TILE FANTASTIC

Great, along with great customer service.

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Perfectly. Very pleased with the tile job and the recommended contractor was great. Rocky Hudson at Dynamic Ceramics

This shop was recommended by the person who was going to do our backsplash installation for us (Justin B.) back a couple of years ago when we did a kitchen remodel in our previous house. Ever since then, this shop has been our go to place to buy tiles. We have bought tiles for floor of our new house bathroom, mudroom, around the fireplace, and now are shopping for our backsplash for our new kitchen that we just put in our newly purchased home. Mike (owner) is a fantastic person to deal with, and the crew that work there are absolutely wonderful. Helpful and always happy to provide feedback and make suggestions. Remember, picking up tiles and remodeling can be a tedious task, every little detail is important. These guys make it easier. Also, prices are pretty reasonable. I was looking for a tile that I priced at Parcelanosa itself (in Santa Clara), and I ended up ordering it from Tile Fantastic at about 20% (or perhaps more) discount. Same delivery time, same tile from the same manufacturer, their prices were better than manufacturer offered.

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They were great. They helped me so much in deciding what i needed. I got all made to order tile and it turned out so beautiful. I got what I wanted and I got it on time. It is all locally made and very good quality.

They provided the tiled. They helped load the tile in the car. They allow returns for stocked items, if in unopened containers. Restocking fees might be applied.

Very responsive, very great company. A's on everything.

Very helpful with excellent results.

The service with them went very well, they too helped me pick out color combinations as well as provided samples. They order the samples for me as well, and were overall great to work with.

The first person to help me was short with me, appeared irritated because I didn't know what I wanted and ended up telling me to look around. She even sighed which I think was quite rude. I left frustrated and drove to Morgan Hill where my friend lives. The salesperson at the tile shop in Morgan Hill was very helpful and gave me a good start. I went back to Tile Fantastic a couple of days later and met Rene who was very helpful, calm, patient and very nice. I wish I had met him to begin with. I never made an appointment, but tried to go during the week when they were less busy. I was successful in picking out my tile. It will be installed soon. Hopefully, the company reads these reviews.

I was undecided about the color of glass tile for my kitchen backsplash and was helped out with matching the colors to the granite that is similar to my kitchen. They helped me figure out the quantity need for my space. beautiful tile!

Have used this store multipe times. They have very good variety of displays showcasing different types of stone and tiles. Many different manufacturers, and lots of ideas. They helped us layout a design for the tile backsplash and coordinate certain types of unique tile inserts.

It is a good place to go if you are looking for tiles. Their store looks very professional.

Simple materials ordering. It went well.

Everything turned out well, the tiles came in as they were supposed to, right down to the cut and the color and on schedule. The offered me a pretty good discount and spent a lot of time with me to make sure everything fit together, which was difficult as everything was custom made. Their customer support was just excellent.

Once my tile was ordered and paid for, the tile came within a week. There was a little confusion about payment when the contractor picked up the order, but one phone call resolved that mistake.

When I initially went to the store to try to choose tile, the sales person was very helpful with pros/cons of varioius materials that I was considering. When I had narrowed my choice down to ~10 tiles, she went to the back room and brought back a heavy sack with samples of each one. I was surprised that I didn't need to leave a deposit or even my name. When I came back to order, I did have to wait a bit to get a sales person as they were quite busy that day. The order came in on schedule.

I went to Tile Fantastic numerous times during my decision making process. The employees were all courteous and helpful. I was impressed with their selection. The ordering and shipping process went smoothly. We found lovely tiles within our price range. The combination of the $5 sq. ft. tiles we chose with the decorative tiles to mix in looks just beautiful.

Prices tend to be high, owner can be extremely rude, unreasonable return policy. Basically refuses to take back anything, even when staff quote otherwise.

We used them for kitchen counter and needed 8 double-bullnose pieces. The tile came in quickly, but the double-bullnose pieces were the wrong color, which we found out once we got them home. They helped us find the correct color, but it took weeks to get the correct color end pieces in because they were sold out/discontinued all over the nation. This company has the best selection of ceramic tile, so we used them again for the kitchen floor a year later. There were no problems, good pricing, great quality Italian tile, and it came in within 2 days of ordering.

TILE FANTASTIC HAS TILE AVAILABLE THAT YOU WON'T SEE AT OTHER STORES. IN PARTICULAR IS THE WALKER ZANKER LINE, OCEANSIDE GLASS AND A RANGE OF METALLIC DECOYS THAT ARE VERY POPULAR RIGHT NOW. SERVICE IS VERY GOOD AND ORDER TIME IS BETTER THAN MOST STORES. THEY ARE CLOSED MONDAY.

WIDE RANGE OF CERAMIC AND STONE TILES IN A NICE SHOWROOM WITH PORCELANOSA, JEFFREY COURT, OCEANSIDE GLASS, AND WALKER ZANGER. WE ORDERED SOME SPECIAL TILES AND THEY WERE VERY GOOD ABOUT GETTING THEM ORDERED RIGHT AWAY AND CALLING AS SOON AS THEY CAME IN.