Aly's Tree Trimming Pruning & Yard Clean-Up

Aly's was everything I wanted in a business. On time, efficient, attention to detail and job was completed quickly. They provided all the certificates, license and insurance documents at time of estimate. I was so happy after they finished the project (Yard cleanup: remove ivy on fence, take down and haul away sundeck and portion of rotten fence, removed dead trees and ground down. I have them on my list of "Go To" businesses for future projects. Thanks Aly's team! Work performed 4-16-2023

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They are very thorough, Aly himself showed up and talked to me and said he got the work done, they finished it in 3 hours they cleaned up well.

Aly came on a Thursday to give an estimate and had 2 workers out the next day. They helped remove the trunk of a citrus tree that I couldn't get out myself along with trimming and orange tree and the neighbors trees that were coming over on our side which was encroaching on wires. Both the communication and work done were excellent.

A+ service. Would highly recommend ?

Solid work and great look. A lot of overgrowth and debris. Awesome work to still keep shade but provide a cleaner and neat look. Totally hauled out very thing away since so much so I am not left with a big curb pile.

I have used Aly's Tree Service for 20 years. They've removed dead trees and planted new trees and trimmed trees. Usually Aly is there during the service and things go great. Usually I give straight A's. This time I asked for pruning and trimming of citrus trees. Aly came for the estimate. He said my orange tree was fine for another year--I always appreciate his honesty. The lemon tree and the lime tree needed some work. They had gotten too large and dense. Workers came out promptly. No need for Aly for this smaller job. After 30 minutes (and $400) they said they were finished. I looked at the trees and they were densely shaped shrubs on a trunk. Now, I know I asked for thinning/pruning. I told them so but they said this is how they always do it and how Aly told them to do it. I wasn't thrilled with this as my gardener will do this same work for no added fee. I told them sun and air needed to get into there and thinning branches was needed for healthy fruit. They either didn't understand me or acted like they didn't understand me as I tried to explain what I wanted. Rather than continue to disagree, I let them go. I called Aly's number and he came right over and looked at it and said he'd send a crew right over to fix it and they did first thing in the morning. I loved that response. The second job done was excellent and exactly what I had in mind. I'm not sure what was going on with the first crew. Did they want to quickly get the job done and not do all the work? Did they really not know what pruning a tree involves? Do some people really like super dense shrub citrus trees? I really trust Aly, but was disappointed in the work his first crew did. I will continue to use Aly and continue to make sure the job is done the way I need it even if I have to call them again to fix it up.

Aly's team did a fantastic job. They pulled weeds, cleaned up pathways, pruned our shrubs and trees. I got a real chance to look at there job, 3-4 weeks after they did it and realize that not only did they do what I needed, but the job they did on trimming our trees is the best job we've had in years. Definitely want them back.

Called for an appointment on Friday. The receptionist set up an appointment for Aly to come and give an estimate on tree trimming service the coming Sunday morning between 10-12 pm. No show on Sunday. I called after waiting for him for 2 hours on Sunday, and was told that he has other plans and decided not to show up after all. There was no communication at all from the company for the change in a scheduled appointment, and wasted my Sunday morning waiting for a no show.

While he was quick to come and give me a quote, once I called to schedule the service, it was like I had to track him down for me to give him my business. I left a message saying I wanted to schedule to service, but a day later I had to call and find out what was up. When I talked with him, it sounded like he was in a room full of children and really wasn't concentrating or focused on the business I wanted to give him. He verbally agreed to doing the job the next day. He asked that I sign the contract, put the date of service on there and email it back to him, which I did within a half a hour. I even got an email back from them saying that they had received the contract and would print it out and put it on his desk. So here it is the next day, and no word from them about what time they would come by. So I call and he says it's not on the schedule and he doesn't have a copy of it on his desk. He has a process and the contract is not on his desk. He has a lot to keep track of and to me he doesn't do a very good job of keeping track of things. He said he sort of remembers the conversation from yesterday, so why didn't he follow up about it. With 2 different phone numbers to call I think information gets lost and you the customer gets lost. I would NOT recommend them.

They were a little late, but they were fast and professional.

I'm very happy with them.

Very good, they were excellent. They did a very good job. 

excellent!

I have mixed feeling about service that was done . I called Aly trimming and talked to Samuel . Samuel came out to give me a estimate on work to be done. Didn't hear from them after four days had went by. Finally I called and spoke to Aly to find out what was happening with estimate . He told me he had to review estimate and would get back with me . Four days pasted so I decided to give them another call. I was told that they would be able to my work the following day.Communication was a big problem for us. They arrived on time and did a good job of fixing sidewalk and cutting the large tree roots. In the process of cutting the roots they ended up puncturing my main water line. Aly sent someone over to repair water line . A week later the hole and their cones are still in place, no one has came by to fill the large hole .

The job went like clockwork. Aly was prompt in coming out when contacted to provide an estimate. While the cost for cutting and hauling this very large pine was not inexpensive, it was reasonable given the size of the job and was within the parameters of other quotes I received. I was impressed with the many positive client reviews I read about Aly's Tree Trimming and the fact that the company was bonded, a certified Arborist, and licensed. Aly was able to get his crew over immediately after PG&E had finished their job of cutting near the high voltage lines. Aly has a large crew and they worked quickly and efficiently. Alex the foreman, did a wonderful job working with our difficult neighbor in handling the issues of working on the neighbors property. They cleaned up every day and when a small tree on the neighbor's property was damaged, they replaced the tree with a similar specimen. The crew were very professional and courteous. They avoided any damage to the two properties (other than the tree mentioned above). I would definitely use Aly's Tree Trimming again and would highly recommend it to other clients who are seeking the highest professionalism, and courtesy.

Crew was on time. Trimmed & pruned 5 trees, cleaned up & hauled away debris. Excellent workmanship, very professional. I would highly recommend them and will use them again.

The work was done quickly and looked good when done. However 8 months later I discovered that they had broken the sprinkler pipe between the sidewalk and the tree roots. I called Ali and he sent someone out to fix, and they made it right.

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I needed 2 trees removed and 1 trimmed back, I spoke to Aly & Maria a few times in a 4 day period they gave me their prices and I gave them my budget I had for the job to be completed.
They had worked with me and I gave them my word I would not look elsewhere, they came out the day before garbage day in about 2 1/2 hrs in the late afternoon they were done and I opted to have them leave trimmings in front of house for the garbage people to remove, they came the following day while I was at work and removed the stumps.
Very professional service and friendly staff is what makes a company, I manage one so I understand that and I am very impressed and satisfied that I chose Alys and his company is recommended highly!
Thanks Aly!

We needed to have some trees removed ASAP from the property. Aly was very responsive and was available immediately.  He came over and carefully inspected the trees and explained which trees need to be removed and why. He and his crew were very professional, knowledgeable and got the job done rather efficientlly.  We would definitely use Aly again!

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