Rescue Rooter of Bay Area South - 8128
About us
Rescue Rooter® is a nationwide company that provides exceptional plumbing, sewer and drain services to homes and businesses through our network of local professionals. Additional phone - (408) 982-0407, (408) 385-6690, (650) 494-7368, (888) 762-7752. Additional fax - (408) 982-0413. Additional DBA - ARS, American Residential Services, Rescue Rooter. Additional contact name - Steve Torres.
Business highlights
Services we offer
Drain Cleaning, Plumbing Cleaning, Sewer Cleaning & Repairs. Water Heaters.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 33% | ||
| 0% | ||
| 0% | ||
| 33% |
"[Member Name Removed], thank you for sharing your experience. Rescue Rooter strives to provide each customer with an exceptional service experience. We appreciate the opportunity to come into your home and service its needs. Should you need our services again in the future, please don't hesitate to call. Thank you for choosing Rescue Rooter!"
"Ms. [member name removed], Thank you for sharing your feedback. We are so pleased to hear about your experience with our company. Should you need further assistance in the future, please don't hesitate to call. Thank you for choosing Rescue Rooter! Rescue Rooter Customer Relations 866-803-0879"
"[Member Name Removed] Thank you for sharing your experience. Rescue Rooter strives to provide an exceptional service experience to each of our customers. We apologize if we were unable to do so in this situation. We truly appreciate you allowing us to work with you to on finding an amicable resolution. We are a 100% customer satisfaction company, and encourage you to reach out to us if there is anything further you wish to discuss. Our Corporate Customer Relations team can be reached at 866-803-0879. Thank you, Rescue Rooter Customer Relations 866-803-0879"
My husband dealt with them primarily, but they actually did not solve the problem. My husband did research and fixed it himself. They ended up not charging us because they could not fix it. Why was it that my husband, who is not a professional, could figure it out and they could not? I think they just do what they do and then if it is anything beyond that, then too bad. Now that I remember, he was quick to say we needed to replace all of our pipes, but in actuality we did not. They did try with what they do.
"[Member name removed], Thank you for taking time to share you feedback on our company. Rescue Rooter strives to provide exceptional service to each of our customers. We are a 100% Customer Satisfaction company and would like to address any concerns you may have about the services provided. Please contact our Corporate Customer Relations team at 866-803-0879 at your earliest convenience. Thank you, Rescue Rooter Customer Relations 866-803-0879"
I had previously used "Rescue Rooter" with excellent results. I think Steve made a sincere effort to ensure my satisfaction and restore my faith in his company.
Should the need arise, I would probably use them again.
"Mr. [member name removed], thank you for taking time to share your experience. Rescue Rooter strives to provide each customer with an exceptional service experience. We apologize if we were unable to do so in this situation. One of our Customer Relations team members will be contacting you to address your concerns, however, if you would rather call in at your convenience, the Corporate Customer Relations number is 866-803-0879."
"Ms. [removed member name], Thank you for taking time to share your experience. Rescue Rooter strives to provide each customer with an exceptional service experience. We apologize if we were unable to do so in this situation. One of our Customer Relations team members will be contacting you to address your concerns, however, if you would rather call in at your convenience, the Corporate Customer Relations number is 866-803-0879."
"[member name removed], thank you for taking time out of your day to share your experience. Rescue Rooter strives to provide each of our customers with exceptional service. We apologize for any inconvenience you are experiencing due to the scheduling issues. We value your time and would like to speak to you regarding your specific situation. One of our Customer Relations Team members will be reaching out to you to address your concerns."
$ 2350 to replace the pipes. Told him I could not replace the pipes. He then cleaned the pipes and gave me a bill for $ 560.
Will never use them again.
very professional estimate of what needed to be done after testing a
number of the drains to see what was okay and what not. He also offered us
discounts and the price above included an optional one year
service plan. He removed a toilet in order to reach the major outlet
and then ground out one whole side of the house. We subsequently asked
to have the smaller drains by the sink ground out as well since they had
not been done in ten years. He also offered a free inspection of the
water heater and a warranty was included. He replaced and re-caulked the
toilet. All was done promptly and neatly and everything was restored to
order. He clearly knew what he was doing and everything has worked
fine since. I would definitely call on them for future work and hope
they send Jeremy. My son was very impressed with his professionalism
and wished he was available in Virginia! There was no extra charge for service on the holiday.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
2305 Paragon Dr, San Jose, CA 95131
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