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Next Stage Design + Build

Appliance (Major Electric Appliance) - Install or Replace, Repair or Service a Fridge, Freezer or Ice Maker, Electrical for Home Addition or Remodel - Install,

About us

Next Stage Design + Build (formerly CASE Design/Remodeling) is a design-build firm that specializes in kitchen, bath, and addition remodels.

Business highlights

20 years of experience

Services we offer

Home Additions, Kitchen & Bath Remodeling, Whole House Remodeling

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8187 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
9%
3
3%
2
1%
1
1%
Showing 1-25 of 187 reviews
Robert M.
Oct 2017
5.0
Yes, I recommend this pro
$400
They are very professional. The job is well done. They have a four-hour minimum. The original thing I called them for wouldn't take four hours so they asked what additional work I had if any. I gave them some and they happily did it. They have a four-hour minimum., They aren't really handyman but they will do your handyman jobs. The price was reasonable. I was happy.

Christine G.
Sep 2017
5.0
Yes, I recommend this pro
$48,000
This is the 6th project that Case has done and they always do a superb job. I can't say enough about all that they do.

M F.
Jan 2017
3.0
Yes, I recommend this pro
My home was built in 1927, and the door just didn't want to fit right. The gentleman who came out, Earl, was great but he really struggled getting this door sit right. I called them back to tell them that it just doesn't sit right and they said that I had insisted they install it without the frame, but I most definitely did not insist on that. They did come back and it is better but it still isn't completely right.

Marian C.
Oct 2016
5.0
Yes, I recommend this pro
It went exceedingly well beginning with the very first phone call I made. I would certainly use again and I would refer to others without hesitation.
Response from Next Stage Design + Build
"We appreciate the review from this homeowner in Sunnyvale! Our team enjoyed working with you!"

Donna V.
Aug 2016
3.0
$200
The handy man came on time. After two hours he finished the doors and advised us he had 11am appt and left for the appt around 10:20. We were told to reschedule for the toilet. Very disappointed at only doing the door when both jobs were part of the schedule, which took three weeks to get. Only getting the door for $200, which was to include the toilet and charging addition to return to finish the job. Goughing??? And misleading. Contractor' s usually finish what they start for the agreed upon fee.
Response from Next Stage Design + Build
"Hello [Member Name Removed], My apologies that the appointment did not go as anticipated. Summer is our busiest season, hence the 2-3 week back log. We initially scheduled a two hour appointment based on the description that was given to us on the phone. According to your assigned Home Repair Specialist, the bifold door hardware that was client supplied was a complete remodel kit to install the existing bifold doors. Custom modifications had to be done to the existing bifold doors to accept the new hardware resulting in the doors taking a full two hours to hang. At times, projects do not go as simply as expected, therefore our Home Repair Specialists will let our clients know what is feasible and what is not. We were prompt in calling you the same day (within one hour of the carpenter's departure) to address these matters and quickly referred you to a trusted licensed plumber to take care of your toilet and faucet installation. Again, we apologize that your expectations were not met. We do our best to be transparent about our processes and always strive to communicate this to each and everyone of our clients. Best Regards, Jill White CASE Design/Remodeling"

Nandini V.
Jun 2016
5.0
Yes, I recommend this pro
$350
unknown

Pamela C.
Apr 2016
5.0
Yes, I recommend this pro
$6,000
unknown

ED L.
Mar 2016
5.0
Yes, I recommend this pro
It went really good! We hired him two different times, we had him do one door and he did a fantastic job so we hired him to do another door in our house.

Judith M.
Feb 2016
5.0
Yes, I recommend this pro
$553
Everything went very smoothly.

Christie F.
Feb 2016
5.0
Yes, I recommend this pro
unknown

Christine Y.
Jan 2016
5.0
Yes, I recommend this pro
$200
unknown
Response from Next Stage Design + Build
"Thanks so much for taking the time to provide your feedback about Jesse and his work!"

Janet S.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Ephraim B.
Sep 2015
3.0
$91,000
Craftsman prices for workman quality
We hired a design/build firm because we wanted a full-service partner.  What we got was basically a contractor with some designers on-staff.  After the initial round of design / review, we agreed to a final scope of work and schedule.
The project ran pretty much on-time, although who showed up each day and at what time was somewhat random.  Most things were subbed out, and the coordination between subs wasn't always smooth.  For instance, the tile person and the granite contractor didn't quite mesh.
The final job is pretty much what we agreed to.  My biggest issues were:
  1. 1) Quality - They clearly haven't learned the "measure twice, cut once" principle. They ordered and installed the wrong window, which had to be replaced. The tile and the granite didn't line up and had to be reworked. And the shower door had to be replaced not once but twice. It's no surprise that the company name used to include the word 'handyman'.
  2. 2) Coordination - You hire a general contractor to have a single project manager and point of contact. We scoped the project with a project consultant. We worked with a designer on the plan.  For our project, we were told the lead carpenter would also be the project manager. Then we were given a different name of a production manager. Every week we got a bill from the production coordinator. There was too much "you'll need to talk with ... about that".
  3. 3) Price - The cost to remodel a ~ 300 square foot bedroom was over $90K. It would have been closer to $100K, but we chose to do the painting ourselves rather than agreeing to what was quoted. Nothing is gold-plated. There were no structural modifications. it was just a straightforward remodel. We tried shopping around, but there aren't many design-build firms in the Valley. My advice is to hire a designer-architect separately, then hire a general contractor. You'll end up saving 30-40%.
  4. 4) Closeout - Maybe I've watched too many episodes of This Old House, where the crew interacts constantly with the homeowners and there's a party at the end of the job. This was nothing like that. For our job, workers would show up most days. They'd work for a while and then leave. If you wanted the schedule, you had to ask - repeatedly. Our project manager kept getting pulled into other jobs. We had to push for fixes. When the job was done, there was a quick walk-through then they collected their last check and were gone.

Response from Next Stage Design + Build
"We're sorry that this homeowner did not take the time to contact us directly about his concerns. At our final walkthrough, he did not express any of these issues and appeared to be pleased with the final outcome which, as he noted, was completed on-time and on-budget. The project did run on schedule as the client noted. Unlike many design/build companies, we do have designers on staff to ensure that the design is completely defined and priced before the work begins. The homeowner did agree to the price and the scope before signing an agreement to build the project, which was completed in the budget range. We are always upfront that we use trade partners for tile, countertops, glass, drywall, and plumbing We did make a mistake on the window which happens rarely but took complete responsibility for it. As the homeowner noted, the schedule was not impacted. There was an issue with the tile and granite alignment which was resolved. When solid surface materials are integrated with tile, to avoid these problems. we typically use one company which prevents this issue. That will always be the case in the future. We no longer use the glass company that was referred to. They were a new partner that we needed to use due to the long backlog with our primary provider. As for coordination, we introduced our project team at the pre-construction walkthrough but the gentleman who wrote this review did not attend that meeting. Our lead carpenters are backed up by a production manager in the field and a production coordinator in the office. We thought our team roles were clearly expressed in the walkthrough but only Ms. Client attended. Our pricing is very competitive with other design/build firms. Hiring a general contractor and independent designer can save if the homeowner is willing to provide the coordination between the two entities and make sure the scope is complete. We appreciate the feedback about the job close-out. We do send weekly updates on progress and the upcoming week. We are working to make our schedule available to homeowners on-line to make it easier to get regular updates."

Ross J.
Sep 2015
4.0
Yes, I recommend this pro
.

Gretchen S.
Jun 2015
5.0
Yes, I recommend this pro
I would give them extremely high marks. They're expensive but great

Rosalie M.
Jun 2015
5.0
Yes, I recommend this pro
$5,800

The 2 carpenters they sent out were amazing, they were very punctual, polite and obviously experienced with the job.  They took off all of the old wood and replaced it so that it matched the original woodwork only better.  They installed the new window and it looks so good.  And they cleaned up and took away all the rotten wood. 


Response from Next Stage Design + Build
"We appreciate the kind review. Our team really enjoyred working for you!"

Cory W.
May 2015
5.0
Yes, I recommend this pro
$200
.

Scott H.
Feb 2015
5.0
Yes, I recommend this pro
$700
these guys are very competent:  They repaired a fallen fence and gate in short order.  The results are superb.

Kyle H.
Jan 2015
4.0
Yes, I recommend this pro
$95
It turned out okay, but their estimates were just ridiculously high, so we had them do something else that needed to be done. The deal turned out okay. The people were very nice people. The overall quality and professionalism was perfect. Everything was great. Courteous, professional and on time. They completed the job. In some situations, I absolutely would use them again in the future.
Response from Next Stage Design + Build
"We appreciate this member taking the time to provide a review from as far back as 4 years ago and are glad he was happy with our quality and professionalism. As far as pricing goes, we only hire experienced, background screened, substance cleared, skilled craftspeople that can independently work with homeowners on a variety of projects. We pay them a fair wage with good benefits which enables us to find and keep the best people in the area. They are the prime reason our service, quality, and customer satisfaction continue to be so high. There are people who will work for less but they don't fit our business model and our homeowner client expectations."

Alison S.
Jan 2015
5.0
Yes, I recommend this pro
$1,000
As it turned out, I did not have a full day's work, and the company has credited me with the unused hours. Very nice.

Thomas S.
Dec 2014
5.0
Yes, I recommend this pro
$1,000
unknown

George F.
Dec 2014
5.0
Yes, I recommend this pro
$180
unknown

Eileen S.
Dec 2014
5.0
Yes, I recommend this pro
$900
unknown

Geneva L.
Oct 2014
5.0
Yes, I recommend this pro
It went fine and everything went well. They were on time and everything was done to my satisfaction.

Christy P.
Oct 2014
5.0
Yes, I recommend this pro
$5,000
unknown
...
Showing 1-25 of 187

Licensing

State Contractor License Requirements

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*Contact business to see additional licenses.

FAQ

Next Stage Design + Build is currently rated 4.8 overall out of 5.

Next Stage Design + Build accepts the following forms of payment: CreditCard

Yes, Next Stage Design + Build offers free project estimates.

No, Next Stage Design + Build does not offer eco-friendly accreditations.

No, Next Stage Design + Build does not offer a senior discount.

No, Next Stage Design + Build does not offer emergency services.

No, Next Stage Design + Build does not offer warranties.