Approved Pro
AAA Mike Counsil Plumbing and Rooter
Plumbing, Water Heater Service, Drain Cleaning,
About us
Mike Counsil Plumbing has been family owned and operated from the start. Our customers are our neighbors, and we are proud to be part of the community. We offer the highest quality of plumbing, and friendliest customer service in the industry. When you want it done right, call Mike Counsil Plumbing. Owner operated since 1994. 50 employees. All technicians drug tested and background checked.
Business highlights
Eco Friendly
Se habla espanol
Family owned & operated
Emergency services offered
Women owned and operated
LGBTQ+ Friendly
31 years of experience
Services we offer
General Plumbing, Drain Cleaning, Water Heaters, Gas Lines, Video Sewer Line Inspection, Property Line Clean-Out Installation, Whole House Water Filtration System, Water Softeners, Repipes, Sewer Line Replacement, Water Line Replacement, Trenchless Sewer Lines, Trenchless Water Lines, Faucets, Toilets, Garbage Disposals, Slab Leak Repair, Line Location. We would like to help you with all of your plumbing issues and be your personal plumber. We offer the highest quality with the most professional plumbing team. You're In Clean Hands with Mike Counsil Plumbing and Rooter.
Services we don't offer
Septic Tank Pumping.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- PayPal
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 13
Assorted photos uploaded by AAA Mike Counsil Plumbing and Rooter
- 1
2020Sewer Line Replacement
$2500-$7500 - 1
2017Water Heater Replacement
$2500-$5500
Reviews
4.5247 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 14% | ||
| 6% | ||
| 3% | ||
| 5% |
Filter reviews by service
Showing 201-225 of 247 reviews
Greg M.
Jul 2014
Plumbing
unknown
James W.
Jul 2014
Plumbing
unknown
Response from AAA Mike Counsil Plumbing and Rooter
"We are very sorry that we were unable to get to you in a timely manner. We want you to be a satisfied customer and will offer you a 50% discount on any future plumbing if you will give us a second chance. We do some times get overwhelmed with clients and with we could have satisfied your needs. Thank you for your comments. We are hiring more technicians so that this does not happen again."
SUSANNE M.
Jun 2014
Plumbing
They came out for a quote at the last minute on a small plumbing job. The pros: Professional office staff, disposal of a plumber at the last minute, beautiful truck (I should have known then), really nice service guy (super clean uniform (should have known then, too). Cons: This is a job that at MAX should have cost $350 and really could have been done for $250, parts included. They quoted me $650!!! I should have known it was gonna be outrageous when he formally typed the job into an ipad with blue tooth keyboard. An old school plumber would have come up, looked at the job, estimated the parts, and given me a price right there on the spot. I estimated the job time at 1 1/2 hours including the time to drain the house. If the parts costs $40, then they are paying themselves $610/hr for 1 1/2 hours of work - must be nice!
Response from AAA Mike Counsil Plumbing and Rooter
"We try to give the best service with quality parts and the best warranties in the industry. We offer 100% satisfaction guarantees and hire technicians with 10 to 15 years experience. We are priced a little hire than most plumbing companies, but are willing to back that up with quality, professionalism, and money back guarantees. Thank you for your comments. We do have a number of deals on Angie's list and on our website to help with the cost to clients."
William D.
Jun 2014
Plumbing
.
Jean H.
Jun 2014
Plumbing
The provider just responded via email to tell me that he didn't service my area.
Gail L.
Jun 2014
Plumbing, Water Heater Service
unknown
Sharon S.
Jun 2014
Plumbing, Water Heater Service
unknown
Elliott C.
Jun 2014
Plumbing
So, this is a tricky one.
My garbage disposal unit was leaking and the second drain was running slowly, so I snagged this offer.
The company was quick and courteous, and the young man who showed up at my door was friendly and professional.
HOWEVER...
When he took a look at the job, he explained that the company did not charge by the hour, but by the job, and--after my $99 credit--the cost was going to be $497. And that was if I purchased the new garbage disposal unit. And because I have galvanized pipe, he told me that was just the beginning; he was likely to find more work that would have to be done once he opened it up.
So, $600 for a leaky garbage disposal unit and likely more after that. After my sink would have been opened up and I would not be able to stop the additional charges. Oh, and the garbage disposal in question is one of those that has a "snap-in" installation so that actual replacement can be done in minutes by the average home owner.
I used to maintain machinery (computers, cash registers, etc), and I know that the skills required to do that work need to be honed over time, and that should be rewarded.
Having said that, $600 for what is--for an expert--approximately 90 minutes of labor, is excessive. Because, remember, that was AFTER $99 credit. Which actually should have been $200 credit.
I don't know whether I will get the $99 back; I hope I do.
My garbage disposal unit was leaking and the second drain was running slowly, so I snagged this offer.
The company was quick and courteous, and the young man who showed up at my door was friendly and professional.
HOWEVER...
When he took a look at the job, he explained that the company did not charge by the hour, but by the job, and--after my $99 credit--the cost was going to be $497. And that was if I purchased the new garbage disposal unit. And because I have galvanized pipe, he told me that was just the beginning; he was likely to find more work that would have to be done once he opened it up.
So, $600 for a leaky garbage disposal unit and likely more after that. After my sink would have been opened up and I would not be able to stop the additional charges. Oh, and the garbage disposal in question is one of those that has a "snap-in" installation so that actual replacement can be done in minutes by the average home owner.
I used to maintain machinery (computers, cash registers, etc), and I know that the skills required to do that work need to be honed over time, and that should be rewarded.
Having said that, $600 for what is--for an expert--approximately 90 minutes of labor, is excessive. Because, remember, that was AFTER $99 credit. Which actually should have been $200 credit.
I don't know whether I will get the $99 back; I hope I do.
Ronald S.
Apr 2014
Plumbing, Drain Pipe Installation
unknown
Ken N.
Apr 2014
Plumbing
FIne
Cynthia H.
Apr 2014
Plumbing, Water Heater Service
unknown
Response from AAA Mike Counsil Plumbing and Rooter
"I am sorry you had this experience. We offer the highest quality with technicians with 10 to 15 years of experience. We also off 100% satisfaction guarantees on all of our products and service. We are a little more expensive, but our warranties are longer and our products and materials are the best. Thank you for your comments. Every suggestion we take seriously and use them to make us better at what we do."
Linda L.
Mar 2014
Water Filtration and Softening
The system works great. Will definitely call them again, we bought the service plan for the unit installed.
Cooper R.
Feb 2014
Plumbing
Everything was done well and in a professional manner. The quality of work was great and I liked actually learning a bit along the walkthrough of the house. I wasn't sold anything else, although a new hot water heater was recommended and a quote was given to me.
Lisa A.
Feb 2014
Plumbing
I have signed up for Mike Counsil's Diamond program since I knew I will be having quite a bit of electrical and plumbing done on my house in the next couple of years.
The service went fine. They were really expensive though - charging double what other plumbers charge. The plumber used was very helpful. However, he determined I needed a new sewer line and called in a consultant/sales guy to provide a quote. This took the better part of the day to get the consultant to my house. The consultant spent a lot of time with me and I loved his advice. But he went into high pressure mode. Wanted the job to begin immediately since they had an opening in the calendar. The quote was very expensive. I ended up being pressured into signing for the work. Had second thoughts and canceled the next day. The consultant still tried to convince me I needed a new sewer line.
I called another plumber in to get a second opinion. They felt I did not need a replacement yet. I am now going to call a third plumber to break the tie.
The service went fine. They were really expensive though - charging double what other plumbers charge. The plumber used was very helpful. However, he determined I needed a new sewer line and called in a consultant/sales guy to provide a quote. This took the better part of the day to get the consultant to my house. The consultant spent a lot of time with me and I loved his advice. But he went into high pressure mode. Wanted the job to begin immediately since they had an opening in the calendar. The quote was very expensive. I ended up being pressured into signing for the work. Had second thoughts and canceled the next day. The consultant still tried to convince me I needed a new sewer line.
I called another plumber in to get a second opinion. They felt I did not need a replacement yet. I am now going to call a third plumber to break the tie.
Susan Y.
Feb 2014
Plumbing
.
Henry S.
Feb 2014
Plumbing
We made an appointment for 3 pm. They were going to charge us $798. I got a call ten minutes before our appointment and they canceled. I called another company that I have done business with in the past and they quoted me $450 for the exact same toilet and service. I would not recommend this company to anyone.
Lynnea H.
Feb 2014
Plumbing
.
Alvin W.
Dec 2013
Water Heater Service
Replaces valves on hot water tank
Ashok P.
Dec 2013
Plumbing, Water Heater Service + 1 more
The followup was good. They are knowledgeable , courteous , professional. They clean up and ensure to wear shoe caps, crawl space suits etc. The work quality is fine.
The cost is something disturbed me a lot. The water heater replacement , 6 yr warranty and 2 minor works costed me $2100. Yesterday I saw homedepot doing free installation of water heater with 9 yr warranty for $481 only. so I think I paid through the roof.
I do not think minor work would have excceded $300. I just believed their prices.They are very very costly. I would definately use right Handyman to get such work done.
They gave good inputs on water pressure, usage of tankless water heater, maintaining drain pipes.
Initially the guy said he would do something about it for me in the same price, but later he said its lot of work.
The cost is something disturbed me a lot. The water heater replacement , 6 yr warranty and 2 minor works costed me $2100. Yesterday I saw homedepot doing free installation of water heater with 9 yr warranty for $481 only. so I think I paid through the roof.
I do not think minor work would have excceded $300. I just believed their prices.They are very very costly. I would definately use right Handyman to get such work done.
They gave good inputs on water pressure, usage of tankless water heater, maintaining drain pipes.
Initially the guy said he would do something about it for me in the same price, but later he said its lot of work.
Sondra H.
Nov 2013
Plumbing
They are a little bit expensive buy they do an excellent job. Very good quality.
Janet R.
Oct 2013
Plumbing
The technician, Victor, was thoroughly professional, punctual and easy to work with. He performed the work on time, correctly and cleaned up completely. The prices are relatively high but the warranty and responsiveness of the company were worth it.
Todd S.
Sep 2013
Plumbing
Ask for Charles, he was professional, courteous and fast, especially considering the scope of the job. He was also very flexible working to my schedule. A small job quickly turned into a big job. I was aware of some sewer line cracks but not all till they opened up the walls and I saw the calcification and wetness in my blown-in insulation on the exterior walls. A sewer backup would have turned into a major problem. The quality of the work was amazing. He added clean out access points to improve future servicing and even cleaned up after a previous plumbing company who left discarded piping, plastic and other materials when I had the house replumbed about 5 years ago. My house was built in 1978. The cracks all occurred where the original contractor glued the various sewer sections together. It appears to be a reaction between the glue used and the plastic at that time. If your home is of similar age I recommend having Charles take a look for you.
Jeff R.
Sep 2013
Plumbing, Water Heater Service + 1 more
The Mike Counsil team did a great job! Jeff and Victor were very professional and the pricing was fair. They were timely, very clean and very courteous as they worked in the house. Jeff helped me choose the right Water Heater and Water Purification system for my house and family needs and helped me choose the right package that includes lifetime maintenance on both units as well as lifetime replacement of the water heater.
Lloyd D.
Sep 2013
Plumbing, Kitchen and Bath Remodeling
Everything turned out well. I hired them because I was looking for someone who could do the work without disrupting the tenants. They were able to complete the work within one or two days and that is why I hired them.
Response from AAA Mike Counsil Plumbing and Rooter
"Hi [Member Name Removed], We appreciate you taking the time to let us know how we are doing. We are happy that we were able to meet your deadline. All comments are reviewed by the technician and management. We use this information to improve our service. Sincerely, Sean Counsil Service Manager"
Joe F.
Sep 2013
Plumbing, Water Heater Service
Work was good. However, supervisor told me over the phone that job would last approx. 2 hrs. I have had this work done in the past a couple of times and that was an accurate estimate. This time, plummer took 4hrs to complete!!
Licensing
Bonded
Insured
Licensed*
Trade License Number
679261
Trade License Expiration
10/15/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
AAA Mike Counsil Plumbing and Rooter is currently rated 4.5 overall out of 5.
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Sunday: 7:00 AM - 9:00 PM
AAA Mike Counsil Plumbing and Rooter accepts the following forms of payment: PayPal, American Express, Financing Available, Check, Visa, Discover, MasterCard
No, AAA Mike Counsil Plumbing and Rooter does not offer free project estimates.
Yes, AAA Mike Counsil Plumbing and Rooter offers eco-friendly accreditations.
Yes, AAA Mike Counsil Plumbing and Rooter offers a 5% senior discount.
Yes, AAA Mike Counsil Plumbing and Rooter offers emergency services.
Yes, AAA Mike Counsil Plumbing and Rooter offers warranties.
AAA Mike Counsil Plumbing and Rooter offers the following services: General Plumbing, Drain Cleaning, Water Heaters, Gas Lines, Video Sewer Line Inspection, Property Line Clean-Out Installation, Whole House Water Filtration System, Water Softeners, Repipes, Sewer Line Replacement, Water Line Replacement, Trenchless Sewer Lines, Trenchless Water Lines, Faucets, Toilets, Garbage Disposals, Slab Leak Repair, Line Location. We would like to help you with all of your plumbing issues and be your personal plumber. We offer the highest quality with the most professional plumbing team. You're In Clean Hands with Mike Counsil Plumbing and Rooter.
Septic Tank Pumping.