THE RESTORATION COMPANY

Really good.  Bill the owner is extremely responsive, conscientious, professional, and customer-focused.  I highly recommend him.

We have a typical SF Sunset District house with a beautiful center patio that, unfortunately, has been leaking for a few years, as center patios are wont to do. Whenever it would rain, the water would seep through the patio and down into our garage. After being paralyzed with inaction about this problem, especially after being told that it would cost $25,000 to dig up the patio, put in a new pan, etc., we decided to call The Restoration Company. Bill, the owner, had experience waterproofing ship decks, and we figured he would know what to do. And what a pleasure it was working with him! For a very reasonable cost, he assessed the situation, cleaned and primed the patio, then applied a couple of coats of an elastomeric-style product over a period of a few days (to allow things to dry in between). We then did a massive test involving plugging the drain and filling the patio with tons of water from a high-powered hose. A couple of weeks earlier, that test had resulted in waterfalls of water cascading into our garage. This time, nothing. Not a drop. Bill says the official warranty is for five years but that in his experience the waterproofing will last for 25 or 30 years. We are ecstatic! Not only that, Bill is really nice, was very sweet to our little dog, arrives when he says he's going to, and is generally a gem. I will try to remember to post a followup to this review after the winter comes and goes, just to make sure the waterproofing is still holding and no rain is getting through.

FOLLOWUP, April 5, 2014:

Well, the major rains (such as they were this winter) have come and gone, and our patio still is not leaking. No rain pouring into our garage. HOORAY! Thanks so much again to Bill at The Restoration Company!!

PAINTING FOLLOWUP:
We also hired Bill, later in 2014, to paint the exterior (and some interior doors and trim) of our house. The paint job was terrific, but more importantly to us, Bill was his usual self: a great communicator, pleasant to be around, always on time (unless he called to say he'd be a tad late), and reasonably priced. And he cleans up after himself beautifully. We all want those things in a contractor! A+!

The Restoration Company was an excellent experience, they came and gave me a free bid. We had six bids, they fell at the lower end but as it turned out they just had more included in the bid. As far as what they were going to do they did everything they said they were going to do we were tremendously pleased with the job and the building was amazing. They spent a lot of time on it, they didn't take a long time to do it but they were very careful about how they did it. They were tremendously responsible about how they did the project. I would use them in the future if I need any more repairs and I have referred them already to others!

I WAS REALLY GLAD THAT WE WERE ABLE TO USE THIS PAINTING COMPANY, BECAUSE THEY HAVE A WAITING LIST THAT YOU WOULD HAVE TO BE PUT ON. THAT IS HOW GOOD THIS COMPANY IS.

THEY DID A VERY GOOD JOB, MY HOUSE LOOKS GREAT. THEY WERE VERY PROFESSIONAL AND DID THE JOB IN A VERY TIMELY MANNER. THEY CLEANED UP ALL MESS THAT WAS MADE AND I WOULD HIGHLY RECOMMEND THEM.