Ultimate Wallcovering
About us
I have been in Business since 1983,specializing in the installation of fine residential wallcoverings,All installations are performed by me.I am a perfectionist.All jobs are performed in a neat and professional way.Estimates and measuring service's are all ways free of charge(locally).Recomended by local paint and wallpaper stores and interior Designers.Please look at my website for more information and a gallery of my work.
Business highlights
Services we offer
Drywall Repair, Measuring and Estimating. Interior Design. Surfing Instructor. Unsolicited Advise., Painting, Paperhanger. Vinyl. Grass cloth. Murals.Borders. Wallpaper Restoration. Wallpaper Repairs. Drywall Skim Coat.Putty Coat. Wallpaper Stripping, Paperhanging, Residential and Commercial, Wallpaper Hanging, Wallpaper Removal, Wallpaper Repair
Amenities
Emergency Services
Yes
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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82% | ||
9% | ||
9% | ||
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He estimated the job to take 4 days and i arranged with my boss to let me work from home during this time. Instead the job took 8 days. As it turns out, he didn't start on the day he promised. Therefore, i had to ask him to work on a Sun to make up for it. He did. He never showed up on time [1-2 hours late] for each of those days. I am a business women so I view these things as poor business practices. When i expressed my frustration about the length of time it was taking, he got very defensive and complained about how little he was making on this job and that he was missing a fine dining experience with his family because he was at my house so late [beyond 5pm]. This was a very surprising and unprofessional response.
The paint job was impeccable but can't say the same for the wallpaper as there are noticeable seams. I know what great work is because i had my bedroom wallpapered a few years earlier by someone else and there are no noticeable seams in my bedroom. The only reason i didn't call that guy back to do this job is because he is not local.
Gary is a super nice guy and I feel bad about this but also feel I'd want to know how things went as I rely on reviews to make my decisions about who to use.
"Well (deleted member name) I guess you can't please everybody ! In your own words "The job started a day behind schedule". These things happen in the construction/remodel business. As I am on the "finish" end I am often affected by other contractors causing delays. Like I said, These things happen. So the job took a day longer or I worked a day more ? than planned. Either way? Like I told you at the time I'm not charging you by the hour, so was it a race? I prefer quality over making an extra buck personally after doing custom residential wallcovering installation for over 30 years in Southern Orange County, I'm way past looking to get rich, for me its about my pride in the workmanship. As to the seams showing? Every wallpaper is different, some will show seams, some won't this is not a reflection on the installer. I suggest you take a look at the gallery on my website? The pictures speak for themselves. And well, working on a Sunday? Really? I did in an effort to accommodate you, even though I had a family function to attend, as you knew I had just returned from several weeks in Germany where my wife was receiving medical treatment there were a lot of people including my wife counting on me to be there that Sunday. I mean it sounds like to me that I just couldn't please you. For that I am sorry. If you feel that there are some corrective measures that the wallpaper seams need, are they visible or separating? Because there might be a problem with the paper if the seams are separating. I suggest you contact me so I can stop by and take a look (Yes even on a Sunday). Maybe there is a legitimate issue that can be fixed? If you thought I was rude towards the end I certainly apologize. Regardless of the personal stress I was under from all the travelling and a seriously ill wife. That is not something I should let get the better of my patience in a professional environment. I try very hard to please my clients.I truly am sorry you were not. Best regards , Gary Bate."
Licensing
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