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Upholstery Specialists
Founded 1986 • With Angi since June 2010
Business Details
Phone Number
Address
52 S. Autumn St
San Jose, CA 95110
Description
We provide residential and commercial upholstery services. From sofas to medical and dental exam chairs. We offer a complete showroom of fabrics from Robert Allen, Duralee, Kravet, Fabricut and more.
Verified Reviews
A few reviews for this pro...
john D.
01/29/2020
Trudi A.
07/31/2017
I left a voice message and I received a call back within 15-30 minutes. After describing the issues with my furniture: was given an honest feedback on more cost for a repair than the original price and patching repair will not resolve anything. I give an A for this company for the respectful and honest customer service.
Description of Work
I had only an initial consultation with one of the business owners to repair a couple of sofa seat surface.
Category
furniture repair
Elizabeth M.
04/10/2017
Paula R.
10/18/2016
Vance B.
04/15/2016
Peter H.
03/19/2015
unknown
Description of Work
I needed a leather-couch backrest-cushion to be refilled. (After years of use, it looked "depressed" in comparison with the couch's other cushions.) I live in downtown San Jose - and, from Angie's List, I noticed that this specialist was nearby - so I stopped by there to show them the cushion. They had a couple of suggestions for repair; and, in the end, I went with the more-expensive (but longer-lasting) approach. They completed the work 2-days later and I am now very satisfied with the result. I was also impressed that I was able to email them beforehand to see if they could address my needs - and that I got a reply the next day.
Category
furniture repair
ROBERT S.
02/04/2014
Mary Ann B.
05/13/2013
Paul brought samples out for us to preview. We later when to their workshop and saw many other samples. After we made our selection, they ordered the fabric. They picked up the chair after we got replacements for other furniture. They did an excellent job. Great service. Very professional and very prompt. I would use then again.
Description of Work
They did an excellent job reupholstering a Lazy Boy rocker recliner.
Category
upholstery
Cristina R.
04/29/2013
I called to request information about repairing my leather couch. They asked me to send pictures of the area that needed repair. I took four pictures, attached them and email back to them. I never got a call back, no email response, not even sorry, but we can't do your repair if that was the case. I contacted one more time and had to leave a message. Unfortunately I never heard from them again. The gentleman that answer the phone sounds burned out and upset that he was interrupted by the call. At least that was my impression.
Description of Work
They didn't provide services, i called to get a quote and never heard back again.
Category
furniture repair
Service Provider Response
I'm sorry you did not find our e-mail response. We respond to every e-mail we receive, and we have a very pleasant customer service person named George, who handles 90% of all phone calls. Any of our customers would confirm George's personality. I would check your spam filter for our response, or possibly confusing Upholstery Specialist's with another company. The photos you sent may have also been too large to come through an e-mail.Cynthia K.
02/11/2011
They have been around for quite a while. I found them on the internet. I did not use them for upholstery. I will be using them for repair. I have a couch and they are redoing the springs on that. I will be buying new cushions for the couch and the love seat. They are doing the cleaning and treating the leather. They are yet to do the work. The work will be done in two weeks. I have contracted with them to do the job.
Description of Work
Upholstery Specialists gave me an estimate recently.
Category
furniture repair, upholstery
Licensing
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
MasterCard, Discover, Check, Visa
Senior Discount
10%
Warranties
Ask for details
Services Offered
Re-covering, foam replacement, wood repair & re-finishing, outdoor furniture, fitted slipcovers, antiques restoration.
Services Not Offered
Upholstery cleaning, auto upholstery, boat covers.
Frequently Asked Questions & Answers about Upholstery Specialists
How is Upholstery Specialists overall rated?
Upholstery Specialists is currently rated 4.9 overall out of 5.
What days are Upholstery Specialists open?
Upholstery Specialists is open:
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
What payment options does Upholstery Specialists provide
Upholstery Specialists accepts the following forms of payment: MasterCard, Discover, Check, Visa
Does Upholstery Specialists offer free estimates?
Yes, Upholstery Specialists offers free project estimates.
Does Upholstery Specialists offer eco-friendly accreditations?
No, Upholstery Specialists does not offer eco-friendly accreditations.
Does Upholstery Specialists offer a senior discount?
No, Upholstery Specialists does not offer a senior discount.
Are warranties offered by Upholstery Specialists?
No, Upholstery Specialists does not offer warranties.
What services does Upholstery Specialists offer?
Upholstery Specialists offers the following services: Re-covering, foam replacement, wood repair & re-finishing, outdoor furniture, fitted slipcovers, antiques restoration.
Are there any services Upholstery Specialists does not offer?
Upholstery cleaning, auto upholstery, boat covers.