All-Point Solutions Plumbing

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Excellent! John Lee was one of the nicest and most professional contractors I have ever worked with. John happens to work on Navien tankless water heaters, a rarity in the Bay Area. Our water heater stopped producing hot water on a SATURDAY. I called John at midday on Saturday, he drove an hour to my home and brought an assistant with him. He had the hot water heater working within an hour, showed/emailed me photos of the damaged parts and some other items he wanted me to be aware of. I was bracing for the final bill...he said it would be $129 labor plus $20 for the parts. What???! For two man-hours of labor and four man-hours of driving...on a Saturday? Although he said for me not to, I added a nice tip for him.
I would not hesitate to recommend John Lee and will definitely be calling on him again myself whenever I have a plumbing problem!
Thank you, John!!! You were a real hero and we very much appreciate it!

John Lee of All Point Solutions is the best! We hired him to repair a leaking tankless water heater in our new house. He was professional, did quality work, and was reasonably priced. We were so happy with his service that we hired him to install a whole-house water filtration system. Again - he was professional, did quality work, and was reasonably priced. We have not had any issues with the water filtration system. We are very happy with it. On the other hand, in February 2012, our tankless water heater started leaking again. We called John and he was very responsive. He came by and fixed it the next day (it wasn't a bad leak so there was no need for him to come sooner). We are very happy with All Point Solutions' service. We would hire them again in a heartbeat. P.S. I also appreciated how John clearly explained everything he did. Oh - and he even took off his shoes so he didn't track dirt into the house. Very considerate!

The work was completed in the time promised. John had to replace the connections for an elaborate sprinkler system, in addition to the water main replacement. The new water treatment system is working flawlessly. Very professional results. I am happy to have a plumber that I can trust, and whose work ethic and attention to detail are consistent with mine!