Terra Bella Nursery Inc

Greenhouse and Nursery Service, Mulch and Topsoil Service,

About us

Additional address - PO Box 551, Chula Vista, CA 91912.

Services we offer

Greenhouses, nurseries, mulch & topsoil.

Reviews
1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
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Showing 1-1 of 1 reviews
JULIE M.
Dec 2012
1.0
Greenhouse and Nursery Service, Mulch and Topsoil Service
$245
DISASTER: I wanted to give a small local company business and thought I would give
Terra Bella Nursery, Inc. a try. I checked out their website where they
provide photos of their various mulch products. I spoke with two
different individuals, giving them a description of what I was looking
for. I ended up deciding on "Premium Decorative Woodchip". I also paid
for delivery. I was horrified when the mulch was delivered to discover
that "premium" meant anything but. Terra Bella Nursery delivered 4 yards
of shredded garbage.  The so called mulch was filled with chunks of
"pressure treated lumber" which is toxic, pieces of particle board,
pieces of melamine covered furniture and painted wood. I called and
spoke to a supervisor who said he would check on it and call me back. I
never received a call back so I sent my boyfriend down to Terra Bella.
The supervisor said they would never deliver that even though he was
looking a a grocery sack full of the above mentioned filler that came
out of my delivered pile. He said "premium wood chip" is chipped lumber.
Clean unpainted untreated lumber not particle board and melamine would
have been fine.Trying to be reasonable I agreed to buy a more expensive
product understanding that mistakes can be made and understanding that I
would paying the difference between the cost of the two materials and
not paying another delivery charge as this was their mistake. He talked
to his crew who disputed the evidence that was presented and the
supervisor said he had to take their word. When invited to drive over
and check for himself he declined. Long story short they did re-deliver
the more expensive product which was acceptable but proceeded to charge
me the full cost ($189.60) plus  a new delivery charge and only credited
me $51.70 of the initial $107.66. In addition they refused to pick up
the "garbage" pile which resulted in more money to pay someone to remove
it. No one wants mulch contaminated with pressure treated lumber,
particle board glue and melamine to be around their children and pets.
What a disappointment. Back to Walter Andersen for me.

Licensing

State Contractor License Requirements

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*Contact business to see additional licenses.

FAQ

Terra Bella Nursery Inc is currently rated 1.0 overall out of 5.
No, Terra Bella Nursery Inc does not offer free project estimates.
No, Terra Bella Nursery Inc does not offer eco-friendly accreditations.
No, Terra Bella Nursery Inc does not offer a senior discount.
No, Terra Bella Nursery Inc does not offer emergency services.
No, Terra Bella Nursery Inc does not offer warranties.
Terra Bella Nursery Inc offers the following services: Greenhouses, nurseries, mulch & topsoil.

Contact Information

302 Hollister St, San Diego, CA 92154

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