J.M. Wheeler Window Coverings & Shutters
About us
Family Owned
Business highlights
29 years of experience
Services we offer
Composite, Full Line Dealer of Hunter Douglas Window Treatments, Interior Molding also available (primed or painted), Sales and installation of Custom Vinyl, and Wood Shutters
Accepted Payment Methods
- CreditCard
Reviews
5.074 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 74 reviews
Terry R.
Jul 2018
Excellent! Michele and Jeff are very professional and did a fantastic job. Prompt, efficient, clean and beautiful job. I have already referred them to two people and one person already hired them and was just as happy. I highly recommend them and would definitely hire them again.
Janet M.
Aug 2016
We changed our previous window coverings to shutters in the dining room and living room. They did an outstanding job. I was extremely pleased with the time they took to measure, select the perfect paint color to match an existing trim color and customize the fitting for my existing windows. They were very careful with regard to other furniture in my home. They are organized, prepared and took care to clean up. The work was done within the time they quoted. My husband and I are extremely pleased with their work and the product and would definitely recommend them.
Jason Y.
Nov 2015
Awesome service and the shutters look awesome!
Laura R.
Oct 2015
unknown
Paul D.
Oct 2015
- Punctual, professional,perfection.
Jean T.
Sep 2015
It went extremely well. The quality of the products was great, prices reasonable and everything on schedule. I recommend this firm very highly.
Brian F.
Jul 2015
I recently remodeled my house and hired JM Wheeler to install window treatments for my entire house, including: wood shutters, fabric shades, and sliding glass door vertical blinds. The project included wood shutters for custom raked windows in my living room and master bedroom. I found the service responsive and the quality of materials and installation excellent.
I received a response from Michelle within four hours of my initial email query. Jeff came out a few days later to take measurements and discuss options for the shutters. Michelle came afterword to discuss options for the sliding glass door and linen shades. Both were professional and fun to work with. Everything was done in a timely manner. The only delay was caused by a backlog at the factory working on the custom shutters. The installation was flawless.
It has been a year since the installation and the window coverings have been a pleasure to have and use. Many of my neighbors have mentioned how much they like the look both inside and out. My remodeling contractor, on a visit, also remarked on how well the shutters looked.
I am very happy with the work done by JM Wheeler and they have my wholehearted recommendation.
I received a response from Michelle within four hours of my initial email query. Jeff came out a few days later to take measurements and discuss options for the shutters. Michelle came afterword to discuss options for the sliding glass door and linen shades. Both were professional and fun to work with. Everything was done in a timely manner. The only delay was caused by a backlog at the factory working on the custom shutters. The installation was flawless.
It has been a year since the installation and the window coverings have been a pleasure to have and use. Many of my neighbors have mentioned how much they like the look both inside and out. My remodeling contractor, on a visit, also remarked on how well the shutters looked.
I am very happy with the work done by JM Wheeler and they have my wholehearted recommendation.
Barbara M.
Jun 2015
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David R.
Apr 2015
Responsible and professional. HunterDouglas is the only brand they carry, and the current generation pull mechanism gives trouble. One of them broke, but JM Wheeler came and replaced it. The service is very good, just a little frustrated with the HD blinds.
Nyrene B.
Mar 2015
Working with Jeff and Michele was easy. I scheduled with Michele to have Jeff come out and measure the windows for new shutters. We went over styles, materials, colors,, etc. He went back the office and within a day or two Michele emailed me a quote. The shutters took quite a long time to arrive, longer than we were told...but that was not the fault of Jeff or Michele. Once they arrived, Jeff installed over a two day period. They look amazing and seem high quality. My only complaint is that when Jeff installed, he drilled holes for screws and left small piles of saw dust on the floor below all the windows. Not a big deal, but it would have been nice to vaccum it up. Other than that, everything was great. I would definitely order from them again.
Victor W.
Mar 2015
Owner was on time for consultation. I had a pretty good idea what I wanted, so it went quickly, though he was able to go over the various options and challenges.
Took a few weeks for the shutters to come, but that's to be expected given they have to be custom-built. No one likes waiting, but the time-frame was as communicated to me, so no issue here.
Once shutters arrived, company promptly made an appointment for the short term, showed up, and completed work as promised. Quality of product is good and we are very happy with out shutters.
Took a few weeks for the shutters to come, but that's to be expected given they have to be custom-built. No one likes waiting, but the time-frame was as communicated to me, so no issue here.
Once shutters arrived, company promptly made an appointment for the short term, showed up, and completed work as promised. Quality of product is good and we are very happy with out shutters.
Mike H.
Mar 2015
They definitely knew what they were doing. They were great and I would highly recommend them. Someone hit one of our shutters and we had a lifetime warranty on them and they came out right away and fixed it. They did everything that they said they would. It was a great experience and they were the very best price. They have samples of the shutters and colors. They have a lifetime warranty and I just use water to clean them.
Yolanda W.
Jan 2015
We have used J.M. Wheeler over the past several years for our window coverings. They provided Silouettes for the master bedroom and shutters for our other bedrooms. When it came time to replace our old shutters in the family room, we knew exactly who to call. They were always on time and easy to work with. The installer noticed that a couple of the slats were cracked and he immediately ordered new ones. Honestly, we would have never noticed the cracks. He installed the new slats as soon as they came in. I would highly recommend J.M. Wheeler to anyone.
DEBBI B.
Jan 2015
When we purchased the house, we knew we didn't want to keep the existing draperies. We had wonderful Hunter Douglas blinds in our prior home, which we loved, and thought that something similar would look great on this wall of windows/sliding door. I contacted JM Wheeler after finding them on Angieslist. Michele came out and measured, and then we went through her sample book. I chose the blinds I liked, with her input (which was very helpful). The blinds came in exactly when they were supposed to, and Jeff came to install them at a time that worked for us. We are very happy with the blinds, and the work that JM Wheeler did.
Irene I.
Dec 2014
Turns out that he was the same provider that did the window covering for our house when we purchased it 9 yrs ago.
Same excellent service and went out of his way to get replacement vanes for the vertical blinds that we got from him last time (the first 6 were free of charge!)
seem to be excellent quality and good to know that if anything goes wrong (we had no problems with our previous ones though which explains why I lost his contact info), he will be able to help out.
Same excellent service and went out of his way to get replacement vanes for the vertical blinds that we got from him last time (the first 6 were free of charge!)
seem to be excellent quality and good to know that if anything goes wrong (we had no problems with our previous ones though which explains why I lost his contact info), he will be able to help out.
My-Hang N.
Dec 2014
It went very well. The installer is friendly and professional.
Jason F.
Nov 2014
Initial setup: *mostly* ok. The consulting bit was only available during business hours; which meant not being part of the process (wife handled all of it). There was no way I could take the time off; and there was no way the Wheelers would consult in the evening.
We contracted to have all the windows done; as well as having the moulding that hide the venetian blind hardware up higher (out of the way of the shutters).
The blinds, stalled, look great.
I *wish* that they would have been a 1-stop-shop to handle patching up the walls where the moulding was (texturing, painting); we would have paid for the convenience to just get it all 100% *done*. I also wish they would have removed the old blinds versus leaving them in a pile in the living room. In hindsight, we should have negotiated this in.
Would I use them again on another house? Yes, despite my negatives; the final product does and operates great. And having their consultation up front was valuable. not just for sizing but for recommendations that fit with the current decor and also the challenges with the larger windows we have.
We contracted to have all the windows done; as well as having the moulding that hide the venetian blind hardware up higher (out of the way of the shutters).
The blinds, stalled, look great.
I *wish* that they would have been a 1-stop-shop to handle patching up the walls where the moulding was (texturing, painting); we would have paid for the convenience to just get it all 100% *done*. I also wish they would have removed the old blinds versus leaving them in a pile in the living room. In hindsight, we should have negotiated this in.
Would I use them again on another house? Yes, despite my negatives; the final product does and operates great. And having their consultation up front was valuable. not just for sizing but for recommendations that fit with the current decor and also the challenges with the larger windows we have.
Judith R.
Oct 2014
unknown
Tom E.
Sep 2014
It went very well, they really know their stuff, and quality and installation was great. Since blinds had to be ordered, they set expectations and kept in touch to status.
Barbara M.
Jul 2014
unknown
Marcia D.
Jun 2014
unknown
Jim K.
Jun 2014
We wanted to purchase window coverings for our new master bathroom (2 windows) and one bedroom (2 windows). I selected J.M. Wheelers from Angies List and talked to Michelle. She came out and we discussed the type of blinds I wanted. I decided on the Hunter Douglas architella duette blinds. I already had other H.D. duettes in the living/dining areas. The blinds were ordered and were ready sooner than promised. Jeff came out and installed the 4 blinds in 30 minutes. My older duettes are showing their wear and tear and I hope to use J.M. Wheelers again to replace them. Prices were great and I also got the H.D rebates which saved me even more money. After installation, Michelle mailed me the rebate form to fill out. A month later, I received a $100 visa gift card :-)
Michael S.
Apr 2014
Very helpful, on time for appt. Did a great job.
Response from J.M. Wheeler Window Coverings & Shutters
"(removed member name), As much as I hate a bad review (especially since we haven’t had the opportunity to work with you), I would like to thank you for letting me know you had a problem with our company. We are a family-owned company of 2 and consequently, we are frequently out of the office on appointments. But I pride myself on promptly responding to every phone call and every email, usually as soon as I get back to the office. Occasionally it happens that I can’t return a call because for some reason I can’t make out the phone number, or someone forgets to leave one. But that hasn’t happened lately, so I was very surprised to see a review stating that I didn’t get back to someone. So I contacted Comcast (who provides our phone service) and found out that we are indeed having an issue with our message system. Apparently, other people have also been unable to leave messages (including the technician from Comcast!), and others have left messages, but they aren’t retrievable or have been delayed. Comcast claims to be in the process of remedying this problem. If they do not or cannot fix this problem to my satisfaction, believe you me, I will be switching back to AT&T! I sincerely apologize that you think I didn’t return your call. But I assure you that if I had received your message, I would have. If you are still looking for window treatments, please contact me by email so I can contact you by phone or email. I will be more than happy to give you a 20% discount in order to regain our reputation as a reputable company who takes pride in their work and their customer relations. Michele Wheeler [email protected] 408-247-1810"
James C.
Jun 2013
I was very happy from the beginning of getting quotation to the end with the shutters installed. Jeff was very knowledgeable and professional. Gave me excellent advice and options on the shutters. I actually got a lower quote from another company but I was much more confident in Jeff, so I hired him. He did a great job on installation. Few of my existing window moldings were not done nicely by the previous contractor. Jeff even fixed them to make the whole thing beautifully. I love my shutters.
Sean D.
Jun 2013
J.M. Wheeler came in with a quote that was a few *thousand* less than Home Depot tried to quote me. Although they weren't the absolute cheapest quote I received, they were certainly the best value; which is the most important thing to me. Jeff came over to do the consultation and I could tell right off the bat this is a guy who knows what he's doing and he has an eye for detail; everything you want in an installer. I had another consultation with a company for the same product that was slightly less expensive but the person giving the consultation was not the installer and did not have a firm grasp over the product and the little details like Jeff did.
As quoted, the product took around 5 weeks to come in and Jeff promptly installed them over a two-day period. The final product looks fantastic and it was everything we hoped it would be.
As quoted, the product took around 5 weeks to come in and Jeff promptly installed them over a two-day period. The final product looks fantastic and it was everything we hoped it would be.
Licensing
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FAQ
J.M. Wheeler Window Coverings & Shutters is currently rated 5.0 overall out of 5.
J.M. Wheeler Window Coverings & Shutters accepts the following forms of payment: CreditCard
No, J.M. Wheeler Window Coverings & Shutters does not offer free project estimates.
No, J.M. Wheeler Window Coverings & Shutters does not offer eco-friendly accreditations.
No, J.M. Wheeler Window Coverings & Shutters does not offer a senior discount.
No, J.M. Wheeler Window Coverings & Shutters does not offer emergency services.
No, J.M. Wheeler Window Coverings & Shutters does not offer warranties.