The Clean Team

4.5(
16
)

About us

Residential housecleaning and carpet cleaning service.

Business highlights

46 years of experience

Services we offer

House & carpet cleaning.

Amenities

Free Estimates

Yes

Reviews
4.516 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
6%
3
0%
2
6%
1
6%
Write a review
Showing 1-16 of 16 reviews
Allan C.
Dec 2016
5.0
Yes, I recommend this pro
$90
They were extremely reliable, never missing a week, personable and professional.
Ronald C.
Mar 2016
5.0
Yes, I recommend this pro
$85
unknown
Al B.
May 2015
4.0
$85
We utilized the Clean Team for about two years for our house cleaning.  The team was pretty ok.  Cleaned the standard things: bathroom, kitchen, changed sheets, swept/mopped.  We needed to provide "suggestions" everyone month or so to ensure things really were cleaned. For example, the small window in the bathroom was getting dustier and dustier.  Wouldn't wipe it off until we finally left a not asking them to clean it.  But once we'd pointed out the area needing cleaning, they would keep up on it from that point on.
However, the management team just could not return a phone call. If we'd try to reschedule a week, it usually involved at least 2-5 phone calls. If we left messages, none were ever returned.  Whenever my husband or I would get a live person, they usually could not make a decision (as in, they could not access the calendar and needed to call us back about rescheduling).  We almost never received a call back.  They really need to work on their customer service, or higher an assistant a few hours a day to return calls and such. 


Allan C.
Mar 2015
5.0
Yes, I recommend this pro
$85
unknown
Ronald C.
Jan 2015
5.0
Yes, I recommend this pro
$110
.
Linda B.
Nov 2014
2.0
Yes, I recommend this pro
unknown
Response from The Clean Team

"All of our cleanings come with a guarantee, if you're not satisfied we will go back to make sure you are, so we're very sorry to hear you were unhappy with a cleaning from one of our teams."

Teresa C.
Nov 2014
5.0
Yes, I recommend this pro
$95
My experience was good. They were pleasant and very prompt. They were professional. They were good about scheduling appointments. Their pricing was really good as well.
Jane B.
Oct 2014
5.0
Yes, I recommend this pro
$80
unknown
Ronald C.
Oct 2014
5.0
Yes, I recommend this pro
unknown
Sharon M.
Jun 2014
1.0
$140
unknown
Response from The Clean Team

"Thanks for the feedback here and sorry to hear your experience was not a positive one. Your feedback is very important to us and we want to be sure we are doing our best to accommodate all our clients needs. Unfortunately, we were unable to find your name in our database. Please call us so we can rectify any issues you have. We have a full time office manager that can reach out to you regarding you cleaning visits if needed. I’m sure we can work out any preambles you have. Best, Julio Artiga The Clean Team Tel.415-621-3678"

Phillip P.
Dec 2013
1.0
This provider never even bothered to respond to my request through Angie's List for them to contact me about regularly cleaning my house.  Very disappointing.
Response from The Clean Team

"I am sorry to hear about the inconvenience, There seems to be a misunderstanding here. We’ve never advertised with Angie’s list before, so we would never respond to third party e-mails. I completely understand your frustration with the non-response. Please feel free to call us for a free estimate. I’m confidant that if we have a second chance, we can provide you with the service that will fulfill your expectations. I look forward to working with you"

Ann W.
Feb 2012
5.0
Yes, I recommend this pro
$125
They are fabulous.  They come twice a month.
Response from The Clean Team

"Thank you for choosing the clean team. Your business is appreciated, and we are proud to be chosen as your cleaning company. Thank you! We hope to hear from you soon. Best, Julio Artiga The Clean Team Tel.415-621-3678"

Christine E.
Jan 2012
5.0
Yes, I recommend this pro
I would use them again.
Sheri R.
Jan 2012
5.0
Yes, I recommend this pro
I like that they do a really thorough job.  They are friendly.  It is a family business.  So you pretty much know everybody that comes to your home.  They have never hidden anything.  My only complaint is that sometimes things get kind of hidden in places in the sense that they like to have a clean surface and so they might put something in the drawer.  So you have to reorganize that like with all cleaners.  Other than that they are great.  They always come through.
James H.
Jun 2011
5.0
Yes, I recommend this pro
$90
Overall, the service we receive is outstanding.
Louis S.
Jun 2011
5.0
Yes, I recommend this pro
$350
They came over a few days before to give me an estimate.  The crew showed up on the scheduled date and completely cleaned everything.  The hardwood floors were thoroughly mopped, the carpets had been dry cleaned (they look brand new), and the bathrooms were spotless.  They cleaned the outside patios, the fireplace, inside of the oven, microwave, refrigerator, all the closets, and inside all the kitchen & bathroom cabinets.  They cleaned the windows too.  The place was spotless.  The only negative was that they went a bit over what the original estimate was.  Other than that, it was a great experience.
DOROTHY L.
Sep 2010
5.0
Yes, I recommend this pro
$90
They and their equipment come on Mondays every other week. they immediately get to work - one team member does the kitchen and the downstairs hall. Another member does the two bathrooms. And the third does the living room, dining room, den, and upstairs hall. They use safe products and workmanship.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Clean Team is currently rated 4.5 overall out of 5.
Yes, The Clean Team offers free project estimates.
No, The Clean Team does not offer eco-friendly accreditations.
No, The Clean Team does not offer a senior discount.
No, The Clean Team does not offer emergency services.
No, The Clean Team does not offer warranties.