Jack's Decks

I am looking for a contractor to build a deck on my patio, approximately 18x28 feet plus steps leading to the gate. I called the phone number on Jack's Decks website but no one answered and the phone greeting didn't indicate that the number actually belonged to Jacks's Decks, so I emailed also. Next day I received an email from them informing me that there would be a $100 fee to come to my house to consult for 45 minutes, and I could speak with someone for 15 minutes for free. Free estimates are available using their email questionnaire form, which I requested to be sent to me even though I was put off by the $100 fee to look at my project. In this email request I also specified my requirements for the project thinking that would save time. It certainly did because one of my requirements was that the contractor be willing to shepherd the project through the Palo Alto building permit process. Apparently this is a deal breaker for Jack because they responded by saying they refuse to work with Palo Alto permits. I found this very interesting because I already have one bid for this project and that contractor didn't mention anything about necessary permits in his proposal and when I inquired about it and insisted on it, it turned out that that contractor was proposing to build a deck that would not have conformed to Palo Alto requirements, potentially landing me in trouble with the City of Palo Alto as well as my HOA. For me, when a contractor is either not familiar with the building codes in an area it serves, or is not willing to work with a city building department, all kinds of red flags go up. Glad I didn't waste any more time with this company.

I used Jack's Decks to replace my old deck. After receiving several estimates from different deck builders, Jack's estimate wasn't the lowest though not the highest. But I choose Jack and his team because of their professional attitude. Jack is very responsible, patient and always on time. His crew are also hard working nice people. Since my deck turned out so nice, I've asked Jack to build a fire pit to replace my old spa too. Jack helped design work and gave me very helpful suggestions. Both my deck and fire pit were built exactly I wanted. I'm glad to choose Jack's Decks, and I highly recommend.

We had an old wood deck that needed to be replaced. After collecting bids went with Jack's Decks (Assadi Home Construction and Design). Everything was great. He and his crew showed up right on time on the start day. Work progress well and everything was built and delivered as expected. Deck looks great and fence is fixed.

Overall, it went very smoothly. Jack and 2-3 other guys were here almost everyday for the first two weeks. Jack himself did the more complex work for the ktichen design so that took longer but it was worth it. His price was very fair overall and the work is very good quality.

He came out and was very pleasant and very nice and he answered all of our questions. He said he would have something in the mail the next day. Several days went by, and by the time he got his bid in we had already hired somebody. He didn't return any calls or anything and he seemed to be eager for the job, but he never called back.

From start to finish, Jack differentiated himself from others who bid on the job. He provided an extensive selection of material samples for me to choose from, and he had a great idea about how to make what was previously a very straightforward design into something much more interesting - and something that took much better advantage of my view, yet didn't take up much more space. This is a very skilled team of professionals who worked every day from 8 to 6 and built a very solid, beautiful deck. They were very polite and very hard-working, and it was a true pleasure to watch how much they accomplished every day. The crew was very straightforward in explaining details and honoring any questions or concerns I had. The end result was a gorgeous deck and an extremely satisfying experience.