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Floor Depot

Founded 2011 • With Angi since January 2013

4.8

(4) Verified Reviews

Business Details

Phone Number

Address

1754 Junction Ave Suite E

San Jose, CA 95112

Description

Floor Depot is a family-owned, BBB certified specialty retailer of hardwood, laminate flooring, carpet, and related flooring accessories in the Bay Area. The company offers affordable, quality assortment of exotic and domestic hardwood species, engineered hardwoods, laminates and both commercial and residential carpets of high quality to public. As a part of our green initiative and commitment, Floor Depot promotes the fast renewable flooring products such as bamboo, cork, and aspen....

Verified Reviews

A few reviews for this pro...
5.0

12/08/2015


Monique D.

Description of Work
Very good company- fast efficient and neat!

Category hardwood floor

1.0

10/12/2014


Jason M.

At about 1:30pm the next day George had not sent the estimate. So I called and someone told me that he would be in later. At 4:30...still no estimate and they close at 5 so I called again. I was put on hold and then the same person picked up and said George is busy but said to tell you that with a top level midgrade carpet it would be $850. They had the carpet in stock...the room is small and by georges own words...would only take 2-3hrs tops to install...so I said that was high and wanted the break down of material and labor. he said...we dont do that. I told him that I needed to know if I have to downgrade the carpet. He said...we dont break down the estimate, it is just a total number. Then he says...thats just what carpet guys do. I told him again I needed some sort of break down. he puts me on hold...after telling me he doesnt know anything about carpet. another guy picks up and said George is busy and $850 is the BEST they could do. So apparantly even if I went with the cheapest carpet it would still have been $850 which he was overcharging on to begin with. Still have not heard back from George, still have not received an estimate. I would not trust these guys. It's unfortunate because I really need the work done immediately and they were going to be able to do it. But I cannot justify giving my money to a business with ethics like this.

Description of Work
George showed up over an hour late. Someone called for him saying he was having car trouble...yet when he showed up...it was in a brand new jeep. He came to do an estimate. I initially wanted laminate flooring. He said the floor was unlevel...and it was...and would cost about $500 in labor alone. plus materials...just to get the small room 14'X11' level. So I said since its a rental...lets just go with carpet. he took measurements and said he would have the estimate for me the next day. I told him I wanted two estimates with two different types or levels of quality of carpet. he said ok and to call him if i didnt receive the estimate via email.

Category hardwood floor

5.0

07/23/2014


Joseph A.

George and his crew installed our Cali Bamboo we bought from the Floor Depot, also very high marks. Knowledgable staff and good customer service. George was attentive and helped out whenever we needed special requests. Highly recommend!

Description of Work
Great work, quality job!

Category flooring contractor,hardwood floor

5.0

04/12/2013


Esti L.

It went very well. They have outstanding customer service. The pricing is very good.

Description of Work
I bought my hardwood floors from them.

Category flooring contractor,hardwood floor

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    Offers by Elephant Floors on Angi
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Warranties
    Ask for details

    Services Offered

    Whether looking for upgrading your existing flooring in your home, or installing brand-new flooring in a newly built house, you can find the right solution at Floor Depot. Our full service showroom featuring one of the widest selection of flooring in the area, combined with our professional flooring experts will identify your needs and wants and guide you in product selection making your shopping experience worry free and pleasant. Please, to stop by the store to check it out.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Floor Depot

    How is Floor Depot overall rated?

    Floor Depot is currently rated 4.8 overall out of 5.

    What days are Floor Depot open?

    Floor Depot is open:

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    What payment options does Floor Depot provide

    Floor Depot accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Floor Depot offer free estimates?

    Yes, Floor Depot offers free project estimates.

    Does Floor Depot offer eco-friendly accreditations?

    Yes, Floor Depot offers eco-friendly accreditations.

    Are warranties offered by Floor Depot?

    No, Floor Depot does not offer warranties.

    What services does Floor Depot offer?

    Floor Depot offers the following services: Whether looking for upgrading your existing flooring in your home, or installing brand-new flooring in a newly built house, you can find the right solution at Floor Depot. Our full service showroom featuring one of the widest selection of flooring in the area, combined with our professional flooring experts will identify your needs and wants and guide you in product selection making your shopping experience worry free and pleasant. Please, to stop by the store to check it out.