Servicing San Diego County since 1980. Full service electrical contractor.
Remodels and additions, TV mounting, ceiling fan installation, deticated circuits, full service commericial and residential contractor, recessed lighting, service panel upgrades, solar panel installations, surround sound installation
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Number of Stars | Image of Distribution | Number of Ratings |
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95% | ||
2% | ||
2% | ||
2% | ||
0% |
"Thank you for taking the time to read my reviews. I take a lot of pride in being punctual and catering to my client’s needs. I'm sorry I missed [member name removed] and his wife and was unable to perform the work. I arrived at [member name removed]'s home at the scheduled time. I pulled into his driveway, unloaded my tools and ladder, rang his doorbell and knocked on the door twice, then waited several minutes. I went back to my truck and called [member name removed] on his cell phone. With no answer, I left a message to let them know I was at his front door and if he forgot about our appointment he could call me to reschedule. I walked back to the front door, knocked again, and then left my business card on his door. Unfortunately, occasionally I do get stood-up from customers so this would not be the first time I arrived and the customer is not home. When this happens I have to figure out a way to fill my day with billable hours to make up for time lost. I assumed [member name removed] was not home because there was no response. I loaded my tools and ladder back on my truck and called my next appointment to let them know I was on my way. Between unloading my tools, trying to reach [member name removed] and rescheduling my work it was more than 10 minutes with me being at his house. [member name removed] called me back as I was en route to my next appointment. I explained the effort that I had made to alert him that I was at his house. I offered to reschedule with him but he refused. I’m sorry he felt like I told him to “take a hike”. I never said that to him, nor was that my intention. I don’t get paid unless the job is performed. There is no benefit for me to show up on time and leave without getting paid for work performed. However, there was no response. I was not willing to have the rest of my scheduled clients be affected by this. I understand the importance of being on time. This is a very rare and unusual situation, and I hope you take the time to read my other reviews which show the importance I take in being punctual and showing up when promised."
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