CASTRO COMPUTER SVC

They tried to talk me into getting the NORTON antivirus from the time i called to get they cross street location of the shop. I told them that I had a paid years contract with USTech Support . I just wanted the virus cleared and the "CD" door fixed. Mid week someone called and once again tried to sale me the NORTON anti-virus. On Friday the 12 of April I got the call to pick up my comptuer. When I picked it up my first question was "does the "CD" door work". I was told by the person on duty that indeed it did and that he had used it two or three time that day. When I connected my computer that late afternoon the first thing I tried was the "CD" door. It did not and "does not work". The rest of the systum seemed to be "OK". I did notice my weather program was gone. The next morning my USTech Anti-Spyware and Anti-Virus had run as programed during the night. The problem now was, and is, I can;t cleare the item from the Aniti -Spy program. I have since noted that my US Tech PC Optimizer is removed too. I could have caled the USTech support line and had them do the job that I paid for, but I wanted and needed to have the "CD" door fixed! That and that alone is why I called Angie's list to get a trusted service provider to do both jobs. Now I will have fined someone to fix my "CD' door plus call US Tech to reinstall both my Anti-virus and PC Optimizer programs.

I had some problems with it and they came and diagnosed it and repaired it. They are responsive and quite prompt. They could be a little more expensive than the norm.

OVERALL, JOE'S VISIT WAS VERY, VERY HELPFUL.  HE KNOWS APPLE (MAC) AS WELL AS DELL, IBM, ETC.    HE TOLD US THE DOES AND DON'T WHEN IT COMES TO BUYING A NEW COMPUTER.

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