SAN JOSE SAFE & LOCK

A year ago I needed a mobile locksmith service. In talking with the locksmith during the visit, I inquired about other services that I might need in the future and found out that this locksmith was strictly mobile, but for brick-and-mortar/walk-in service he recommended San Jose Safe and Lock. So recently when I messed up a Kwikset Smartkey knobset during the rekeying process I took the knobset into SJ Safe and Lock. I was waited on immediately and cordially. Once he had a sense of what I needed, he pulled the tool/device he required off the shelf, and after a brief pause to mentally review the process, he had the knobset set to my key in less than a minute. No charge. I am still amazed that he would have the kindness to do the work for free given that the advantage of a Kwikset Smartkey system is the cost of a locksmith is taken out of the rekeying process. So a couple days later, when I was restoring a second hand desk that I picked up I decided to pull the lock on the file drawer and take it to SJ Safe and Lock to have it picked and keyed. Again I received immediate and friendly service. I told him that I wanted the lock picked and keyed. He pulled a brand new, exact match for the lock out of his inventory and said that he could sell me the new lock (with two keys) for $6 which was much less than the cost of the pick-and-key service. I am dollars ahead for having gone into his shop, never waited for service, and probably spent more time walking from my car to the counter than it took him to serve me each time.