sewer lateral costing $15k So I called the sewer company that did my new sewer lateral and they were able to properly diagnose the issue - neighbor?s tree roots were in the sewer main and my line further down. So ABS is great at stoppage removal but it is more expensive than other providers. But this misdiagnosis and trying to get me to spend $15k with them was not cool. Also was hard to get them to come back out that second time. A lot of phone calls :(

Genuine people

Customer services friendly. Technician knows their job well. Thoroughly explained every steps so I know whatà  à ¢à  à  à  à  s going on.

Always great customer service and quality workmanship!!!!

Always great customer service and quality workmanship!!!!

Terrible service. We called at 9:30 am and were committed a 10:00-2:00 arrival window for the technician. Technician never arrived even though we made three follow up calls and were assured the tech was going to arrive. On the third follow up call at 3:30 we were told we were no longer on the schedule due to a missed call we never received. Dispatch made no effort to make good on their lousy service. We then called Rooter Router and had a tech out within an hour. Weâ re done with Rescue Router and will never use them again.

We recommend this ompany for our plumbing needs. Fast responses and timely service's great communication. And we will use again.

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After work was completed he extra care in cleaning up the job site.

Technician waa very respectable of the home, knowledgeable, Service was done quickly and efficiently! Have been a customer for more than 10 years! I use ARS exclusively!

Fast, knowledgeable serviceà ¢à  à  especially in an emergency!

Fast response. Price is a bit high.

We also had them reset on of toilets while here. Excellent service and Leonard was professional and personable.

We also had them reset on of toilets while here. Excellent service and Leonard was professional and personable.

Carlos came and fixed the problem quickly and efficiently!!

Donâ t waste your time and money! I still have water leaking from the front of my house new replacement valve spigot, that started leaking days after new valve replacement.

Great job Expertise knowledgeable friendly worker Cleaned up after job would highly recommend

The guy refuse to look at my dish washer drain and was eager to leave. At least he installed the garbage disposal

Vadimar was very good

Vadimar was very good

Responsive, quick and efficient. Great service overall!

I was very happy with the company

There's Awesome work

Excellent service! Called on a Saturday with a broken water pipe within a couple hours Carlos arrived and inspected, gave me a quote to repair. Later that day Krishna arrived very professional and repaired broken pipe. This is the second time I've used ARS Rescue Rooter, will not call anyone else Highly recommend!!