Heavenly Greens
About us
Since its establishment in 2001, Heavenly Greens has solidified its reputation as a leading full-service installation company specializing in high-quality artificial turf systems for both residential and commercial clientele throughout the Northern California Bay Area. The company prides itself on sourcing "Best of Class" products from the premier turf manufacturers globally, and in certain instances, working directly with manufacturers to develop unique turf products specifically designed for the Northern California market. This dedication to quality ensures that Heavenly Greens remains at the cutting edge of the artificial turf industry, adeptly addressing the influx of lower quality products and the prevalence of competitors employing inferior installation techniques for the sake of profitability. Heavenly Greens' commitment to excellence extends beyond its product offerings to encompass a promise of unparalleled professionalism and customer satisfaction. This pledge cements the company's status as an industry leader, trusted by customers for providing durable, aesthetically pleasing, and environmentally friendly artificial turf solutions. With a focus on maintaining high standards of quality and service, Heavenly Greens continues to exceed expectations, ensuring that each installation reflects their expertise and dedication to enhancing the beauty and functionality of spaces across Northern California.
Business highlights
Services we offer
Artificial Grass installation, Dog Turf, Playgrounds, Putting Greens
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 3% |
All I can say is a good job and I am very happy. Thank you again.
"[Member Name Removed], Thank you very much for your kind words! As a team, we greatly value the customer's satisfaction. We're glad that you had a positive experience with our service. Sincerely, The Heavenly Greens Team"
"Hey, we're sorry that you feel that way. We actually had some systems changes, where our voice over IP (VOIP) systems went down. We take great pride in customer service and returning all phone calls. Obviously, this one fell through the cracks, and we sincerely apologize. Sincerely, The Heavenly Greens Team"
"Thank you for taking the time to tell this community about your project, we're thrilled to have you as another satisfied customer. Heavenly Greens, Customer Service."
"Thank you for taking the time to tell this community about your project, we're thrilled to have you as another satisfied customer. Heavenly Greens, Customer Service."
"Thank you for taking the time to tell this community about your project, we're thrilled to have you as another satisfied customer. Heavenly Greens, Customer Service."
"Thank you for taking the time to tell this community about your project, we're thrilled to have you as another satisfied customer. Heavenly Greens, Customer Service."
"We are sorry that you feel this way about your installation. After taking the time to fully investigate this project to better understand the situation, we are baffled as to why you would come to these conclusions. We followed up after the job was complete and are unsure about the details that you have presented and are frankly left scratching our heads a little on this one. Obviously having an upset customer is not the goal of any project no matter the size. We feel terrible that you have this impression of Heavenly Greens. After 15 years of being in business one thing we have come to understand is that we most certainly can’t satisfy everyone… but we most certainly strive to do so. We honestly can't understand why you have given us such a horrible rating... we have never had an F on any of our work before and are a bit shocked. I do know that the jobs size was not very big and in a unique location, but we could not find anything about this install that would warrant such a review. You actually did get a small discount, but not the full amount you indicated because your job size did not meet the minimums of 300 sqft to qualify. In addition, your project required additional work to drain correctly on a patio. It’s unfortunate that you feel this way about your project. As far as the weeds go, in certain geographic locations or on certain types of installations weeds are common. They can be treated with any common weed killer and will dissipate over time. We’re sorry you feel this way about Heavenly Greens. In fact, this review is in such sharp contrast when compared to the hundreds of other others written that we're left somewhat speechless."
You can likely find cheaper alternatives, but I doubt they will be at the same service levels and quality as Heavenly Greens.
"Thanks for taking the time to provide feedback about your project, we greatly value your business. Troy Scott VP Sales & Marketing"
"Hi There, Thanks for taking the time to provide feedback about your project, we greatly value your business. Troy Scott VP Sales & Marketing"
The team arrived on time, completed the job in a timely fashion, communicated with us to advise of their progress and overall exceeded our expectations. They contoured the lawn perfectly to make it look interesting and realistic. We couldn't be happier!
"Hi [member name removed], Thank you for taking the time to tell everyone about your experience with Heavenly Greens. I'm thrilled you took the time to check out the competition and selected us for your project, we sincerely appreciate your business. Troy Scott VP Sales & Marketing Heavenly Greens"
"Thank you for taking the time to post information about our service, we sincerely appreciate your business. Troy Scott VP Sales & Marketing Heavenly Greens"
"Thank you for taking the time to post information about our service, we sincerely appreciate your business. Troy Scott VP Sales & Marketing Heavenly Greens"
"Hi Mr. [member name removed], Thank you for taking the time to post information about our service, we sincerely appreciate your business. Troy Scott VP Sales & Marketing Heavenly Greens"
At the end of the day, I was excited at the absolute timeliness and flawless teamwork of the crew and the completed end product. I happily signed off on a job well done.
A few days later, I noticed the front yard did not have a tree hole, but the backyard had two. I could live with the backyard, but had to have a tree in the front yard.
I was quite worried because I signed off on the completed job. I called Kara and explained my dilemma. She was so comforting, understanding and true to Heavenly Greens - professional. She told me not to worry, it was their mistake and they would fix it. A few days later, I came home from work and the hole was in the front yard.
I would highly recommend Heavenly Greens, Umbarger Road in San Jose to anyone and I do. I also recommend asking for Kara because she listens, she is thorough and no surprises at the end of the work, like additional charges. I waited two years to write this review because I can honestly say my front and back yards look exactly like they did 2 years ago. My dogs love it, my neighbors and me. This is one home improvement that keeps giving back to me.
"It was great to hear all the little details about your experience with Heavenly Greens. Thank you for taking the time to write us and we sincerely appreciate you becoming another happy Heavenly Greens customer. Troy Scott VP Sales & Marketing Heavenly Greens"
"Thank you for taking the time to write Angie's List about your experience with Heavenly Greens and we sincerely appreciate that you are a Heavenly Greens customer. Troy Scott VP Sales & Marketing Heavenly Greens"
"Hi [member name removed], Thank you for taking the time to write Angie's List about your experience with Heavenly Greens and we sincerely appreciate that you are a Heavenly Greens customer. Troy Scott VP Sales & Marketing Heavenly Greens"
"Thank you for taking the time to write Angie's List about your experience with Heavenly Greens and we appreciate you becoming a Heavenly Greens customer. Troy Scott VP Sales & Marketing Heavenly Greens"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
370 Umbarger Rd, San Jose, CA 95111
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