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About us
Since its establishment in 2001, Heavenly Greens has solidified its reputation as a leading full-service installation company specializing in high-quality artificial turf systems for both residential and commercial clientele throughout the Northern California Bay Area. The company prides itself on sourcing "Best of Class" products from the premier turf manufacturers globally, and in certain instances, working directly with manufacturers to develop unique turf products specifically designed for the Northern California market. This dedication to quality ensures that Heavenly Greens remains at the cutting edge of the artificial turf industry, adeptly addressing the influx of lower quality products and the prevalence of competitors employing inferior installation techniques for the sake of profitability. Heavenly Greens' commitment to excellence extends beyond its product offerings to encompass a promise of unparalleled professionalism and customer satisfaction. This pledge cements the company's status as an industry leader, trusted by customers for providing durable, aesthetically pleasing, and environmentally friendly artificial turf solutions. With a focus on maintaining high standards of quality and service, Heavenly Greens continues to exceed expectations, ensuring that each installation reflects their expertise and dedication to enhancing the beauty and functionality of spaces across Northern California.
Business highlights
24 years of experience
Services we offer
Artificial Grass installation, Dog Turf, Playgrounds, Putting Greens
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.938 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 3% |
Showing 1-25 of 38 reviews
Janet T.
Aug 2018
Excellent! They were prompt, professional and did an outstanding job.
Donald S.
Sep 2017
I did have them come out once, because of a problem with the edging. They put this kind of a bender board around it, around one of the curves. It popped off a little bit. Even though it was slightly over the warranty date, they did take care of that for me. The particular problem I had was corrected to my satisfaction. But I noticed a slight problem in another area. For price, well let me put it this way quality product you can get cheaper artificial lawns. But considering the quality of the product I would give an A. But it was a fairly expensive project.
Donald S.
May 2017
...
Laurie B.
Apr 2017
Great to work with and the patch of lawn is really pretty but it was completed in January and I haven't heard from them for a follow up. It was installed right before all the rain so I was concerned. Also they were supposed to give us a blower and didn't get that. All in all I feel like if I called they would come out and check on it and bring us a blower but I haven't approached them either so not a big complaint. Their work is really good.
Bert B.
Oct 2016
The crew was very perfectional. I wasn't here all of the time they were working but when I would come home I was alway surprised at how far they had gone.
All I can say is a good job and I am very happy. Thank you again.
All I can say is a good job and I am very happy. Thank you again.
Bill S.
Sep 2016
great job and cleaned up
Christine S.
Apr 2016
unknown
Clara V.
Feb 2016
Good on time service
Response from Heavenly Greens
"[Member Name Removed], Thank you very much for your kind words! As a team, we greatly value the customer's satisfaction. We're glad that you had a positive experience with our service. Sincerely, The Heavenly Greens Team"
S B.
Dec 2015
unknown
Erin S.
Dec 2015
unknown
Response from Heavenly Greens
"Thank you for taking the time to tell this community about your project, we're thrilled to have you as another satisfied customer. Heavenly Greens, Customer Service."
Donald S.
Sep 2015
It went very well. They seemed to be pretty well booked up. I had hoped to get it done a little bit sooner, so I gave them the okay to call me as soon as they had an opening. They actually called me about three weeks later and were able to install it in just a few days. The sales person I spoke with initially was very good. He gave us various options as far as quality and type of turf. He was very cooperative with us.
Response from Heavenly Greens
"Thank you for taking the time to tell this community about your project, we're thrilled to have you as another satisfied customer. Heavenly Greens, Customer Service."
Erin S.
Aug 2015
unknown
Response from Heavenly Greens
"Thank you for taking the time to tell this community about your project, we're thrilled to have you as another satisfied customer. Heavenly Greens, Customer Service."
Walter H.
Dec 2014
They were done in a couple of hours . Very small install anyone who sees it can't believe it cost 4,000 and it looks so bad there is no chance anyone would ever use heavenly greens. We are the only idiots who tried this in our neighborhood. Witch is at 28 windward hill in Oakland in the Hiller Highlands!
Response from Heavenly Greens
"We are sorry that you feel this way about your installation. After taking the time to fully investigate this project to better understand the situation, we are baffled as to why you would come to these conclusions. We followed up after the job was complete and are unsure about the details that you have presented and are frankly left scratching our heads a little on this one. Obviously having an upset customer is not the goal of any project no matter the size. We feel terrible that you have this impression of Heavenly Greens. After 15 years of being in business one thing we have come to understand is that we most certainly can’t satisfy everyone… but we most certainly strive to do so. We honestly can't understand why you have given us such a horrible rating... we have never had an F on any of our work before and are a bit shocked. I do know that the jobs size was not very big and in a unique location, but we could not find anything about this install that would warrant such a review. You actually did get a small discount, but not the full amount you indicated because your job size did not meet the minimums of 300 sqft to qualify. In addition, your project required additional work to drain correctly on a patio. It’s unfortunate that you feel this way about your project. As far as the weeds go, in certain geographic locations or on certain types of installations weeds are common. They can be treated with any common weed killer and will dissipate over time. We’re sorry you feel this way about Heavenly Greens. In fact, this review is in such sharp contrast when compared to the hundreds of other others written that we're left somewhat speechless."
Paul H.
Oct 2014
Overall - great service and experience from the sales through installation. Great quality product and it looks and feels great. My kids and dogs love the grass and it looks great. The team was very professional and clearly takes pride in the quality of their work and product.
You can likely find cheaper alternatives, but I doubt they will be at the same service levels and quality as Heavenly Greens.
You can likely find cheaper alternatives, but I doubt they will be at the same service levels and quality as Heavenly Greens.
Response from Heavenly Greens
"Thanks for taking the time to provide feedback about your project, we greatly value your business. Troy Scott VP Sales & Marketing"
Rebecca B.
Aug 2014
unknown
Response from Heavenly Greens
"Hi There, Thanks for taking the time to provide feedback about your project, we greatly value your business. Troy Scott VP Sales & Marketing"
Karen W.
Jun 2014
From beginning to end this is the most professional team we have ever worked with. Kara, our sales rep, began by showing us the product options Heavenly Greens offered (by far the best product on the market and believe me, at these prices, my husband and I did our homework regarding Heavenly Greens vs. other companies offering artificial turf. Although Heavenly Greens is expensive, there is a saying, "you get what you pay for". This turf (we selected "Revolution" with infill, as it had the most realistic look and feel).
The team arrived on time, completed the job in a timely fashion, communicated with us to advise of their progress and overall exceeded our expectations. They contoured the lawn perfectly to make it look interesting and realistic. We couldn't be happier!
The team arrived on time, completed the job in a timely fashion, communicated with us to advise of their progress and overall exceeded our expectations. They contoured the lawn perfectly to make it look interesting and realistic. We couldn't be happier!
Response from Heavenly Greens
"Hi [member name removed], Thank you for taking the time to tell everyone about your experience with Heavenly Greens. I'm thrilled you took the time to check out the competition and selected us for your project, we sincerely appreciate your business. Troy Scott VP Sales & Marketing Heavenly Greens"
Marian C.
Mar 2014
It proceeded without any problems.
Response from Heavenly Greens
"Thank you for taking the time to post information about our service, we sincerely appreciate your business. Troy Scott VP Sales & Marketing Heavenly Greens"
Cindy G.
Jan 2014
.
Response from Heavenly Greens
"Thank you for taking the time to post information about our service, we sincerely appreciate your business. Troy Scott VP Sales & Marketing Heavenly Greens"
JERRY A.
Jul 2013
Completed in one day (small area). Good job.
Response from Heavenly Greens
"Hi Mr. [member name removed], Thank you for taking the time to post information about our service, we sincerely appreciate your business. Troy Scott VP Sales & Marketing Heavenly Greens"
Margaret L.
Jun 2013
Kara was the estimator for my lawn installation. I explained my first problem-two small dogs. Kara being a dog lover (two large dogs)understood my problem and was ready with a solution. She even introduced my dogs to one of their favorite treats. We looked everything over and Kara drew up a plan. It was perfect.
At the end of the day, I was excited at the absolute timeliness and flawless teamwork of the crew and the completed end product. I happily signed off on a job well done.
A few days later, I noticed the front yard did not have a tree hole, but the backyard had two. I could live with the backyard, but had to have a tree in the front yard.
I was quite worried because I signed off on the completed job. I called Kara and explained my dilemma. She was so comforting, understanding and true to Heavenly Greens - professional. She told me not to worry, it was their mistake and they would fix it. A few days later, I came home from work and the hole was in the front yard.
I would highly recommend Heavenly Greens, Umbarger Road in San Jose to anyone and I do. I also recommend asking for Kara because she listens, she is thorough and no surprises at the end of the work, like additional charges. I waited two years to write this review because I can honestly say my front and back yards look exactly like they did 2 years ago. My dogs love it, my neighbors and me. This is one home improvement that keeps giving back to me.
At the end of the day, I was excited at the absolute timeliness and flawless teamwork of the crew and the completed end product. I happily signed off on a job well done.
A few days later, I noticed the front yard did not have a tree hole, but the backyard had two. I could live with the backyard, but had to have a tree in the front yard.
I was quite worried because I signed off on the completed job. I called Kara and explained my dilemma. She was so comforting, understanding and true to Heavenly Greens - professional. She told me not to worry, it was their mistake and they would fix it. A few days later, I came home from work and the hole was in the front yard.
I would highly recommend Heavenly Greens, Umbarger Road in San Jose to anyone and I do. I also recommend asking for Kara because she listens, she is thorough and no surprises at the end of the work, like additional charges. I waited two years to write this review because I can honestly say my front and back yards look exactly like they did 2 years ago. My dogs love it, my neighbors and me. This is one home improvement that keeps giving back to me.
Response from Heavenly Greens
"It was great to hear all the little details about your experience with Heavenly Greens. Thank you for taking the time to write us and we sincerely appreciate you becoming another happy Heavenly Greens customer. Troy Scott VP Sales & Marketing Heavenly Greens"
DeeDee W.
Jun 2013
unknown
Response from Heavenly Greens
"Thank you for taking the time to write Angie's List about your experience with Heavenly Greens and we sincerely appreciate that you are a Heavenly Greens customer. Troy Scott VP Sales & Marketing Heavenly Greens"
Janice E.
May 2013
They were extremely professional.
Response from Heavenly Greens
"Hi [member name removed], Thank you for taking the time to write Angie's List about your experience with Heavenly Greens and we sincerely appreciate that you are a Heavenly Greens customer. Troy Scott VP Sales & Marketing Heavenly Greens"
Dionne M.
Mar 2013
They were great. The service guy and the team were very helpful on answering our questions and stuff when they came. They did a great job and were on time. It was just really nice. Overall it was very good. The price was fair. The quality of work was very good. We also recommended them to other people already.
Response from Heavenly Greens
"Thank you for taking the time to write Angie's List about your experience with Heavenly Greens and we appreciate you becoming a Heavenly Greens customer. Troy Scott VP Sales & Marketing Heavenly Greens"
Weiyi L.
Mar 2013
The entire experience went very smoothly. Their installation team was polite and professional. They dug up all the grass, put in a layer of some sort of gravel/sand under the turf, put in the turf, and put in the filler over the layer of turf. The blades stand up well and the turf is very soft feeling. To this date, I think I know where the seam is between sheets of turf, but I can't be sure. The look is fairly natural (as in, you know it is fake grass, but it definitely doesn't look like a sheet of plastic). There are several other houses in the neighborhood with turf installed, but the job done for us by Heavenly Greens was far and away the most professional looking.
I have no doubt that other companies can offer cheaper options, but I'm very satisfied with their quality.
I have no doubt that other companies can offer cheaper options, but I'm very satisfied with their quality.
Response from Heavenly Greens
"Thank you for taking the time to write Angie's List about your experience with Heavenly Greens. We appreciate the kind words about the project and that Yelp is bad mouthing us... we know, but what can you do other than to focus on customers like you and deliver the best results we can. We appreciate your business, thank you for being a Heavenly Greens customer. Troy Scott VP Sales & Marketing Heavenly Greens"
ARLEEN S.
Nov 2012
The work was done professionally and the result was excellent as described above. I would recommend this product and this company. The salesman, Scott Calado, was very helpful and I would recommend him for a contact to find out more about this product and to receive an estimate. This company does what is necessary to leave you with a turf installation that looks great.
Response from Heavenly Greens
"Thank you for taking the time to write Angie's List about your experience with Heavenly Greens. We appreciate the kind words and while not all our jobs are as detailed as yours, I'm thrilled we pleased another customer and you are happy with the results. We appreciate your business, thank you for being a Heavenly Greens customer. Troy Scott VP Sales & Marketing Heavenly Greens"
Licensing
State Contractor License Requirements
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FAQ
Heavenly Greens is currently rated 4.9 overall out of 5.
Heavenly Greens accepts the following forms of payment: CreditCard
Yes, Heavenly Greens offers free project estimates.
No, Heavenly Greens does not offer eco-friendly accreditations.
No, Heavenly Greens does not offer a senior discount.
No, Heavenly Greens does not offer emergency services.
No, Heavenly Greens does not offer warranties.