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Graciela's General Cleaning Services

About us

In today’s busy world, there doesn't seem to be any time to get the house in order. When you've been working long hours and your free time is spent running errands and fulfilling social obligations, the last thing you want to do when you come home is clean. Leave the cleaning to us. When you hire us for your home cleaning services, we'll work with you to create a customized schedule that suits your needs.

Business highlights

36 years of experience

Services we offer

Gutter & Window Cleaning, House Cleaning, Mini Blinds, Move in/out, Power washing., Waste Hauling

Reviews
4.48 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
0%
2
0%
1
13%
Showing 1-8 of 8 reviews
Mary R.
Aug 2012
4.0
Yes, I recommend this pro
It was cleaned when she was done.  I realized she had charged me for cleaning products and she had also charged sales tax and two things she cannot do.  She could have charged me for cleaning products if I agreed and if she left the cleaning products behind which she did not.  I talked to her about it and I wrote to her and she did respond but took about a month.  She said she is going to give me a credit.  She said she will clean my house one time for the next week at 9.0 clock.  She did come over the next week a t 9.0 clock.  She said she will charge me only $200 as there are four people working, I said it doesn’t matter because she owes me $290.  She said she will charge $100 and I said no and I didn’t pay for it.  She wasn’t visibly angry.  They did a very good job at cleaning.  She was within the $100 than anybody else.  She is a good worker and her team was good.  She employs a lot of people.  They were very responsive except responding to my letter.  They were very punctual.  There were in and out by four.  They cleaned well.  Graciela dropped them off and went away for the day and I never saw her until it was time to pay, she probably supervises.  The work was okay and the price was fair.

Victoria G.
Jun 2012
1.0
$450
I had a very tough time with the window cleaning service I purchased. Graciela's Window and Gutter's employees barely speak English, if any at all. Her employees were unresponsive to instruction, they had a bad attitude and were obstinant. Graciela was not on site while her workers performed services I didn't want them to do. I gave specific instructions on which windows to be washed. They did a poor job of washing the front windows and started washing the back windows (which I didn't want them to do). This project was a nightmare. They also sprayed down the front of the apartments, which I told them not to do because some windows might still be open. The workers would not clean the light well, and instead cleaned the back (which I told them not to do). Graciela was not very understanding in my complaints/concerns. The building was even flooded by her workers going to areas of the building I didn't want them being in. The workers ended up leaving and not wanting to finish the job because I apparently yelled at her. Graciela had no control over her employees and this job was a huge disappointment.

Clark S.
Nov 2011
5.0
Yes, I recommend this pro
$100
What I like about them is that they responded to me very quickly. They were prompt for our appointment and did everything I wanted them to do. I will use them again in the future.

Laura M.
Apr 2011
5.0
Yes, I recommend this pro
$200
They are prompt, and they do a good job.  The window cleaning went great.

Margaret L.
Jan 2011
5.0
Yes, I recommend this pro
$1,200
I had a total of 8 people, including Graciela. Every person was dedicated 100% to the job at hand. All were totally respectful and professional. I had 40 years of junk and even mice droppings. No one acted disgusted-- except me because I was embarrassed! They also do scheduled home cleaning, and that is next.

Peter K.
Dec 2008
5.0
Yes, I recommend this pro
$150
Great service. I called, and they said they could come in 30 minutes. They arrived, got on the roof, gave me an estimate and did the work.

JONATHAN S.
Jul 2006
5.0
Yes, I recommend this pro
$210
Easy to reach on phone. Arrived 1 hour late, but called to let us know. Worked carefully and completed job quickly and effectively.

GEORGIA M.
Dec 2004
5.0
Yes, I recommend this pro
$200
I'VE USED THIS SERVICE TWO YEARS IN A ROW AND GRACIELA'S HAS CONTINUED TO BE VERY PROFESSIONAL. THEY ALWAYS THROW IN THE SCREEN CLEANING FOR FREE AS WELL. VERY QUICK AND THEY WERE FINISHED WITH THE JOB IN A COUPLE OF HOURS.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Graciela's General Cleaning Services is currently rated 4.4 overall out of 5.

No, Graciela's General Cleaning Services does not offer free project estimates.

No, Graciela's General Cleaning Services does not offer eco-friendly accreditations.

No, Graciela's General Cleaning Services does not offer a senior discount.

No, Graciela's General Cleaning Services does not offer emergency services.

No, Graciela's General Cleaning Services does not offer warranties.