Just Windows

They were very good. I would recommend them to anybody.

They had good reviews here. They were very professional and responsive on the phone when I called. I called for window washing, but saw they also pressure washed. Asked if they pressure washed wooden decks and they said yes that was something they could do. Agreed to do both at the same time. Gave me quote over the phone. They arrived on time, seemed personal and professional. The job they did on the windows was great. But the day after when the deck was dry I saw that they had used too much pressure and had deeply gauged it in multiple places. I called to complain and they were apologetic and asked me to send pictures and they would get back to me that day. I did, but they did not reply. It is probably going to cost me several thousand dollars to repair the damage they did. They should not have volunteered to do my deck if they didnt know how to do it properly,

excellent but they give huge discounts to new customers on group on they loyal customers who choose them year after year get nothing off!

job well done

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They were fantastic.  They were great.

overall excellent service

They were on time. They windows are sparkling.

These are people I call back all the time because I like their work.

How do I start raving about this company? This is the 2nd or 3rd time I've used them, and--each time--they've been the same: prompt, polite, neat, and an absolutely perfect job (and I'm pretty picky).....it seemed as if all the glass had been removed and I could see outside that clearly!!

Just Windows washed just about all our windows inside and out. The work was done on Sunday which greatly helped us although it did cost $90 extra. Just Windows made every effort to keep the cost as low as possible.

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Outstanding quality, friendly staff, punctual.

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They were on time, tidy, professional, and did a GREAT job.  I highly recommend!

Very careful to not get rugs dirty, wore shoe covers, did the work, explained maintenance and care, very professional. Film has dropped high temps by over 7 degrees.

Cleaned well without streaks.  No broken plants.

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They do a good job. I have had them for several years. I had a little bit of an incident during my last service. There seems to be an issue that there are 2 companies called Just Windows and I got caught in the middle of that situation. They actually sent a manager out to make sure that I understood that I got the service that I thought I had gotten. I do feel that their prices have gone up considerably since I first started but their work is good. I just think that they are getting very expensive. They do a good job. I think that I have used them for probably 5 years and I think when I started it was about $150. I just think that they have really raised their prices. There were a couple of issues. They cleaned my windows for years. They always quote me a price when I call for an appointment. The technician got here and I have a little garden window in my kitchen and he said that this is really a day window and we need to charge you more. I said you haven't for 5 years and we kind of had a little conversation about that. I have some French doors and they offered to do them. I said sure, that would be nice but they said that then you will need to tip us a lot of money when we leave which I thought was pretty unprofessional because I tip them every time anyway. This time was just not a good experience. Their office staff is very professional but this time I didn't feel that the people that I dealt with, the crew I would say a 'C' for professionalism this time versus where I would normally give them a 'B'. I probably would use this provider again in the future. I think that I just had a bad experience this time. I might do some price shopping however before I use them again because I have never used anyone but them so maybe everyone's prices are going up but compared to what some of my friends pay, I feel that they have been getting pretty expensive.

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I have used Just Windows for years and always been very pleased with their service.  This time, that was not the case.  As stated in the review submitted yesterday by another customer, I was not happy with the lead guy, James, who had an attitude problem.
I had signed up to have my blinds cleaned too, but when I learned that only included dusting them, not washing, I cancelled the blind portion of the job because I felt $10 per blind was too much to pay just to be dusted.
They did an excellent job cleaning the windows, an okay job on the screens, and cleaned only the inside of the tracks. They don't include the outside of the tracks. I was shocked when I mentioned to James that the window sills were still dusty. He told me they are not allowed enough time to clean window sills. To wipe off a window sill takes about a minute!  I don't know if all window cleaners follow this same practice, but it seems to me it's just part of the job to finish off a clean window. After he left, I went around and wiped the sills--6 minutes total!  Each time I said something to James about something that needed to be touched up again, his response was "we need to get to another job, or we're going to be late."  Either he was avoiding leaving the job well done, or Just Windows has their workers on a short, tight schedule.
The office called later and offered to send out a supervisor to take a look and maybe touch up the job.  I declined.  She said they did not want to lose me as a client.  I replied that  if I did reconsider having them do the job in the future, I absolutely did not want James in my house.