
About us
We are your trusted, local plumber in SF dedicated to providing every customer with the highest quality, seamless experience when it comes to plumbing, water heater and sewer repairs, installations and service.
Business highlights
Services we offer
Emergency Plumbing Water Heater repair/replacement Sewer & Drain Maintenance & Repair Water Heaters Leak Detection Backflow Testing Free, Detailed Estimates
Services we don't offer
Wells, Septic Systems, & Leach Fields.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
- 9
Assorted photos uploaded by Ace Plumbing & Rooter
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
88% | ||
6% | ||
3% | ||
1% | ||
1% |
Filter reviews by service
I called Ace in the morning and they came over at 2 PM that same afternoon. They wouldn't mention a price over the phone without seeing the situation in person; the charge to clear the drain was $185. That price seemed high but they showed up exactly when expected and the plumber seemed extremely knowledgable and was friendly. In the process of checking all out I asked if they install garbage disposals. They had one in the truck and the cost to clear the drain, sell and install the garbage disposal plus replace a cracked drain pipe under the sink was $360. It was all done within an hour and everything has been working great ever since. It was easy and reliable one stop shopping. I would absolutely use them again!
Will absolutely call them again. THANKS GUYS!
my tenants called re overflow. I decided to try a plumber from Angie's list. Found Ace Plumber. Phillip showed up on time. he was very patient. Unlike the previous plumbers, he did not give up after a few clean snakes. Finally he fished out dental floss. he continued and got them all. he cleaned up the area. he tested many times. When he was done, I knew the toilet issue is a past thing.
Thank you Phillip, thank you ace plumber. I definitely will be a repeat client. I highly recommend Ace Plumber.
We have a lowboy toilet and it clogs all the time; I am _really_ not a fan of this form factor, but hey - it's a rental. What can you do? We finally ran into a clog that we could not clear by hand (don't ask) or with a plunger. (These low boys also have very deep, square drain making it hard to fit a conventional plunger over the hole). I found Ace on Angie's List, read the reviews, and called. As per earlier reviews, they answered quickly, were able to schedule someone virtually immediately (later that afternoon) and provided me with a time arrival in a narrow window (an hour, I think). This was all "on demand" but with a 1Bath apartment, you are pretty much stuck and when you cannot clear it yourself, you do what you have to do.
I am embarrassed to admit that I cannot remember the vendors name b/c I am waiting so long to write this review, but the vendor was GREAT. He arrived at the front end of his time window, covered his shoes to walk into our apartment. Diagnosed the problem quickly, got the snake out, and went to work. His snake was/is longer than the one we actually had from Home Depot ... don't know how you are otherwise supposed to gauge the length of these things. Polite, helpful, explained what he was doing, advantages and disadvantages of different toilet mechanics as well as why the liquid/chemical solutions are not particularly safe or effective.
The one thing that I will say is that he did not have his own plastic sleeve to cover the snake when he took it out, but he did ask us for a plastic bag to avoid dripping in our apartment.
Overall, terrific service. He educated us and did not treat any of our questions in a condescending way. I would definitely use Ace again; particularly this plumber.
The project ended up taking a bit longer than we hoped, not because they were slow, mostly due to the fact that the existing plumbing was a 100+ years old. Ace ended up doing a great job on each of our new 2 1/2 baths and we couldn't be happier. The few issues that popped up, were quickly corrected and the response time was as good as could be hoped for.
I will absolutely use Ace for any of my plumbing needs going forward and I'd definitely recommend them to a friend.
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