MARK D. ADAMS
About us
Owner-operated. Uses subs for large plumbing, electrical & stucco jobs. Charges an hourly rate. No travel charges. No service charges. Extra charge for after hours service. May contact through email or text
Business highlights
Services we offer
Cat 5 Or 6 Computer Cabling, Door, Dry Wall, Fencing, Floor & Window Restoration Or Installation, Foundation Work, Framing, Installation & Maintenance, Landscape Design, Minor Electrical, Network Installation, Painting Interior & Exterior, Remodeling, Retaining Walls, Switches & Light Fixture Replacement, Taping & Mud
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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91% | ||
5% | ||
4% | ||
0% | ||
0% |
It was just frustrating to pay $800, but still have a lot of work to do. I don't think the clean up and completion of each task would have taken long either--he just seems to have a hard time focusing on one thing and wants to plow through the work list as fast as possible.
The second time I contacted Mark via text inquiring about him doing work, he responded that he was swamped. I texted a couple of dates two to three weeks out and he didn't respond. Perhaps a victim of his own success, but I was disappointed.
The water pipe project went from replacing a spigot and adding pipe and new spigot to replacing the entire length of pipe and coming back to replace a new spigot that leaked after one day. Mark could not thread the old pipe to accept the new fixtures, so we ended up replacing the entire length of pipe. Mark responded to the leaking spigot within a couple of days and both spigots appear to be working properly now.
As to the light bulb replacement, Mark got the old bulb to work by adjusting it, but then proceeded to drop the bulb on the floor (shattering it) causing us to have to buy a new one. He returned with a bulb that fit but was much "whiter" and harsh as compared to the others already in place. He made another trip to exchange that bulb for one that was "warmer" and more closely matched the existing lights.
On the third project, Mark attempted to remove the reflectors on the spots that had rusted. While trying to pry the reflectors loose, he broke off the entire spotlight from the fixture attached to the house. He did this with both fixtures. This necessitated us buying two new fixtures instead of just the reflectors as we had originally discussed.
Mark was courteous and professional and after some delay in getting on his schedule, he attended to the jobs promptly for the most part. I don't fully understand why he had the problems he did with the initial attempts at fixing my problems. It may have been lack of expertise or him being in a hurry. He was clear that he would get it done properly eventually and he did. I'm not sure how much extra his various missteps costs me. He gave me no itemized bill for either his time (although he did say he deducted one-half hour for one repeat visit to Home Depot) or for the parts needed to complete the job. He did ask for two checks so I know that his labor charge was $275 (5 and 1/2 hours) and the parts charge was $241.
Again, I expected him to replace the two reflectors only, I expected that he would replace the kitchen bulb with a similar bulb in one trip and I expected that he could use the existing water pipe for the other jobs. I can't say how many of the changes were a result of the stuff he had to work with being the problem and how much of this was a result of Mark's approach to the projects. Because he has been consistently rated highly on Angie's List, I'm hesitant to pin it on him, but I would most likely try another handyman if I needed additional services in the future.
Mark did an excellent job at a very reasonable price.
The quality of work was pretty good, I asked Mark to finish with cement board so I can tile and the backerboard installation was done very well. My biggest gripe was the last day when he left all the debris in the house. I had to call him back to pack up all the debris. This should have been done automatically.
Licensing
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