RUDOLF Hardwood Floors
About us
Since 1991 I have provided high quality hardwood floor installation and refinishing, staining and repairs in residential and commercial buildings throughout the Bay Area. My crew and I have many years of experience in craftsmanship, quality equipment, as well as maintaining high standards, in work ethics, reliability, and high costumer satisfaction. When you hire us, I can help you find the right style of flooring and finishes you desire and we use the highest quality flooring and finishing materials while maintaining very competitive prices.
Business highlights
Services we offer
Engineered Floors and Laminated Flooring. Refinishing New or Existing hardwood floors., Installation of Solid Hardwood Floors
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 0% | ||
| 4% | ||
| 0% | ||
| 0% |
"Thank you very much for your review, I'm glad you like your new refinished floor. Rudolf"
All in all, this was the best work that I have done on my home. If you need your floors done, contact this company.
"Thank you for your review, and thank you for recognizing all the little details we pay attention to."
Zsolt Rudolph rocks! He showed up on time for the estimate, gave us a quote on the spot and scheduled and showed up to do the work on time. Then he took pity on me and cleaned up some transition work between two different floors that I had done poorly. Before I knew it he was down on his hands and knees fixing my mistakes and I didn't even have to ask. He did a nice neat job of screening the floors and applied a coat of oil. The floors look fantastic! The bad, worn spots came up like new. And he did all the work in a little over two hours. He knows what he is doing. He's also a very calm and knowledgeable floor guy. He put me at ease and has earned my respect. No regrets whatsoever. Hire him, you will not be disappointed. Oh and when I offered to pay him some more for fixing my mistakes, he refused and would only take the amount of his initial bid. Unbelievable service. And no, Zsolt, is not a relative of mine, but I wish he was.
"Thank you for the review, and for your business, I'm glad you like the new floor. Thanks Rudolf"
"Thank You for the review! Happy to read, you like your new floor, best way to start in your new home. Enjoy, and let me know if I can help in the future. Rudolf"
"Thank you for you review, I'm glad I could help with a small repair, that made life easier. Rudolf"
"Thank you for your review, I glad you can have the floor you really wanted! Thank you Rudolf"
"Thank you for your report, I'm happy to hear you like the new floor, please call if you have any more floors to refinish. Thanks Rudolf"
"Thank You for your report, good to hear, you like your new floor. Please let me know, if you heve any new flooring plans. Rudolf"
"Thank You, I'm glad you like the floor repair, please let me know if I can help you have any more flooring needs. Rudolf"
"Thank you for the report, I'm glad you like your floor, it was a pleaser working with you, plase let me know if you have any more flooring needs. Rudolf"
Got to say Home Depot was good as well. Took the return back to the store and had the refund done quickly with no fuss.
"Thank you for your report, I'm really glad you happy with your new floor, and thank you for taking a risk and listening my advise on the type of flooring, I think we made the right choice, hope the family will enjoy it for a long time. Thank you Rudolf"
"Thank You for your report! I'm happy you like the new floor, it was a pleasure working with both of you, hope you enjoy the new floor, the new kitchen, the new house. Thank You, Rudolf"
We are very happy with Rudolf's work. The floor is beautiful and the house was completely transformed. The old Douglas Fir floor that was repaired and refinished looks great and it seems to have a soft rustic glow to it. The repairs blend in and it is hard to tell where are the boards that have to be replaced. The new red oak floor looks great as well - it is flat, straight and has a soft golden shine to it - just beautiful.
Due to the age of the house, the project was full of challenges and Rudolf solved them one by one. The transitions had to be tailored with a different approach to each of the five openings and the results are outstanding.
Regarding his work style - Rudolf is a perfectionist and he had the patience to deal with each aspect of the flooring and each problem that presented itself until the solution was to his satisfaction. Rudolf was really after the best results and wasn?t in a hurry just to finish the job. In addition, shortly after he started, we decided that we wanted to install toe-kicks in the kitchen instead of dealing with the vendor's flimsy material. Although it wasn't in the original scope of the project Rudolf was very flexible and took it on without hesitation and delivered a perfectly executed work.
All in all - Rudolf was a real pleasure to work with and the results are fantastic. We love the way the floors look. I will not hesitate to call him again for any future project.
"Thank You for your report! I'm glad you happy with the finished floor! Real pleasure working with you, thank you to giving me the opportunity, and the time to work out all the details. Hope to hear from you in your future flooring needs. Thanks Rudolf"
Zsolt's Rudolf reply is a reflection of his character. For one thing, his story does not match up. There is a serious inconsistency to it. He said he spent 2 more days on the project? How is that possible? Here's the timeline of the project as agreed upon:
Work Day 1 - Wednesday, April 4, 2012 - Sanding/ patch and repair work
Work Day 2 - Thursday, April 5, 2012 - Received phone call about dark spots in hardwood floors after sanding could not remove them. I immediately responded to Rudolf and let him know to replace problem areas via phone call. We discussed the cost and he AGREED to do the repairs. Rudolf also took this time to apply 1 of 3 coats of polyurethane (takes 8 hours to dry)
Work Day 3 - Friday, April 6, 2012 - Second coat of polyurethane applied another 8 hours for floors to fully dry. Saturday and Sunday - Did not come out
Work Day 4 - Monday, April 9, 2012 - 3rd and final coat applied and day he was paid. I could not inspect the work prior to paying him because the floors were freshly coated with polyurethane. In case anyone was wondering why I paid him. My mistake for giving him the benefit of the doubt and paying before inspecting.
The original contract stated 3 coats of polyurethane would be applied. Each coat takes 8 hours to dry. He only came out for the scheduled 4 days during the entire project. Keep in mind the first day was used for sanding/ repairs. Where does he squeeze out an extra two days of work from? This guy is a very dishonest person and it shows in his response to my review. I have my bank withdraw receipt on the day he was paid. This also shows he took shortcuts in doing the repairs so he could rush on to the next job. There's no denying the timeline.
In response to the repair job being done on Friday and we had the whole weekend to look at it. As many of you know, when you have your floors finished with Polyurethane, the home is unlivable due to the heavy fumes. We did not go into our house during the weekend because we did not want to tamper with the flooring and wanted to allow it to dry completely. Keep in mind, it's not our job to make the floor repairs blend with the flooring, that is what Zsolt Rudolf floors was hired to do.
Please take a look at the images of the work as well as the questionnaire I developed for the 3 separate licensed flooring contractors referred by Angie's list. during the dispute phase. The questionnaires do not lie and they are signed questionnaire statements from reputable and licensed flooring contractors. Don't perceive this review as only a one person review but rather a review from 4 different individuals/ companies.
"I'm sorry my work not met the owner satisfaction. Since the original refinishing job was almost completed, additional repair and the extra repair cost was come to $300, plus additional request for molding installation at bedroom doors (3) $50. I believe this is very fair price, for two more days of work, and traveling to Oakland 68 miles a day, and spending 3 hours in traffic on 880. As for the ONE piece of red oak floor that is lighter then the rest of the floor, the repair was down on a friday. The family was around every day, I had frequent phone calls with the owner nobody said or asked about that piece of wood until after I applied the finish coat. My recommendation was to stain the one piece of wood in question, the owner had to talked this over with the family, next day I find out in his review this is not preferred by him. Thank you Rudolf"
"Thank you for your report, I'm glad you had a pleasant experience, please keep me in mind for future flooring needs. Rudolf"
"Thank you for your report. I will try to do better next time. Rudolf"
"Thank you for your report, it was a pleasure working with you, I'm glad you like your new floor. If I can be any help in the future, please don't hesitate to call. Rudolf"
I will add pictures later on.
"Thank you for your report! It was a pleasure working for you. Thank you for considering my advices I'm glad we find the right solutions, and I hope you really like the end result. Thank you Rudolf"
considering the scope of the removing particle board, two/three layers with nails of OLD linoleum and replacing with beautiful oak floor it all went off amazingly quick and hassle free-for me. He moved all the appliances back and forth and helped me to get a hutch back together,. It was so amazing that he even assisted me to put floor protectors for the tables, chairs and the heavy hutch. Removed old screws that would have ruined the new floor and replaced them with felt protectors. Installed trim and painted it to match the wall. The new floor over the hole where the heater used to be was stained 2 days so that it matches the existing floor.
Mr.Rudolf took the extra steps to complete the project professionally.
"Thank you very much for your report. I'm really glad you like your new floor, and to appreciating all the little extra bits. Please keep me in mind for future flooring jobs. Thank you Rudolf"
"Thank you very much for your report, I'm gald we put in an extra day, the floor turn up much better. Please let me know, if I can help you with any of your flooring needs. Thank you Rudolf"
"Thank you so much for your report, hope you enjoy your new floor and please keep me in mind for your future flooring needs. Thank You Rudolf"
"Thank you so much for your report, looking forward to help you in the future. Rudolf"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.