Description of Work: My husband and I stopped by B&H clock service and asked if a clock we had was worth repairing. The person behind the counter was incredibly rude and abrasive. He obviously didn't want our business nor did he want to offer any help or advice.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
Geoff D.
06/2014
5.0
clock repair
 + -1 more
They took care of it very quickly, efficiency, and for a good price. The price was very, very reasonable. They did the work while I waited. It just took a few minutes! This was the first time I've used them, but I would definitely go back.
Description of Work: I had a clock that wasn't working that I wanted them to get it working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Donald T.
04/2013
3.0
clock repair
 + -1 more
Brought in clock for repair (weights stuck.) Was unable to disassemble, clean, and free weights. We finally checked on status and were told it was not worth repairing (TURNS OUT the clock is worth at least $2,000.) We took the clock to another vendor in Santa Rosa.
Description of Work: Accepted a grandfather clock for repair, kept it two weeks, was unable to repair, and did not update us in a timely manner. He was a nice guy who was too busy and probably lacked technical skill for repairs
Rating Category
Rating out of 5
quality
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Maureene H.
11/2012
5.0
clock repair
 + -1 more
They were very helpful over the phone, but they did not make house calls. Unfortunately, I needed someone to come to the house for service so I didn't use them.
Description of Work: I called about a grandfather clock that was not chiming properly. They walked me through ways to possibily fix the clock, but unfortunately, it did not do it. They were very professional. The only drawback was that they do not make house calls and ultimately, that is what I needed to repair the clock.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
BABS S.
07/2012
5.0
clock repair
 + -1 more
Harold asked us questions when we first called in order to see if he could tell us what to do to fix it. A year ago that worked and it saved us $ becuz we didn't have to have it repaired. This time, however, we took the clock to him. He looked it over really well and quoted us a price. He said he would stick to that price, but if he ran into something that couldn't be fixed or that he didn't expect, he would call us before he did anything. He had the clock repaired in less than his quoted time and the price was exactly what he quoted. Harold is very honest and personable, unlike so many business people today. We will continue to use him for our clock repairs.
Description of Work: 25 yr. old mantel "bonging" clock repaired. It had stopped running.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
LINDA R.
05/2012
5.0
clock repair
 + -1 more
The owner charges a very fair rate and is very knowledgeable. Other shops have been judgmental aboutthe quality or value of our clocks, but B and H understands the sentimental value of any clock. No snob approach and lots of useful information.Please patronize this business.
Description of Work: Clock cleaning and repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Beth E.
01/2012
5.0
clock repair
 + -1 more
Just fine.
Description of Work: We had a small German cuckoo clock with sentimental value that wasn't working properly. Brought it in and the owner recognized the clock right away and said he should be able to get it up and running. He did and guarantees his work for one year. Hooray!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Kathryn M.
09/2010
5.0
clock repair
 + -1 more
very positive and a good learning experience. The shop has lots of clocks being repaired and some for sale. It is like a little clock museum. He and his dad have been in business for 50 years, here in San Jose.
Description of Work: I had my cuckoo clock repaired that fell off the wall. He researched where all the missing pieces would be and put all broken pieces back together. No one would ever know it had been broken. It looks perfect and still runs perfect. He also explained how cuckoo clocks worked and how to properly hang it so that it does not fall off the wall. I would return here to have any clock fixed. Wonderful work, very honest and nice clock maker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Amy D.
09/2008
5.0
clock repair
 + -1 more
Mr. Liss was AWESOME! His love of all timepieces is evident in the meticulous work that he does. He showed us, in detail, what he suggested doing to each clock, then gave us a very fair price. The work took one week to complete. He even found some old parts and knobs for the antique clocks we have - now they are as complete as when they were brand new! We will always bring all of our clock repairs to Harold Liss!
Description of Work: Mr. Liss repaired four clocks, including our Cuckoo Clock, an antique Mastercrafters "Playmates"clock, a pendulum wall clock and an antique alarm clock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
PAUL G.
06/2007
5.0
clock repair
 + -1 more
I brought my Mom's old wall-hung clock in for repair. The hour hand was loose and always was at the bottom facing 6. Harold found a small spindle, inserted it in the shaft and it was fixed. Harold then told me about the clock: German, 1920s, popular. He told me some things to do with it: glue the old joints, wind weekly. He adjuste the chime hammer. He said I could give him $1 if it made me fell better. I told him I'd put him in Angie's List. After abut 20 minutes I left with a repaired clock. We used him years ago for the same clock: reasonable prices, excellent services.
Description of Work: Clock Repair. I was prepared to leave it there and was expecting it to be costly.
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Service Categories
Clock Repair
FAQ
B & H CLOCK SERVICES is currently rated 4.8 overall out of 5.
No, B & H CLOCK SERVICES does not offer free project estimates.
No, B & H CLOCK SERVICES does not offer eco-friendly accreditations.
No, B & H CLOCK SERVICES does not offer a senior discount.
No, B & H CLOCK SERVICES does not offer emergency services.
No, B & H CLOCK SERVICES does not offer warranties.
B & H CLOCK SERVICES offers the following services: Clock Repair,Antique Repair & Restoration