Amerigas is HORRIFIC-DO NOT FALL PREY TO THESE VULTURES After leaving Amerigas due to higher than average prices and poor service, I needed them to pick up their tank. I couldn't use another propane supplier if they couldn't put their tank on the pad where the Amerigas tank still sits. I had to create a new pad, run new gas lines in order to start with Kamp's. I've called Amerigas to pick up their tank over 50 times over the years. Here we are, 3 1/2 years later, and the tank still sits on my original concrete pad. Now when I call customer service, which is a call center, not the Amerigas local office, I ask to be transferred to a supervisor, who also have also hung up on me or created a false promise with a pick up date.. then Amerigas doesn't show to the scheduled appointment. I am trying to do some septic work, that cannot be done with the tank in it's current location. I have escalated to Amerigas daily. Reports get filed, emails get sent, promises get made, apologies sound sincere.. and then nothing. I have no recourse and my septic problem cannot get fixed due to Amerigas ineptitude. They are too big to care about my small problems. How do I get this tank removed? It's empty but still heavy. I have no way to fix this problem and I am beside myself with frustration and anger. Does anyone want it? Must pick up. Does anyone have any suggestions on how to get this tank removed from my property? Tell everyone to stay away from Amerigas
Description of Work: Needed the tank removed 3.5 years ago and the tank still sits on my property, preventing me from doing septic work
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,200
Carl W.
02/2016
2.0
propane sales
 + -1 more
They charge me $4 per gallon for propane. They are ripping me off. They more or less come out and fill up my tank so it never runs out. What I like is, they're supposed to come out and refill the tank periodically, without me having to call them up. One of the bad things is, I did have to call them up twice to refill the tank. The bad part is, they just have super high pricing on their propane. The wholesale price of propane is right around 40 cents a gallon these days and they're charging $4. Propane prices, like gasoline prices have been trending down for a long period of time. Their prices have been trending up. Even in other parts of the country, AmeriGas does not charge what they charge here. I believe they're gouging their California customers. I've rented a tank from them. So, as long as I have that tank, I'm obligated to them.
Description of Work: They deliver propane.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$4
Brie L.
05/2013
5.0
propane sales
 + -1 more
We are very satisfied with them. They have a truck that delivers to Woodside. They are just reliable and easy to use. The cost varies with the amount of propane. They always come on time.
Description of Work: We used AmeriGas for propane service. We have been using them just before we moved in.
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Service Categories
Propane Sales Services
FAQ
AmeriGas is currently rated 2.7 overall out of 5.
No, AmeriGas does not offer free project estimates.
No, AmeriGas does not offer eco-friendly accreditations.
No, AmeriGas does not offer a senior discount.
No, AmeriGas does not offer emergency services.
No, AmeriGas does not offer warranties.
AmeriGas offers the following services: Propane sales.