It could be better with lower price but the overall they have good service. It easy to get in at them.
Description of Work: For financial planning we use H&R Block. Last time they charged $500 for tax preparation.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
jenny P.
06/2012
2.0
accountant
 + -1 more
We used a satellite office on bird road during tax season (not the office on bascom) . This was our second year using the services here. Our agent made a mistake in filing our records which caused delays and incorrect changes in our return from the IRS. It took 3 months to resolve the issue2c including 10 phone calls ith the IRS and the bascom office (as the bird office was closed after April 15). We askd for our service fees to be refunded. They charge a convenience fee to receive your return within 2 weeks which we also askd to be refunded, as we received our return I. Two installments 3 months later. Will never use again!!!
Description of Work: Tax preparation and submission
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Thomas N.
04/2012
5.0
accountant
 + -1 more
The H & R Block software was easy to use they also have my past years returns on file. Its fast to input my data and its all online.
Description of Work: I filed my taxes with H & R Block.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
DUNCAN G V.
01/2007
2.0
accountant
 + -1 more
After hours, I paid a lot for a simple tax return. I did not trust the work of the newbie agent any more than he did. Not recommended, at all. Late to open and sloppy office operation. The manager did not even know the main phone number for the IRS!! All work is not guaranteed, but you need to pay extra!?! What losers.
Description of Work: TAX PREPARATION: I went to a tax preparer for the first time, in San Jose, at the H & R Block office near SJ City College. It was the worst possible experience as I was given to a newbie,from Tech., who kept asking a senior agent and waiting for a constant string of answers to simple questions on my relatively simple $30K tax form with an IRA!! After hours, and the tax results are not automatically GUARANTEED, THAT COST EXTRA, the office manager got involved, and I found out she did not have any business cards to hand out and did not even know the main number for the IRS!! What a bunch of losers!! I recommend "Turbo Tax" or bribe a relative, as this is a terribly low standards and poor performance company!!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Accountants/Tax Consultants,
Financial Planning,
Mortgage Companies
FAQ
H & R BLOCK is currently rated 3.3 overall out of 5.
Sunday: 9:00 AM - 5:00 AM
Monday: 8:00 AM - 10:00 AM
Tuesday: 8:00 AM - 10:00 AM
Wednesday: 8:00 AM - 10:00 AM
Thursday: 8:00 AM - 10:00 AM
Friday: 8:00 AM - 10:00 AM
Saturday: 9:00 AM - 9:00 AM
No, H & R BLOCK does not offer free project estimates.
No, H & R BLOCK does not offer eco-friendly accreditations.
No, H & R BLOCK does not offer a senior discount.
No, H & R BLOCK does not offer emergency services.