Superior Window Cleaning

Needed to come out again to complete job

They were at my house ontime and cleaned out all the gutters, which were absolutely full.

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Crew arrived on time, everything was done as promised.

This was a window emergency. We had been traveling for weeks & needed to be ship-shape for a big party that week. The man who cleaned our windows since 1992 had retired & we were not satisfied with a job done by another professional company. The windows were a mess. Too long since last wash. Ages on the screens & sills. Fingers & noses of 5 local grandchildren, ages 2 to 7, added to the situation. Some stickers too! Yuk! I looked at Angie's List reviews, sent a message & was assured that East West (shown here as Superior) could do my job in short order. Patrick came out to give the estimate on Tuesday. He noticed that a few screens needed repair. & provided a separate, per screen screening -replacement estimate. The job was scheduled & completed Thursday,. The expert team of Antonio, Jose and Miguel arrived a bit earlier than expected & worked like mad for almost 3 hours. They were very professional--wore booties in the house, no drips, carefully moved furniture as needed. I was asked to move the many flower-filled glass bottles on the kitchen bay window myself. Also the many framed photos in a guest room bay window. Both very reasonable requests, jobs I would have done myself anyway. Good communication throughout the job. We did have screening replaced a few places. Pricing: $25 for large slideing glass door screens. $15 for each smaller window. Excellent job & materials. I I've never paid this much for window cleaning -- $350 was my prior. highest. AND there is no comparison. Our windows & screens have never Looked so good! Hire East West. They're great.

Arrived at the specified time.  When making the appointment, I was told there would be 2 workers show up but only one showed up.  No problems since Javier was very efficient and it was probably a little cheaper to have only 1 since they charge by the time it takes.  He first cleaned the inside windows then cleaned the roof and gutters.  Cleaned up the yard after cleaning the gutters.  The house is 2 stories, 2400 sq ft.

I thought he did a very good job and was very polite and considerate.

Javier was running late because the person that was to work with him didn't show up. He was working alone but did not scamp

on the work to be done. He was very courteous and got right to work. My wife and I are very pleased with the service. We were

scheduled for a 10AM to Noon but he did not show up until 1:20 PM. He called us to let us know he was running late and it would

be close to 1:30 PM. At first, it was very disturbing, but once we realized he was working alone we saw the missed scheduled time

in a different light. Again, he did such a superb job that we couldn't be more pleased and will definitely use them again. We highly

 recommend them.

called 6/16/15 ; they couldn't come out until 6/25/15 ; good basic cleaning but did not make the extra effort to clean corners of railings or other details ; dripped water on carpet under sliding glass doors (assume dripped in other areas but carpet most noticeable, dirty water so had to clean it with rug cleaner it didn't just dry clean)

They did a fantastic job - I am so delighted with all the extra care they took.  They even cleaned my garage windows and garage skylight!!  My windows have never looked so clean and sparkly!!  The two guys were extremely polite, respectful, and very hard-working. They wore cloth booties over their shoes in the house.  I will definitely have them come clean my windows every year from now on, and would recommend them to others without question!  A great experience!

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Javier was great.  Professional, etc.  Came on time, did a good job, cleaned up.  The cost was about what I was expecting.  We usually do this kind of thing ourselves, but never will we again.  The price is worth it.  The windows are so clean I can't believe I ever struggled for hours and days trying to do this myself.  We will definitely have the company return again next year.

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I request service through Angie's website Monday after 6 pm. They got back to me by 6:30 pm the same day (I loved not having to wait until the next business day). We scheduled service for the Next Thursday. On Thursday, Javier arrived at 8 am as agreed. I was expecting two people, but he did all he work by himself (3 level home) Very well done, I could see the debris coming out of the gutters, he cleaned everything afterwards. He also fixed a piece that have came off the roof. He was done in less than 2 hours. The gutters we can see look "empty", I cannot wait for the rain now! I'll get back to them for window cleaning this year.

The Superior Windows came out promptly and did what they said they would.do.  We needed to reclean the gutters 2 months later which was not Superior Windows fault.  We hired another company that not only was less expensive but  for less money added screens and did minor repair work.

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They showed up on time and did the work, but left a mess. They told me they would put down covers over plants etc, but they did not. They just used a blower afterwards and left a giant pile of leaves and sticks on my lawn.. There was a lot of splatter on my plantings and patio as well. I'm grateful that they were able to come on short notice, but they should have cleaned up much better.

You cannot go wrong with these guys, clearly their focus is the customer. They returned my call promptly and were able to find a slot for me ahead of a big storm on a day's notice, when other companies were scheduling me out several weeks or even months. They clearly explained the pricing of the services. The mess in the gutters and downspouts was hauled and the debris was hosed down. What a relief to go into this huge storm with functioning gutters! I'm very happy with this company and plan on working with them again for other projects.

These guys (who I never met - my wife dealt with them) are great!
First of all, she told me they were very polite and nice. Coming from my wife, that is a HUGE compliment.  (I love you, dear  :-)
That they arrived ON TIME was a first in my experience as a home owner! 
The fact that they did much more than we expected - and coming in below their original estimate - is just the icing on the cake!
I definitely recommend these guys for gutter cleaning services.  I will definitely be calling them this spring for the Window cleaning!