Eastman Roofing & Waterproofing is a family owned and operated company serving roofing needs in the San Jose and Silicon Valley since 1979. We do something completely unique in our industry. We make the process of getting your roof repaired or replaced easy and hassle-free. Our goal is to achieve 100% customer satisfaction by educating the client about problems, products, our people, and pricing. We assess the condition of the roof and discuss the pros and cons of all options with the customer. Our entire team is committed to courteous, timely and honest service and only professional craftsmen will work on your roof. Our pricing is fair and competitive. With more than a 30 years of industry experience, our company holds both a General Contractor’s license and a Roofing license. Because Eastman Roofing & Waterproofing understands the relationship of the roof to the entire building (some roof problems are actually construction issues), we can offer our customers far more quality, consistency, and peace of mind.
Commercial & Residential - Roof Systems, Deck Waterproofing, Maintenance & Replacement, Repairs
Number of Stars | Image of Distribution | Number of Ratings |
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79% | ||
14% | ||
0% | ||
0% | ||
7% |
"Dear [removed member name], Thank you so much for taking the time to post your positive review. We so appreciate it. Customer Service is of the utmost importance to us. We appreciate any customer feedback to help us in improving. Thank you for choosing Eastman Roofing and we look forward to serving you with any roofing needs in the future. Best Regards, Jim & Linda Eastman and the Eastman Team"
"Dear Mr. [member name removed]: Referral's are the backbone of our business and we do appreciate you taking the time to post your kind comments on Angie's list. We strive for 100% customer satisfaction and it is gratifying to know we met that expectation with your roofing needs. Thank you and Best Regards, Linda Eastman Vice-President Eastman Roofing"
"Dear Mr. {removed member name}, Thank you for your comments on Angie's List. It is a pleasure being able to help with your roof repair needs. If ever if we can be of further service to you, please do not hesitate to call. Sincerely, Jim Eastman President Eastman Roofing & Waterproofing"
"Dear Mr. [member name removed], Thank you for taking the time to post your kind comments on Angie's List. It was a pleasure working for you and we thank you for your business. If we can be of any assistance to you in the future, please do not hesitate to call us. Best Regards, Linda Eastman Vice-President Eastman Roofing & Waterproofing, Inc."
"[Member name removed], Thank you so much for your Angie's List post and for bringing to our attention to your request. Because we had never run a special of this type with Angie's List, there was a bit of confusion for the inspectors. The inspector that went out to your property had forgotten that because of the discounted price of the special, no report or photos were part of the offer. However, since he did mention this and we did not realize he had promised this, we are more than happy to send a report with photos. (Please check your email ) Your comments have helped us clarity communication for this type of offer in the future . Sincerely, Linda Eastman Vice-President Eastman Roofing & Waterproofing, Inc."
"Dear Mr. & Mrs. [member name removed], Thank you for taking the time to post your review. We appreciate your business and the opportunity to serve you. Best Regards, Linda Eastman Vice-President Eastman Roofing"
They came out for a free estimate and quote. They were very good at explaining what needed to be done and showed me photographs of the things they suggested repairing. When the worker came out, he was very cheerful and professional. He got the work done in just a few hours and also showed me photos of the repair work completed. I would definitely hire them again.
In my previous residence, the HOA ended up hiring them to fix a leak. It was the same leak another roofer tried to repair but could not. Eastman was able to fix it and the worker explained to me in detail how he was fixing it and how it will not leak again.
From these two experiences, you can see that they take pride in the work they do and are happy to answer your questions.
"Dear [member name removed], We are so glad that we were able to serve you. Thank you for taking the time to post your review. I will pass on the positive comments to our workers. They are always encouraged by such remarks. Best Regards, Linda Eastman Vice President Eastman Roofing & Waterproofing, Inc."
"Ms. [member name removed], Thank you for taking the time to post your positive review of Eastman Roofing. Problems with rats getting into a roof area is a common problem. We are so glad we were able to service your roofing needs in this area as well. Best Regards, Linda Eastman Vice President Eastman Roofing & Waterproofing, Inc."
"Thank you [member name removed] for you kind words. It was a pleasure working for you. We appreciate your business and the confidence you have placed in us. Sincerely, Linda Eastman Vice-President Eastman Roofing & Waterproofing, Inc."
"Thank you so much for your recent post. We appreciate your business. Thank you for giving us the opportunity to serve you. Regards, Linda Eastman Vice-President Eastman Roofing & Waterproofing, Inc."
"[Member name removed], Thank you for taking the time to post the positive review. We are glad that we were able to meet your roofing needs at a substantial savings with a roof repair. We appreciate your business. Sincerely, Linda Eastman Vice President Eastman Roofing & Waterproofing, Inc."
"Dear [remove member name], Thank you for your kind comments. We always appreciate your business and the confidence you have placed in us to meet your roofing needs. Sincerely, Linda Eastman Vice-President Eastman Roofing & Waterproofing, Inc."
"Dear [Member name removed], Thank you for giving us the opportunity to serve you with your roofing needs. We appreciate your kind comments and your business.It has been a pleasure. Sincerely, Linda Eastman Vice-President Eastman Roofing & Waterproofing, Inc."
"Thank you [member name removed] for your kind words. It was a pleasure working with you. Regards, Linda Eastman Vice-President Eastman Roofing & Waterproofing, Inc."
"Thank you for taking the time to post the positive comments on Angie's List. We appreciate your business. Regards, Linda Eastman Vice-President Eastman Roofing & Waterproofing, Inc."
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