LA Solar Group

First off, I am not new to Solar. Installed many RV's, including Solar Controllers, and Lithium battery back-up. With that said it is important to find someone really good! Home systems require (professionals) much more expertise and knowledge. Also dealing with supplies and permits. Having called all the major Solar Companies, LA Solar was the only one that actually can tell you the facts, not promises. I received a great system, great Tesla Powerwall Batteries, and the install is a work of art! Dayvin is an expert at putting all this together. Remember, you are dealing with SCE or your Power Co., supply issues, Inspectors and permits. Be patient, they will give you something you will want to share with interested friends and neighbors!

I wouldn't give them a star but 0 wasn't choice. They just nailed solar panels through the roof, no flashings and worse first they drilled at wrong spot on the roof and left the roof messed up. They wouldn't even care to respond to calls and took days to answer emails. Left unfinished business and for weeks now no response. Don't throw your money and worse don't trust your most precious house with them. I will have to fight with these people in court now. LA Solar Group can contact me via email if any additional questions/comments you may have.

PREDATORY BEHAVIOR, AVOID AT ALL COST. Zaven scammed us and then went on to make his own pop up solar company. If you don’t want to believe me, look at their records. As of this post, they have had 31 complaints in the last year alone to the BBB for roof leaks and crappy workmanship, rating 2.48/5 on their website. On the CSLB’S website (Contractor’s state Licensing Board), LA Solar has changed their surety bond company (job insurance) at least 6 times in the last 2 years alone!! Our city’s inspectors have nothing but bad things to say about this company’s work. The solar repair service that we contacted to review their shoddy job says they service the victims of this predatory company more than any other. What is worse, is now they can add fraud to their resume as they digitally forged our 75 year old father’s signature for an unauthorized PPA lease agreement via a DocuSign for an 8-panel addition. As of recently they are attempting to sue for foreclosure for $10,000 on an unfinished job with botched wiring that caused the original system’s inverter to blow out. If we hope to own the addition, they installed they claim it will cost $15,000. What a business model.

Initial consultation with sales agent was informative and clear. He was super knowledgeable and answered all my questions. Installation process went smoothly. Few visits and few month later I became a happy owner of solar panels for the fraction of monthly payments I was paying to electrical company before. Most importantly No more worrying about switching my lights off. Around the house. Let there be LIGHT! Best purchase ever. No regrets at all.

Communicative throughout the install. We liked the people that the company sent to install the solar panels as well as the upgrading of the electrical panel. They were professional and polite. The company is easy to work and responsive to phone calls and emails. LA Solar Group did everything from design, permits, installations and electrical work, and clean up.

Gery good service

Qucik and professional.

Everything went smooth, La Solar pulled all necessary permits and professionally installed the Tesla battery. Overall very satisfied with LA solar and will hire them in the future.

Fast and professional.

very professional and fast.

Great work

Fast and professional.

Everything went very smooth and professional, they handled all the permits with the city. They also changed my electrical panel. The entire project was estimated to be done in 60 days but they finished it in 35. Because of that i started saving money sooner. I did my own research and picked LA solar which was absolutely great pick. I would definitely work with them again for my future projects

Excellent company

The company is very professional and the staff members are knowledgeable and they explain you every step they do

The company is very professional, the staff is knowledgeable and explaining you every step of work they do.

The team at LA solar provided me with the upmost best customer service and best pricing around for the quality of the Panels and install. I have done countless hours or research as I do not want to put cheap and unreliable solar panels on my house and business. The team at LA solar helped me out by telling me exactly how many panels I need to save money and still have extra power! Since I have done solar I have not only saved about half my utility bill every month, but I saved it at my business as well. This was huge to me and a Very big thank you to David, Taron, and Ashot for making the process very easy! Definitely going to go to them again for future properties!

It went amazing. LA Solar Group was firm on the price and impressive on their installation time. Also good to mention how easily the make you understand the installation process and benefits you gain from having solar. Will definitely recommend to friends if they are ever interested in the future!

It went amazing smooth and fast! Thank you so much LA Solar group

It went very well. Zaven, Miles and Nelli were pleasure to work with.

They're fantastic company. He did an outstanding job. Communicated with all the process and update me all the time.

We were so excited when we heard that Tesla had developed Solar Batteries that could back up enough power to run our home even during extended electrical outages. In 2014, we previously paid LA Solar $33,976 to install 35 solar panels to more than cover ALL our electrical needs. But we still lost all power during Edison outages when we could not switch to our Solar power during those times. MID-AUGUST, 2020. We contacted LA Solar Representative, Daniel Manoukian. We signed a Contract on August 20, 2020 for 3 Tesla Powerwall 2 Batteries ($34,500) since Daniel assured us that was what we needed to run our entire household (allowing for future electrical needs) during SCE power outages. SEVERAL DAYS LATER, WE WERE TOLD WE WOULD NEED to sign A NEW CONTRACT because we would have to NOW ALSO buy 7 NEW PANELS to accommodate the 3 Tesla Powerwall 2 Batteries, plus 7 Enphase IQ7 inverters - at a total cost of $42,219 (instead of the previous $34,500). DANIEL ASSURED US THAT OUR INSTALLATION AND ACTIVATION WOULD TAKE approximately 6 to 8 WEEKS. He said that LA Solar would submit the allowed Rebate Application, which would allow us to receive a $4,600 per battery (total $13,800) from SCE and receive Federal Tax Credit of 26% ($10,977) IF our system was placed in service BEFORE January 1, 2021. After then, the credit would be reduced to 22%. It has NOT been activated as of February 11, 2021. DEALING WITH LA SOLAR has been, and still is, a CONTINUING NIGHTMARE. There has been a complete lack of communication from them. As of this writing (February 11, 2021), it has NOW BEEN ALMOST 6 MONTHS since we signed the contract and were given the “6-8 weeks completion time” estimate. And we have JUST BEEN INFORMED THAT IT WILL TAKE UP TO ANOTHER 2 MONTHS before our System can finally be activated! At NO TIME did ANYONE at LA Solar even HINT that the 6-8 weeks to Completion estimate they gave us would continually be extended. No one at LA Solar even bothered to let us know that there WERE going to be ANY delays until we had to call each time and ask why no progress was being made. OVER 2 MONTHS after signing the Contract, (and now already over the total Estimated Time LA Solar had given us) NO PROGRESS was made on our Project, NO appointments set up, and no one from LA Solar even called to give us updates explaining the lengthy delays. During the period between September 2020 and February, 2021 the SCE Application LA Solar submitted to Southern California Edison was REJECTED BY Edison 5 SEPARATE TIMES due to “INSUFFICIENT OR CONFLICTING INFORMATION, each time further delaying the completion of our project while SCE kept moving up the deadline to provide correct answers.” On one occasion, when we desperately called LA Solar President Ara Petrosyan about our constantly receiving conflicting information, he said “we should deal with him directly, since we could get different answers from others”. On SEVERAL DIFFERENT Installation Appointment Dates set up by LA Solar (both reconfirmed by us), NO ONE SHOWED UP (or even called). Each time we had to cancel and reschedule David’s medical tests so we could be home all day. We later found out showed his Prostate Cancer returned and metastasized. I am still recovering from Tonsil Cancer treatment a couple of years ago, so it’s already a very stressful time for both of us.). Daniel (our primary contact person at the time) rarely returned our calls when all the delays or problems started after the REVISED contract was signed on September 2, 2020. NO ONE at LA Solar seemed to have ANY IDEA what ANYONE ELSE there had confirmed or set up, etc. and our various “Contract Managers” either left LA Solar, never bothered to keep us updated when all the continuing delays occurred, or just stopped responding at all. The people we contacted at LA Solar continually gave us conflicting information and regularly misrepresented each new and revised estimated time to completion. It increasingly seemed as if they had never successfully completed this kind of project. We paid EACH installment of the total $42,219 cost faithfully on time when we regularly were told we were “days away from completion” even as early as mid-September, 2020, when Daniel told us we would be in the Permitting Process by October 1, 2020, well before the date required for the 2020 Federal Tax Credit. End SEPTEMBER, 2020. We started calling to find out why nothing had started. Daniel said it was just taking more time to get the permits from City of Huntington Beach and Edison. NOVEMBER 4. David talked to Tomi (now apparently now our new Project Manager). Tomi said the panels were being delivered to them on Friday, Nov 13, and that ALL THE WORK WOULD BE COMPLETED BEFORE DECEMBER 1. Tomi confirmed that ALL PERMITS WERE NOW COMPLETE and they would call. NOVEMBER 12. David received an email from Emily Donn saying that the SOLAR PANELS were scheduled for installation Wednesday, November 18 between 7:30 to 9:30am. NOVEMBER 18: When NO workers showed up for their appointment to install the panels, David called and spoke to Project Support. Daniel Manoukian called back. He said that Huntington Beach City permits were received 11/17 and will e-mail them to us. He said there was a delay in Tesla delivery of the Batteries, and also that the new solar panels were expected early next week. He did not know about email from Emily Donn setting today for installation, but he will check with scheduling, and will personally set installation for 11/27 (or earlier) unless conflict. Panel & battery installation can be done on one day, with battery wiring and commissioning by a different crew on the following day. Daniel agreed to give us updates every 2-3 days (which he did NOT do). Daniel said that OUR ELECTRICAL PANELS & SYSTEM WERE APPROVED, no additional expense was needed and NO FURTHER PERMITS ARE NEEDED. . NOVEMBER 24. 6pm. When we had not heard from Daniel to either confirm or update the installation or to answer David’s questions, we called. He now said that he will schedule the PANEL installation on Wednesday, December 2. On NOVEMBER 25, Daniel called and said they had received 24 batteries and he had already contacted President Ara Petrosyan to make sure we would get priority on 3 of those batteries. We received an email from LA Solar that “Your solar panel installation is scheduled to take place on 12/2/20 between 7:30am and 9:30am. Please confirm. We emailed our confirmation and asked about the Batteries installation. Daniel responded “The 8th is confirmed for the batteries.” When we repeated our concern that the batteries AND the solar panels need to be installed at the same time, Ara replied “We have a solution and even a better solution for you. We will do batteries and solar on December 8th, this will not change.” DECEMBER 8. 8:50 AM – We sent email to Tomi, Ara, Emily & Daniel: “Ara assured us that both the panels and the batteries will be installed today, December 8. Please respond and confirm the time.” Ara replied: Thats is correct. 2pm. No one showed up and we could not reach ANYONE at LA Solar. No update from project manager Tomi as to whether both crews would be here today. In desperation, we again called Ara, the President of LA Solar. He said work would definitely start today, but would continue tomorrow and possibly Thursday. The Battery part of the Installation DID start at 3:pm., but the Solar Panel Installers did NOT show up until the next day. DECEMBER 9. New panels finally arrived 2p. We were told workers would return EARLY MORNING 12/10 and the project would be COMPLETED. Then FRIDAY, DEC 11 IS SET FOR PERMIT INSPECTION and FINAL APPROVAL. DECEMBER 10. a.m. We received a call from LA Solar. The woman confirmed the appointment, and said the workers would arrive between 12noon and 3pm. I expressed concern that SCE’s “FRIDAY FINAL INSPECTION AND APPROVAL” REQUIRED the project to be finished before then. We received the subsequent “URGENT” Installment Invoice, and we paid the next Payment of $18,300. 4:19pm NO WORKERS SHOWED, LA Solar called AND RESCHEDULED. DECEMBER 15: SECOND Rescheduled Date of Inspection A

Excellent. Trouble free system for three years. System producing beyond expectations. They also installed systems with five of my neighbors. We are all very happy!

I shopped solar pretty rigorously and LA Solar was able to deliver on pricing and they offer the best warranties. Joe Hawley, the salesman, has been in the industry for over a decade and was able to educate me and answer all of the questions that I had. I ended up going with the Panasonic 330 panels, they cost more, but you don't need as many and they are a much better product. As far as installation, the roofing foreman was James, the solar electrician was Vahag and the main panel upgrade electrician was Joseph. They all did a great job leaving my house clean and in good shape when they left. The whole process was quick and easy. I'm very happy with my decision to work with LA Solar. They're a big company, but not big enough to treat you like the big corporate solar companies treat you.

Very happy with the installation. The process was very fast. LA Solar was willing to match and beat the best prices offered by their competition. I would (and have) recommended them to friends.