Tiger Construction & Home Improvement Inc

Shelby was responsive, easy to deal with, and did quality work. He worked with my schedule and followed through on all commitments. Very pleased with the professionalism and workmanship of Shelby and team. I will definitely use Tiger Construction for future jobs and have referred them to friends via word of mouth.

Most construction is straightforward. Contractors go by the building code, which they all know very well — better than the city, in fact. Tiger/Shelby did a great job. We have no complaints with their work.
But the city of Santa Clara is another story. We applied for permits in January, and they were finally issued this month — October! But the city building department is still making us jump through flaming hoops. They are never satisfied, and they routinely change their arbitrary rules.
We got stuck with a new employee/bureaucrat: Suzanne Park. She is absent more often than she is at work, but no one takes her place. She has already learned that she is completely unaccountable.
Suzanne will not ever make a commitment, but rather, she seems to want to reserve the right to cause us further delays at her whim. It depends on her mood, and she contradicts herself at times.
She has often been wrong in the past, and that has cost us time and money as a result. But Suzanne is totally unaccountable, and she knows it.
Apparently these bureaucrats have no superior, at least that we have been able to determine. No one takes her place when she is absent. She seems to take pleasure in causing us repeated, unnecessary delays.
We are simply adding a bedroom, but due to the city’s bureaucracy our costs and completion time are far more than we originally planned.
So to wrap up: Shelby and Tiger Construction is fine. They are very conscientious and they do very good work. But my advice is to move to another city before building an addition — unless you7're with the 49ers. Then it's all smooth sailing.

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It went very well. They were professional, the cost was very fair, and the quality of work good.

I am a 63 year old disabled widow. I purchased a mobile home and needed some renovations, but what Shelby Arbuckle gave me was peace of mind. Tiger Construction and Home Improvement did the renovation, and took care of me. They found and fixed many safety issues, electrical, plumbing, and structural. I know my newly renovated home is safe and secure. Tiger Construction and Home Improvement did a fantastic job with an eye to detail, Shelby seemed to read my mind and knew what I would like and need. I will use Tiger Construction again if I ever need anything done. Thanks!!

The owner Shelby was prompt in responding to my call for an estimate and was always on time when the work was started. If for any reason he was running late he notified me of his delay. Shelby always kept me up to date on the progress of the job. The crew were very neat and cleaned up after themselves before they left for the day. As suspected once the tear down was complete they found
water damage. There was some extra work that needed to be done and it did push out the completion date. Shelby is very meticulous with his work, he takes his time and makes sure the work is done right. The cost of the job did go over my budgeted price but the quality of the work made it worthwhile. Shelby is conscientious of his customers needs and he goes over and above for them, there were several extra things that he did complimentary.
Shelby and his crew were easy to communicate to and they were great to work with. The bathroom came out great! I would use them again.

I referred Shelby to a client of mine. The main thing they needed was to have a closet built in a room (framing, sheetrock, tape, texture and prime) so that it could be advertised as a bedroom. It required moving electrical and cable plus pulling carpet back and then re-tacked and stretched. Also all of the closet doors in three other bedrooms were installed incorrectly needed to be re-installed with all new hardware and two ceiling fans had to have exposed romex sheathed to code. In addition a cable outlet was installed incorrectly and had to be moved and a dryer vent needed to be installed in the garage (a siding contractor had blocked it!).
When Shelby came to do his free estimate he noticed a gas smell in the garage coming from the dryer. The flexible hose was leaking! Insistent this was not safe (we agreed!), he went to the store that evening, came back and replaced the hose!
He noticed in the garage that there were extension cords connecting several things (not code), exposed wiring, improper water heater support, and missing fire tape on an entire wall (needed for safety and code).
Time was a factor for completion. Shelby emailed his estimate within 24 hrs (wow!) and committed to the short two week window required (another wow!). He went above and beyond working weekends and long hours. The quality of his workmanship and his professionalism far exceeded our expectation. We are grateful for his expertise and because of his diligence; the house went through the property inspection with flying colors!!
When I refer anyone it is not only their reputation on the line it is my reputation as well. I can say with confidence that I would refer Shelby again.

Shelby and his crew were on time and worked very efficiently. I am very happy with the work he has done, so much so that I have hired Tiger Construction to do a complete remodel of my master bathroom.

Shelby, the owner, was extremely patient with me as I took my time to make material and design choices. I changed my mind many, many times throughout the completion of the projects and Shelby would immediately have a change order for me which I really appreciated because it clearly spelled out how much the change would cost, how long it would take, and what the changes were.
I have had a fair amount of remodeling done on houses over the years, and Tiger Construction was the best. I have found that there are only a handful of contractors who are true professionals and talented craftsmen. Shelby is truly in a league of his own. Additionally, I was very impressed with the quality of his personnel and subcontractors.
Another thing that I have found when remodeling is that you get what you pay for. If you try to do things cheaply, the results look cheap, particularly to people such as myself who know high quality. As far high end contractors go, I believe that Tiger Construction is very well priced and an excellent value.
If you are looking for a general contractor who you can trust and have a successful working relationship with, I strongly recommend Tiger Construction.

Tiger's work is of a really high standard of quality with a very impressive attention to detail. For example, the tile work in the kitchen and bathrooms in really stunning and flawless. Additionally, every surface they painted (pretty much every paintable surface in the house), is flawless. Some people on this site mention in their reviews that Tiger's estimates were high. I feel they were worth their rates. Poor quality work is expensive to fix in the long run. Further, I had 4 total estimates for this job and Tiger's was the lowest. After working with Tiger on this big project, we got the impression that they are after not just their own bottom line, but their clientele’s best interests and you can tell they have a high level on integrity from the beginning. For instance, they spent extra time researching what products were most green and environmentally friendly for every part of the remodeling project, as we were clear from the beginning that this was really important to us. Whenever they could not find a good low-voc product that was a replacement for what they would normally use, they would let us know and were always willing to use whatever products we wanted. Further, Tiger took a lot of care to make sure our cats were safe during the period of time we were living in the home while they were working. We moved out for the majority of the time they were working on our place, and every time we stopped by to check on things it was clear the home was well secured. They made a great effort to be on time with our appointments and were in communication if they were delayed.

The project lasted 2 days and went very smoothly.

I had called Shelby at Tiger Construction for a quote on some work that I needed done a few months prior but decided to finish the work myself. Once I got to a point where I was well out of my depth, I decided to call them back to finish the job. I had been impressed with his professionalism during the quote process (in fact, he was the only one of the companies I called to actually show up and to follow through with sending a quote).
So I called him back to get the work done to finish the first job, install the shower door, and to go ahead and fix the cracked bath tub. He had seen the bath tub during the first quote and had let me know that duct tape would do the job we needed and he was right, I just wanted to get it fixed up a little better.
He gave me a quote over the phone, we agreed to a day and time, and he showed up on time and within the budget. I highly recommend TIger Construction for their professionalism and quality of work.

The gentleman was pleasant and did an excellent job. The new door looks great.

Excellent.

In general, I'd have to say that Shelby and his crew are really easy to work with and Shelby is extremely patient and thoughtful when trying to solve all the little issues that inevitably arise doing this kind of work. The attention to detail is impressive, and Shelby is really concerned and thoughtful about the homeowner. He even spent 4 hours with me installing some appliances after the job was completely finished! The only complaint that I had in this particular job was the pace of progress during parts of the job. Shelby actually brought it up himself and apologized as well. For me, we weren't in a particular hurry; preferring to have a good job rather than a rush job, but there was a period there where things were a bit slow. That being said, my wife and I already have some plans in mind about a couple of things we'd like to do in our new house (we were remodeling our old place in preparation to rent it out) and we definitely have Shelby in mind as soon as our bank account has recovered sufficiently.

Shelby and Tiger construction were fantastic to work with. Prompt, courteous, and friendly. We didn't feel we were being 'sold' anything, and Shelby always took the time to explain everything to us and present options (both verbally and in writing). This is the way you want to be treated when you have someone in to work in your home. This great attitude extended from Shelby to his team, they were all a pleasure to work with. The work was top notch, and Shelby made a number of small improvements here and there around the house where he found simple things that needed attention (a toilet flapper not sitting right, a rear gate that didn't close smoothly). These were not related to the work we'd hired him to do, just nice things he noticed and took care of while he was at the house. We did discover one issue with the finish on the new wood flooring, and they took care of it right away, even though it meant stripping and redoing the floor. It was obviously wrong, but there was no debate over what happened or why, just an immediate 'we'll fix it'. Stuff happens. It's how you handle it that's important and Shelby was great. We found Shelby on Angie's list, and couldn't recommend him or his guys more highly. We'll definitely have them back.

We were quite happy overall. They gave us good advice, and clearly put a lot of effort into getting all the little details of the installation correct. They were professional and friendly.

We were very happy with the experience with Tiger Construction. The project did go over time and over budget, but this was heavily due to working on a 50 year old house and making sure things were done correctly. Shelby's team of Tollis and James were do great work and are always professional and clean. In any project of this magnitude, you'll hit some hiccups, we had a bad dust issue when the sheetrock was installed, ran a few weeks late (baby was born before the job was done) and a few other items which seemed frustrating at the time, but when a co-worker asked if i would do it again, the answer is a resounding YES!!!.

Shelby and his team (James and Tollice) were exellent and great to work with. I gave Shelby a call and he practically stop the car to talk to me. We had no experience working with a contractor so he briefly explain what we should consider, ie liability insurance when choosing contractor. He was able to come and give us a very detail estimate within a few days. His estimate was not the lowest among the contractors we had but we were impressed by his knowledge. He did not just come and tell us how much it would cost. He came and discussed what could be done and what could not be done. He also went back to research the price for materials for us. Shelby and his team spent around 2 weeks to tile kitchen backsplash, install closet organizer in 2 bedrooms (which include going to Lowes to help us design the closet and customize the closet organizer due to unusual shape of our closet), install ceiling fan and light (he even found a better way to save cost and time to install the fan and did credit us back the money), mout tv in the wall and pain the master bathroom. We are very impress with Tiger Construction work. Every project was completed with high quality and they paid great attention to details. They are also very clean. They out all the equipment in the balcony and clean after their work every day. In conclusion, we are greatly impressed with their work and enjoyed working with them!

He did a job well done. It took time, patience and it was a fun project for me. I feel that my home can compete with the best homes in the neighborhood, which is due to his diligence and caring about the house. He paid attention to the details and was very meticulous. The price came in on contract, which was very far. He was a delightful person, lovely personality, and he went above and beyond. I would not hesitate to hire him again.

Great, From the first phone call to saying good by, everything went as Shelby had described and predicted. Basically, I found Tiger Construction though this site, when I needed help with a beam in my house. I'm doing a remodel and I was falling behind with this portion and needed to catch up to meet other deadlines of install. So I called Shelby and explained what I needed and how fast I needed it done. Literally within hours of our first phone call, he had the guys and a plan in place and at the right price. He showed up with everything to complete the job, and in no time had the job rolling and me back on track. He completed the job on time and under budget and did an excellent job along the way.

All work performed in a professional and timely manner. Very good quality work. Customer service-minded. Easily accessible for questions, etc. Company stands behind its performance. Reliable.

The went well project went well. Shelby met our budget and our schedule while providing a custom finish. He said the table has one of the hardest finishes and should hold up for well over the original finish that was 30 years old.