Sure Lock Homes
About us
Established in 1968, Sure Lock Homes is a family-owned and operated company serving residential and commercial security needs in the San Francisco Bay Area and beyond.
Business highlights
57 years of experience
Services we offer
Alarm Monitoring; Commercial and Residential., CCTV, Home Audio, Network Wiring, Vacuums, Wireless and Wired Alarm Systems
Amenities
Free Estimates
Yes
Reviews
4.811 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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82% | ||
18% | ||
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Showing 1-11 of 11 reviews
Chris Z.
Jun 2020
I've been a Sure Lock Homes customer for over 20 years. I wouldn’t go anywhere else. No major contracts - you own the monitoring equipment so if you stop the monthly monitoring service, you still have an alarm system in place. I like the fact that Sure Lock Homes is a local family-owned company. A local company you can trust and depend upon. Installation and maintenance have been a breeze. I plan on continuing for as long as I own my home. Greg is professional and fully explains options and benefits of different systems. I changed out to wireless/cellular once I dropped my LAN line phone a few years ago - not an issue at all. Customer service is great. Never had an issue in over 20 years! Thanks Greg!
Alexis M.
Jul 2017
Sure Lock was very responsive and gave me a ballpark quote to replace the keypad, battery, and motherboard over the phone. I made an appointment for Greg to come out and he showed up on time. His time estimate was right on (half a day), and he walked me through the user guide after installing the new parts. We tested the system and it works fine. Greg is friendly and professional and the work looks top-notch.
Barry L.
Aug 2014
I changed my phone service. When I did The alarm company sent a signal to the alarm causing it to go off. Called Greg. He called me Sunday night and scheduled an appointment the next day. As always Greg told me what the problem was and how to repair it. He went to work on the repair. Resolved the issue in a short time. Greg is very friendly and very professional. I would recommend Sure Lock Homes for home security to my friends.
Gerald N.
Feb 2012
Excellent....when you communicate, Greg responds and knows the history of your alarm system.
Barbara R.
Oct 2011
Sure Lock Homes is great. They are friendly and finished the job on time. They are always quick to return my call when I have questions. I would for sure use them in the future.
Karen J.
Aug 2011
Greg Hiebert arrived I described the problem and he went to work immediately, with in a few minutes he was able to tell me what the problem was and how to fix it. He fixed and we haven't had a problem since!
MARY L.
May 2007
We highly recommend them. They are prompt, respond to our questions and they have good, quality equipment. They also stand behind their work. I have used them in the last four houses that I have purchased for rentals and have had successful experiences every time then too.
GREG H.
Jun 2005
WE THINK THAT SURE LOCK HOMES FITS OUR NEEDS AND OUR LIFESTYLE. WE HAVE NOT HAD ANY NEGATIVE EXPERIENCE TO DATE. WE ARE SATISFIED WITH THE INSTALLATION OF THE EQUIPMENT AND WITH THE MONITORING SYSTEM THAT IS BEING PROVIDED.
SUSAN G.
Jun 2005
GREAT SERVICE, NICE PERSONNEL, RELIABLE PRODUCT. I HAVE ACCIDENTALLY SET OFF THE ALARM AND ALL I HAVE TO DO IS CALL THEM WITH A 'SECRET PASSWORD' AND THEY HELP ME OUT. ALWAYS NICE, NEVER LAUGH AND ALWAYS CALM. IT'S NICE TO HAVE WHEN HOME ALONE AT NIGHT.
ALLAN R.
Jun 2005
WE HAVE USED SHERLOCK ALARMS ON MANY OCCASIONS. THEY HAVE INSTALLED 3 SEPARATE ALARM SYSTEMS FOR US AND WE HAVE BEEN EXTREMELY HAPPY WITH THEIR QUALITY OF WORK
LINDA T.
May 2005
SURE LOCK HOMES HAS VERY KNOWLEDGEABLE PERSONNEL. THEY KEEP CLOSE TABS ON OUR HOUSE WHEN WE ARE NOT HOME & ARE A PLEASURE TO WORK WITH WHEN THE SYSTEM HAS PROBLEMS. THEY RESPOND VERY QUICKLY, EVEN LATE AT NIGHT, TO HELP US WHEN THE SYSTEM HAS PROBLEMS.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Sure Lock Homes is currently rated 4.8 overall out of 5.
Yes, Sure Lock Homes offers free project estimates.
No, Sure Lock Homes does not offer eco-friendly accreditations.
No, Sure Lock Homes does not offer a senior discount.
No, Sure Lock Homes does not offer emergency services.
No, Sure Lock Homes does not offer warranties.