Sarino's Floors

unknown

Sarino is great! Super responsive and is on time and professional. The work was great and price was fair. Will definitely use him again if I ever need carpet repair. Funny guy, too!

Prompt, personable, and professional. Pardon me if I glow, but...
Sarino answered my phone call immediately. In this particular case, I didn't even have to contend with the voice-mail and call-back scenario so typical with vendors these days. He gave me a reasonable quote on the phone right away, so we scheduled a service appointment for the next business day. On the morning of the service, he called me to confirm, so I never had any worries whether he'd be there as promised.
We needed this service because we had just completed remodeling two rooms with bamboo hardwood floors and wanted simple, clean and quot;stretch-and-tuckand quot; thresholds in the doorways where the hardwood met the hallway carpet. Sarino was able to install new tack strips in the doorways, trim the excess carpet and pad, stretch the carpet nice and tight, trim it, and tuck the loose end into the threshold, snug against the wood flooring. In one case, he even had to trim the exposed hardwood and quot;tongueand quot; off the flooring (the planks used a tongue-and-groove mechanism for installation) so that there would be no gap, dip, or shadow between the carpet and the wood.
Sarino even looked at another metal-cover threshold done in a different area and suggested we could give it the same treatment. I wasn't sure it was possible because there was no excess carpet, but after examining it, Sarino was able to stretch the carpet enough to make it work. So basically we got a bonus threshold and he didn't charge us anything extra.
The result is three clean, seamless lines between the carpet and hardwood/tile. There are no bulky, shifting cover-plates to trip over, and no perpetually loose nail-heads to snag our socks. There's just a natural-looking transition. I couldn't be happier.

Returned calls promptly
Showed up on time
Friendly and polite
Took less time than I expected
Did a great job
Cleaned up immediately
Thoroughly recommend the service

Have used Sarino many times over the past 8 years for small carpet repairs, installs etc. He just completed installation of a long flight of stairs on a 100yr old VIctorian remodel in Downtown San Jose at the beginning of february and even hooked me up with an outstanding price on a very high-end carpet. He also just restreched 10yr old carpets for 3 rooms and a long hallway in a very high-end home in the golf course community The Bridges in San Ramon for one of my real estate clients. His prices are very competitive but more importantly he has more than 30 years experience and does not try to upsell you. He is very honest and has all the right tools and trick to get the job done. Forget about fly-by-night carpet repair guys on craigslist. This guy is the best.