Aranda Air, inc. Heating & Air

I did not want to write this review. This company was assigned by a home warranty to replace a A/C. I was told at the time they needed to replace both the A/C and the furnance. This was less than 2 years ago and so far the furnance sounds like a rocket taking off, They sent out a tech to adjust the unit so now it just sounds like a highway next to our bedroom. It really needs a new blower unit. Now the A/C not working past 11am and by 2-3pm the interior of the house is nearly 90 degrees at the thermometer but significantly over in the rooms. The office manager is suprised at my frustration and anger. She never quiet got past the "home warranty bought the unit", to who I was supposed to call to have the work done. Now they are sending me many copies of the invoicing...which brings up the emails with how many times I had to reach out to get the original work finished. They also say they never touched the ducts even thought they replaced the entire unit including adapting the space to fit. I keep getting a different story as to why Aranda doesn't have to follow through on the work they did. I wish they would just message me about how to resolve the current issue.

Carrier AC - Intermittent Malfunction

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contractor did not show or call as promised today. I was unable to reach him by phone today...phone was not taking any messages. In the evening all I got was a fax machine. I sent them an email advising them that I was getting someone else to do the work.

unknown

 Louis showed up right on time, which I knew he would from past experience with his service. He diagnosed the problem with our outside central A/C unit immediately and made the repairs promptly. It worked again, hallelujah!  But I knew it would. He's extremely knowledgeable and excellent on explaining the situation. His pricing is also VERY reasonable. If and when we need to consider upgrading our current heating & A/C system, there is no one else I'd rather have do the work.