Founded 1994 • With Angi since June 2005
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Emergency Services Offered
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Projects
Sewer Line Replacement
plumbers
202095050This job started out as a simple drain cleaning project. The line was cabled and then a camera was inserted into the line to make sure all of the lines were clear of any debris or breaks. A break was found in the drain line and the client was given a choice of repairing the line or replacing the line. The client chose to replace the drain lines in their home. Sometimes when breaks are found in lines, depending on the material of the line it is better and safer to replace the whole line.
View projectAmenities
Free Estimates
No
Warranties
Yes
Senior Discount
5%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
Licensed
Bonded
Insured
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Verified Reviews
Read reviews by category
plumbers (281)water heaters (48)drain cleaning (45)sewer cleaning (17)drain pipe installation (11)gas leak repair (9)water softeners (8)excavating (8)home inspection (6)drywall (4)home remodeling (3)septic tank service (3)woodworking (2)well & water pump repair (2)
Showing 1-25 of 303 reviews
Rosemary B.
05/25/2023
DAVID T.
05/03/2023
We needed our Garbage Disposal replaced. We bought one, but realized we needed help to get it installed. Mike Counsil to the rescue. This is the 3rd time we have had work done by them. Last year they redid the pipes in our house, so it was a no brainer to call them for help with disposal installation! They communicate during the entire thing. Called and showed up when they said they would. This time we had Besmir and Jordy doing the work. Very friendly, explained what they needed to do, made suggestions along the way. Cleaned up afterwards. Great experience overall!
Description of Work
Garbage disposal installation
Category
plumbing
Cost
$300
Hire Again?
Yes
Hans W.
05/01/2023
Natasha B.
03/29/2023
They were everything I expected, knowledgeable, on time, honest, personable.
Images
Description of Work
They replaced my water heater. It was leaking. It was under warranty. Parts and labor wasn’t covered. Once replaced It had to be inspected by the county inspector, per say. That cost too.
Category
water heater repair
Cost
$1,000
Hire Again?
Yes
Tracy M.
12/12/2022
We thought we needed just our washer drain unclogged so we called the company that had fixed that before, you guys. Guys came out. Under the house they discovered rusted sewer lines. When we had our plumbing redone years ago, the company who did those did not remove the old lines. Those old lines were up against the sewer lines and were corroding our sewer lines. So we had to replace the sewer lines. A broken line just before the city line was discovered so we had to replace that too. Anyhow, we so appreciated the kind workers who smiled and waved at us. They worked around our water schedule as we have a physically disabled adult son we care for. They let us watch all the things they had to do. I took pictures and the guys were fine with that. My brand new front yard was not ruined by trenchless sewer system that went in. And my yard looks like we never had sewer lines done. It was amazing. Yes, we would recommend you to all.
Description of Work
All sewer lines were done under the house and to the street.
Category
septic tank
Cost
$41,000
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], Thank you for sharing you experience with Mike Counsil Plumbing and Rooter. All comments are appreciated and help us be the best that we can be for our clients. Sincerely, Sean Counsil Service ManagerKevin L.
12/12/2022
Outrageously over priced. I hired them because of their claim of "over 40 years experience". I have a custom countertop and needed some guidance for a loose kitchen faucet, mounted through plywood. They quoted me a very high price and took a lot of pictures. We discussed a fix that would involve strengthening the mount. As long as the faucet doesn't come loose again, I'd pay extra. Then, another guy came out on the scheduled day to do the work and said "what??" I got an standard install job for a faucet, and a rate of $425 an hour. No idea how long it will be until it becomes loose again. If my kitchen sink wasn't all apart, I would have sent the guy home.
Description of Work
replace kitchen faucet
Category
plumbing
Cost
$640
Service Provider Response
Hi [Member Name Removed], Thank you for taking the time to write this review. All comments are greatly appreciated and help us improve our service. Sincerely, Sean Counsil Service ManagerElizabeth D.
08/02/2022
I was frustrated, talk to another service provider to do the job and much better result was given.
Description of Work
He replaced the main shut off valve of the house. He cleaned a wire of the dishwasher, repaired the shower and replaced a part in our toilet.
Category
plumbing
Cost
$1,000
Service Provider Response
Hi [Member Name Removed], We don't know what your frustration was, but we am very sorry that you did not have a positive experience with us. We offer a 100% Satisfaction Guarantee and are very disappointed when our clients are not happy. We take all comments and suggestions serious and appreciate you taking the time to write this review. We hope that we can do better for you in the future. Sincerely, Sean Counsil Service ManagerDanny R.
04/22/2022
Joseph was are technician he was awesome. Kept me informed. Walked through the issues. He was professional with a sense of humor as well. He was fast and clean while working in our home. Pretty much could not see any other tech working on our house now. Both Corey and Joesph are two of the best.
Description of Work
Toilet replaced and mangold replace
Category
home inspection, plumbing
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], We appreciate you taking the time to let Joseph know how he is doing. Joseph was very happy to read your review and appreciates the kind words. Sincerely, Sean Counsil Service ManagerNatasha B.
12/30/2021
great! professional. very happy with their work
Description of Work
replaced waterheater
Category
water heater repair
Cost
$1,500
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], Good to hear that you are happy with our work. Always a pleasure to serve our clients and receive a 5 Star review. Thank you for taking the time to share your experience with us. Sincerely, Sean Counsil Service ManagerAnthony L.
12/14/2021
Tony D.
10/22/2021
Went very well. Excellent work. But I thought the fee was a little high.
Description of Work
Plumbing Services
Category
plumbing
Cost
$2,650
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], Thank you for the 5 Star review and sharing your experience with us. All pricing is carefully priced using our pricing book and we try to be as fair as possible and at the same time not sacrificing quality. We appreciate your feedback and always try to adjust to what our clients are saying. Thank you for your comments, they are very valuable to us. Sincerely, Sean Counsil Service ManagerStewart L.
09/12/2021
All went great they rehung the sewer pipes under the house. Replaced the damage sewer pipe. Installed a new fresh water pipe from the water meter to the house installed a pressure regulator and a back flow on the hot water heater. Pached all the holes and even one the didn’t cause
Description of Work
Water and sewer. Work
Category
drywall, home inspection, plumbing, water heater repair, woodworking, drain cleaning
Cost
$30,000
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], Thank you for sharing your experience with us. It is always nice to hear that our clients are satisfied with our customer service and quality of work. All comments help us improve our service and we certainly appreciate your support and loyalty. Sincerely, Sean Counsil Service ManagerJ C.
05/17/2021
Always exceptional workmanship. Once they fix it, there's no need to worry again.
Description of Work
Mike Counsil Plumbing has taken care of our piping needs for over 30 years. From converting to copper (from plastic piping) to the central meter, simple toilet fixes to water heater replacements and small exterior leaks in our own home and even a sewer and water line replacement in a rental property we own, they are THE best. Responsive, accurate assessment of the issue, fair pricing and exceptional repairs and other fixes. They bother to train their service people to a very high standard and you can rest assured they know their stuff. Tried another company once when they were unavailable for a quick fix and lived to regret not just waiting for their exceptional service.
Category
plumbing, water heater repair, sewer cleaning, drain cleaning
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], It was a pleasure serving your plumbing needs. We appreciate you taking the time to rate our service and let us know how we are doing. All comments are very valuable to us. Sincerely, Sean Counsil Service Manageralgis R.
01/25/2021
I use Counsil for the quality of their work and trust them to do it to highest city inspection standards. I had to do two replacement sewer lines. Counsil plumbing did the digging, plumbing and cement work with same people; the other contractor did plumbing, subcontracted sleeving sewer line and subcontracted concrete work. Counsil left the house as he found it. The other contractor left trash, rebar and wood and never came back. Counsil used a price master and a detailed contract, the other contractor gave me verbal price which became opaque. I use Counsil when i need quality work that meets inspection specifications and am willing to pay for it.
Description of Work
redo sewer line; replace solar hot water heater and gas heater; redo shower;
Category
drywall, home inspection, plumbing, water heater repair, sewer cleaning, drain cleaning
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], We appreciate you taking the time to write this review. Our technicians go through extensive training so that they can offer you the best service and professionalism available in the market today. All comments help us to improve. Thank you. Sincerely, Sean Counsil Service ManagerMatthew H.
01/16/2021
They are dishonest people. I was told the part costs $125 actually costs $30 dollar. They charged 10 minutes labor and parts for $400. Total rip off. Shop around before you hire.
Description of Work
Cartridge replacement
Category
plumbing
Service Provider Response
Hi [Member Name Removed], We are sorry that you feel that things were overpriced. We do offer the highest quality parts and trained technicians to offer you the best and most professional service. I hope that we can do better for you in the future. Thank you for taking the time to write this review. We take all comments and reviews seriously and appreciate you taking the time to write this review. Sincerely Sean Counsil Service ManagerSabine Z.
12/21/2020
My dishwater was not working anymore and the error message showed it was a plumbing issue. Anthony from Mike Council Plumbing was my technician. He did a full check on both the pipes and the dishwater and was able to diagnose that it was the dishwasher not the plumbing. I really appreciated him taking the time to explain the issues in detail. If things break, I will ask to have him back on the job. Extremely professional and very continuous with all the Covid protocols. Great service!!!
Description of Work
Dishwasher broke
Category
plumbing
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], We appreciate you taking the time to write this review. Anthony was very please to read that you are satisfied with his work. All comments help Mike Counsil Plumbing and Rooter and our technicians be the best that they can be. We appreciate you. Sincerely, Sean Counsil Service ManagerStan M.
12/05/2020
Everything went well. They finished in a short time.
Description of Work
Replace All Drain lines under the house.
Category
drain pipe
Cost
$13,000
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], Thank you for your A rating. We appreciate you taking the time to rate us. All feedback is valuable to us so that we can continue to offer excellent service to our clients. Sincerely, Sean Counsil Service ManagerAungela F.
09/02/2020
Convoluted agreement process to get work started. Prices are based on some kind of “book” max that they don’t tell you about until the tech gets there. Just felt like they were out to make as much as possible and were over complicating a simple repair. Concessions were made to reduce price to final amount which was still high in my opinion.
Description of Work
Replace faucet cartridge
Category
plumbing
Cost
$400
Service Provider Response
Hi [Member Name Removed], We appreciate you taking the time to write this review. We offer our clients the highest quality and service in the industry. We hope that we can have another chance to help you with one of your plumbing issues. Sincerely, Sean Counsil Service Managersergey B.
07/10/2020
Inspection of plumbing system. Retrofit of the piping, installation of new water heater.
Description of Work
Water heater replacement
Category
water heater repair
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], We appreciate you sharing the positive experience you had with Mike Counsil plumbing and Rooter. All comments and feedback help us to evaluate ourselves and improve to be the best that we can be for our clients. Thank you for taking the time to write this review. Sincerely, Sean Counsil Service Managerrenee E.
06/04/2020
It went really well. I called for an appointment on Monday; not an emergency, so a Thursday call was fine. There was a confirmation call the night before and then one in the morning to tell me the plumber would be there in about 20 mins. Mario Q. arrived promptly; very professional, in a mask, gloves, booties. He looked everything over and then gave us a quote. He also suggested that I use the coupon from the site - and waited while I printed it. The work was efficient - with hardware store runs, he was done in about 7 hours. He climbed under the house to make sure nothing was leaking; he did see a few areas of concern that weren't related to the work done today. We'll have to save up for those. But for now - we have a lovely new toilet that doesn't have to be jiggled, and a faucet that turns smoothly. Well done Mario.
Description of Work
Replace a toilet and a faucet in the master bath
Category
plumbing
Cost
$1,600
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], Mario appreciated the feedback on his work. All comments help us improve our service to all of our clients. Thank you for taking the time to let us know how we are doing. We appreciate it. Sincerely, Sean Counsil Service managerBob J.
02/26/2020
Very good, on time ,cleaning up , work performed, professionals.
Description of Work
leak in the garage wall behind sheet rock, also would like a new wax ring for the master bath toilet
Category
drywall, excavators, home inspection, plumbing, drain cleaning
Cost
$15,000
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], Glad we were able to complete the work for you in a timely manner and to your satisfaction. We appreciate you taking the time to let us know how we are doing. We are constantly improving and can only do that with our clients feedback. Thank You! Sincerely Sean Counsil Service ManagerFrank K.
02/26/2020
excellent response and quick resolution
Description of Work
leak in the base of the toilet in the hallway bathroom ** per client he has his own shut off valve **
Category
plumbing
Cost
$800
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], Thank you for letting us know how we are doing. We appreciate all feedback and use it to improve our service. Thank you for taking the time to write this review. Sincerely, Sean Counsil Service Managerrenee E.
01/02/2020
Great service. He arrived on time, he was efficient, he explained what was wrong without being condescending, he fixed what needed to be fixed. He even came back the next day as it seemed something else had gone wrong - but it was easily fixed and not his fault at all.
Description of Work
leak under kitchen sink and add air gap at garbage disposal
Category
plumbing
Cost
$900
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], Good to know that your issue was corrected successfully. We appreciate your review and appreciate you taking the time to write it. Thank You! Sincerely, Sean Counsil Service ManagerGary M.
01/02/2020
The quote was three times the next highest. It was ridiculous. Price: 10000.00
Description of Work
fire place hooked up to gas
Category
water heater repair, water softeners, gas leak repair, sewer cleaning, drain cleaning
Service Provider Response
Hi [Member Name Removed], Thank you for giving us the opportunity to give you a quote. We hope that you will consider us for other projects in the future. Sincerely, Sean Counsil Service ManagerChi G.
12/11/2019
It went smoothly and all my problems were solved
Description of Work
Leaking faucet in the kitchen sink. Need to change the flapper on the toto toilet
Category
plumbing, water heater repair, gas leak repair, sewer cleaning, drain cleaning
Cost
$2,800
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], Thank you for taking the time to write this review. We use all comments to improve our service to our clients. We appreciate you taking the time to write this review. Sincerely, Sean Counsil Service ManagerOther Information
Services offered
Services not offered
Covid-19 update
We are actively performing full services. We are taking additional precautions to protect our customers.
We are an essential business and are following all of the local city and state Covid-19 guidelines for safety.
Health & Safety Measures
We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.