Economy Rooter

Economy rooter was selected by home depot for do installation of appliances after kitchen remodel through them. They came and apparently nothing is part of their work order. The technician wants more money for moving the cooking range to its position from 4 feet away. Same with all appliances. It only takes 3 secs to push it and I did it myself. But the attitude is appalling. Then they cannot connect drain because the hole position changed. They cannot guarantee anything. No guarantee of previously existing appliances, because they are old. No guarantee on new appliances because they are new and are supposed to work. Basically they are okay with the money they get. But not really interested in doing any work. Their modus operandi seems to take these orders from Home Deport or Home warranty companies - probably at lower cost and then swindle money from home owner by charging extra for everything.

Very well. The installer was on time, professional, and got the job done in a reasonable amount of time.

I contracted through Lowes"s for the purchase and installation of a water heater. The quality, thoroughness, and professionalism of the Economy Rooter's representative was excellent in all aspects. My overall rating would have been "A" if I only considered performance of the representative performing the installation. The drop in Overall Rating to "B" is the result of what I consider to be excessive pricing for miscellaneous parts that I either neglected to purchase at the time I placed my order with Lowes or later determined to be needed to bring things up to code. Lowe's billed $359 for the basic installation. I ended up paying an additional $234 (or 65% of the basic charge)for 4 items. Among these items (1)Drip Pan which I could have purchased at Lowes for $22, charged $85. (2) Three small parts for a gas trap which I could have purchased at Lowes for approximately $12, charged $49.99, (3) Bracing, which amounted to 2, 2 foot 2"X"4 boards which an 8 foot board sells at Lowes for $6 or $7, charged $35, and (4) Bonding, which honestly I am  not sure what was required, charged $65. The rep had all the parts on his truck, did not have to leave site to get them, and individual install times were 5 to 10 minutes at most. Again, just felt like this was excessive mark up for parts and effort to install. Thus, the Overall Rating of "B".