Founded 1982 • With Angi since July 2011
Angi Certified
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10/23/2020
Lisa M.
I was not happy, never really checked the inside. Consumer found the clothes inside. Service Pro was not honest with the price. The pro is a little arrogant .Hes very hard to understand
Description of Work
timing was good
Category appliance repair
Cost $65
Work Completed On 10/23/2020
Service Provider Response
I am sorry to inform you but you have the wrong company, we are not Service Pro this is RO Appliance Repair. We have never been to your residence and do not have you in our data base.10/20/2020
Heidi L.
They were the first ones to respond and gave us some good advice. They just don't do that type of work.
Description of Work
Install new Kitchen Aid electric downdraft cook top.
Category appliance repair
Hire Again? Yes
Work Completed On 10/20/2020
04/12/2020
James W.
I told them this was a problem seen before, the temperature sensor for the evaporator defrost cycle had failed and caused the defrost to not run long enough, ice build-up over 1 week clogged the drainage hole and water would spill into the vegetable bins. Exact same symptoms, this time, I asked them to please check them temp sensor, and replace. Instead, they just straightened a slightly bent edge of the drainage channel and charged me $175. They don't listen, and problem is still there. DONT TRUST THeSE MORONS!
Description of Work
Fix refrigerator evaporator not defrosting fully, ice buildup clogging drain
Category appliance repair
Cost $175
Services Performed? Yes
Work Completed On 04/11/2020
Service Provider Response
Hello Mr [Member Name Removed] We have made several attempts to contact you leading to no success. You informed us that you wanted us to look at your Viking stove which we didn't understand if you where not happy with us. At this point we we did make several attempts to fix the problem but where un able to reach you.02/12/2020
Dave T.
Parts are been ordered to complete the work
Description of Work
Diagnosing our Commercial Wolf Stove and Oven
Category appliance repair
Cost $453.21
Services Performed? Yes
Hire Again? Yes
Work Completed On 02/11/2020
01/15/2020
Andrew S.
Raymond was timely, friendly helpful, quick and efficient.
Description of Work
cloths dryer not heating service
Category small appliance repair
Cost $85
Services Performed? Yes
Hire Again? Yes
Work Completed On 01/10/2020
01/13/2020
Lisa M.
Was very pleased with the work and the technician that came out to fix my microwave
Description of Work
Microwave door repair
Category small appliance repair
Cost $150
Services Performed? Yes
Hire Again? Yes
Work Completed On 01/10/2020
11/19/2019
LEILA S.
Repair guy was pleasant and nice to work with. Worked efficiently and most importantly fixed both problems. I did have pay for two visits (diagnosis and repair). It was a couple weeks before appliances were fixed.
Description of Work
fridge and dishwasher repair
Category appliance repair
Cost $400
Services Performed? Yes
Hire Again? Yes
Work Completed On 11/18/2019
09/27/2019
Craig D.
Work went well. Technician was extremely knowledgeable. Replacement bearings ordered.
Description of Work
Evaluate Washer Bearings
Category appliance repair
Services Performed? Yes
Hire Again? Yes
Work Completed On 09/27/2019
07/18/2019
Cheri M.
very professional nice guys , completed quickly.
Description of Work
rerpair washer
Category appliance repair
Cost $485
Services Performed? Yes
Hire Again? Yes
Work Completed On 07/17/2019
07/15/2019
Bruce F.
The technician was quick and thorough.
Description of Work
Evaluate problem with Front Load washer
Category appliance repair
Cost $85
Services Performed? Yes
Hire Again? Yes
Work Completed On 07/01/2019
05/26/2019
Amy Danforth S.
Ray came out on the Saturday evening of Memorial Day weekend. He replaced the condenser on my GE Monogram fridge, which several other companies had told me they do not work on. I was at a loss as far as what to do until Ray called and said he was in the area, so he would come look, diagnose, and give an estimate. I had to have it fixed as it had already been several days of unsuccessfully trying to find someone to repair it. He had the part in his truck and very efficiently and quickly replaced the part. He was very polite and well informed as well. He told me exactly what he was doing throughout the process, and gave tips on how to keep it running optimally. Very pleased! Highly recommend RO Appliance to anyone! Thank you Ray!
Description of Work
Repair refrigerator
Category appliance repair
Cost $525
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/25/2019
05/25/2019
ERNIE G.
Ray arrived on time examined the refridgerator and told us precisely what was wrong. He gave us a couple of options regarding the repair. He was very professional and not pushy at all. He left and to get the appropriate parts and returned in 30 minutes and completed the repair to our complete satisfaction. I would highly recommend Ray at RO applicance Co. for any appliance repairs. I look forward to using this company again in the future.
Description of Work
My Refridgerator was running warm
Category appliance repair
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/24/2019
04/23/2019
Richard B.
They did not respond to my inquiry.
Description of Work
Washer repair
Category appliance repair
Work Completed On 04/23/2019
Service Provider Response
I am sorry we didn't answer immediately. If you still need our services you can give us a call.03/19/2019
Richard R.
Excellent. Lorenzo came in the scheduled time. He diagnosed the problem causing the dishwasher not to drain. Fixed it promptly and gave us detailed instructions how to avoid this issue in the future.
Description of Work
dishwasher repair
Category appliance repair
Cost $100
Services Performed? Yes
Hire Again? Yes
Work Completed On 03/18/2019
01/25/2019
Dan P.
They came out the day after Christmas, diagnosed the problem and order the parts. They were prompt in communication and very professional throughout the process. They solved the problem with a fair price for parts and labor.
Description of Work
LG washing machine was leaking
Category appliance repair
Cost $500
Services Performed? Yes
Hire Again? Yes
Work Completed On 01/03/2019
01/09/2019
Ted F.
Excellent service. Lorenzo was very professional and highly capable. He also answered our questions about how best to maintain our dishwasher and keep it clean. He gave us good information that we think will extend the life of our dishwasher. We highly recommend RO appliance.
Description of Work
Dishwasher part replacement
Category appliance repair
Cost $285
Services Performed? Yes
Hire Again? Yes
Work Completed On 01/09/2019
11/27/2018
David S.
The repairman was respectful of property, on time, and pleasant.
Description of Work
replaced a burned fuse in my Kitchenaid Dishwasher
Category appliance repair
Cost $168
Services Performed? Yes
Hire Again? Yes
Work Completed On 11/27/2018
11/19/2018
Masakazu O.
When my microwave went out, I, as usual, went to Angie's List. I read the reviews for RO Appliance and decided that this was the one I wanted, especially since they were so close to my home. Raymond came out on the day that we agreed upon--on time--and diagnosed my problem as the magnetron, capacitor, and diode. It did take some time for the parts to come in, but when they did, he came right out and replaced the defective parts. My microwave works just as it did before it stopped working. There is no question in my mind that I would call RO if I needed appliance service.
Description of Work
Microwave oven repair
Category small appliance repair
Cost $337
Services Performed? Yes
Hire Again? Yes
Work Completed On 11/08/2018
11/10/2018
JILL C.
The tech quickly diagnosed the problem, ordered the part, and less than a week later the problem was repaired!
Description of Work
Gas burners wouldn't light
Category appliance repair
Cost $250
Services Performed? Yes
Hire Again? Yes
Work Completed On 11/06/2018
11/04/2018
sheila K.
Punctual, professional. Would hire them again.
Description of Work
refrigerator repair
Category appliance repair
Cost $500
Services Performed? Yes
Hire Again? Yes
Work Completed On 11/04/2018
08/08/2018
Bob G.
They came by and we thanked them, but did not need any service at that time. They were gracious about it.
Description of Work
Oven problem, owner replaced it so we did not need the services from Angieslist
Category appliance repair
Hire Again? Yes
Work Completed On 08/08/2018
07/17/2018
Elizabeth T.
My refrigerator would stop working for days. Ray knew immediately what the problem was, ordered the correct part and made arrangements to replace the part as soon as possible. He was very up front about cost estimates and timelines. I can't recommend them strongly enough. I will call them anytime I have a problem with an appliance and recommend them to anyone else who might need one repaired.
Description of Work
Refrigerator repair
Category appliance repair
Services Performed? Yes
Hire Again? Yes
Work Completed On 07/17/2018