KAREN CHEONG & CHRIS SPRAGUE

The entire buying process went extremely well. We are also now going to use them to sell our SF home. From the very beginning, working with Karen & Chris was a pleasure. With real estate agents, it is often difficult to really know the difference between average, good, and exceptional before being required to commit to one particular person or company. Unlike any other real estate people I have ever heard of, Karen and Chris imply a deep understanding of this in their approach, and truly make the decision very easy. To anyone looking to buy or sell in San Francisco, I would offer a very simple suggestion: meet with as many agents as you want, and then just meet with Chris and Karen once. I can guarantee you'll see the difference right away. They bring a level of thoughtfulness and thoroughness to their work that is just plain missing in most others. After working with them for just a few days, it is clear that you are not only getting the best service you possibly can, but that they are redefining what real estate agents should really be. My guess is that their extensive backgrounds in other complementary professional areas helps create this sense. But either way, whether it's legal issues, negotiation strategies, contractor networks, tips on what is really necessary vs what is frivolous or won't pay off, or anything else, their knowledge is comprehensive and based on solid experience. We've now just started making some upgrades with the possibility of selling sometime in the next year, and with Karen and Chris, we're basically getting a free general contractor! They have stepped in to manage everything, and the excellent work we've had done was provided at significantly below standard rates, thanks to their relationships with contractors. All of the work we've had done has been prompt, professional, and of the highest quality. It is extremely unlikely we'd have the same results had we tried to do this on our own. I could go on for a while, but as I mention above, the best approach for anyone looking to buy or sell in San Francisco is just to meet them. You will be thankful you did, and may have an entirely new perspective on real estate.