Elite Custom Pools Inc logoApproved Pro
Approved Pro

Elite Custom Pools Inc

4.0(
29
)
Pool Construction and Installation, Pool and Spa Servicing, Handyman Service,

About us

We are Pool & Spa specialists, We provide Installation and remodel for in-ground pools, We offer; Full service Chemical service Chem-plus service, Installation of the newest pool equipment on the market Automation Pool Pumps Pool Filters Pool Cleaners Heaters Salt systems We specialize in; Energy efficient pool equipment that saves the customers up to 90% on electricity, We guarantee CRYSTAL CLEAR WATER in 7 days, We have 15 years experience, We are; CPO- certified pool operator, CPI- certified pool inspector, CAEI- certified aquatic equipment installers We will be happy to answer any questions you might have about your swimming pool

Services we offer

Swimming pool remodeling Swimming pool construction Pool & spa service and repairs.

Our recent projects
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Reviews
4.029 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
10%
3
3%
2
3%
1
17%
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Filter reviews by service

Showing 1-25 of 29 reviews
Sunnyvale M.
Nov 2021
5.0
Pool and Spa Servicing
Yes, I recommend this pro
probably the best contractors i have ever had here. pool was resurfaced and re grouted in a timely manor. all workers were fast and very polite
Bill O.
Dec 2020
2.0
Pool and Spa Servicing
The company says they work with salt systems but they continued adding salt to increase chlorine but increased the salt level so high the system stopped producing chlorine.
Saurabh J.
Dec 2020
5.0
Pool and Spa Servicing
Yes, I recommend this pro
$12,000
Good service.
Willa H.
Oct 2020
5.0
Pool and Spa Servicing
Yes, I recommend this pro
Went very well. Excellent job.
Jerry A.
Aug 2020
4.0
Handyman Service
Yes, I recommend this pro
Fine.xxxxxxx
Colin C.
Aug 2020
3.0
Handyman Service
I did not use Elite Pool Service.
Emily C.
Aug 2020
1.0
Pool and Spa Servicing
They never called. Ver disappointed.
Ron S.
Aug 2020
1.0
Handyman Service
We are very disappointed that we have not had their service yet, because they are too busy. We would appreciate a new referral for someone that has the time to fix our hot tube. It has been weeks since we first contacted you.
Robert B.
Jul 2020
1.0
Handyman Service
Again I called and spoke with someone who said they would come by and take a look the next week and let me know what it would take to fix it. I never heard from them again. Very disappointed. Second time this happened.
TR T.
Jun 2020
4.0
Pool and Spa Servicing
Yes, I recommend this pro
Very well.
Heather M.
Jun 2020
1.0
Pool and Spa Servicing
They are not working in our city.
Neal B.
May 2020
5.0
Pool and Spa Servicing
Yes, I recommend this pro
$90,000
There was a problem with the first pump not working, and it was rapidly replaced and the project was completed on time. The pool now looks great.
Steve U.
May 2020
5.0
Pool and Spa Servicing, Handyman Service
Yes, I recommend this pro
$15,000
Done. Repaired.
Karen R.
Oct 2019
5.0
Pool and Spa Servicing
Yes, I recommend this pro
Everything went smoothly and according to plan. Everyone from Elite Pool Service was informative, efficient and friendly. The pool looks excellent.
Claudia R.
Sep 2019
4.0
Pool and Spa Servicing
$186,200
They were very professional, but the poured concrete over some of our coping. They were very responsive, but I was a little upset that the heater pump sides were pressed in when moving it and so it has spots that show. This only included installation, but a new electric box had to be installed. I also thought the price was high.
Bill G.
Aug 2019
5.0
Pool and Spa Servicing
Yes, I recommend this pro
$15,000
Very well. Jeff the technician was very honest and professional!
Tracy S.
Jun 2019
5.0
Pool and Spa Servicing
Yes, I recommend this pro
Armondo arrived on time. He was friendly and pleasant. He diagnosed the problem and solution.
Dorothy H.
Jun 2019
5.0
Pool and Spa Servicing
Yes, I recommend this pro
Our original appt was supposed to on Monday but Sunday we were texted that they couldn't come that day as they had to pick up some material for the job. I think we should have been informed about that earlier then Sunday evening. The price quoted for the job was $350 but the final price was $360. because "he had to prefab some work". I feel if you do this work for a living you should be about to give an quote you can stand by and not change the day of the work especially when we were asked and supplied photos of the old pump, new pump to be installed and the work area.
Raymond C.
Feb 2019
5.0
Pool and Spa Servicing
Yes, I recommend this pro
$150,000
I got a quick response and Armando sent his people to check the site first. He gave me two options and once I decided his people came the site removed the old one. The next day Armando came and installed the new one even it was raining. As a follow up, he called and came again to set the mode to meet my needs. Great service!
Nicholas K.
Feb 2019
5.0
Pool and Spa Servicing
Yes, I recommend this pro
$280,000
Very well. Great Customer Service.
Khanh L.
Feb 2019
5.0
Pool and Spa Servicing
Yes, I recommend this pro
$14,000
Very well. Armando was courteous. Even gave me helpful tips to maintain my pool.
Thomas G.
Sep 2018
5.0
Pool and Spa Servicing
Yes, I recommend this pro
$300,000
Heater installation was routine. Valva repair was difficult but successful.
Adrian G.
Sep 2018
5.0
Pool Construction and Installation, Handyman Service
Yes, I recommend this pro
It went perfect very professional.
John S.
Aug 2018
5.0
Pool and Spa Servicing
Yes, I recommend this pro
Very professional, the pool is crystal clear now. When their were a number of equipment issues that came up, they handled them promptly when they occured.
Sam S.
Apr 2018
1.0
Pool and Spa Servicing
$15,000
Badly. His person showed up, poked at the filter and got it running, declared it fixed and left, charging $150. The tub then started blowing fuses and never at any point was actually fixed to the point of warming up. Repeated texts to the owner got multiple responses and promises of the guy coming back out - including two separate occasions where a time was set and committed to, and then the person never showed. This was far closer to a scam than an actual repair service - stay away.
Response from Elite Custom Pools Inc

"Hi [Member Name Removed], thanks for your feedback, I sincerely apologize for not being able to get a technician to take care of the issue on time. We are working on getting more technicians to ensure this issue does not happen again. We will refund you you’re money back and also take care of the issue at no charge to you. Best, Armando Élite Pool Service (408) 529-7473 [email protected] ÉlitePoolServiceSJ.com"

Showing 1-25 of 29

Licensing

Bonded
Insured
Licensed*

Trade License Number

1075086

Trade License Locale

CA

Trade License Authority

California Contractors State License Board

Trade License Expiration

04/30/2027

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Elite Custom Pools Inc is currently rated 4.0 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 8:00 AM - 5:00 PM Sunday: Closed
No, Elite Custom Pools Inc does not offer free project estimates.
No, Elite Custom Pools Inc does not offer eco-friendly accreditations.
No, Elite Custom Pools Inc does not offer a senior discount.
No, Elite Custom Pools Inc does not offer emergency services.
No, Elite Custom Pools Inc does not offer warranties.
Elite Custom Pools Inc offers the following services: Swimming pool remodeling Swimming pool construction Pool & spa service and repairs.

Contact Information

4750 Almaden Expy, San Jose, CA 95118

Service Hours

Sunday:Closed
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:8:00 AM - 5:00 PM
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