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Stanley Steemer

Carpet Cleaning, Floor Cleaning and Waxing, Ceramic Tile,

About us

Stanley Steemer has been providing floor cleaning services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage services. For more information, visit www.stanleysteemer.com.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial carpet cleaning. Furniture & leather, air duct, area rugs, tile & grout, and hardwood floor cleaning. We also clean autos, boats & RVs.

Services we don't offer

We do not clean drapes.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6192 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
10%
3
5%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 192 reviews

James C.
12/2019
5.0
carpet cleaners
  + -1 more
Very well. He was on time and did a thorough job.
Description of Work: Carpet cleaning in three rooms plus hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$225

Charlotte B.
01/2019
5.0
carpet cleaners
  + -1 more
They did an excellent job but expensive.
Description of Work: Clean the carpet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane M.
04/2018
3.0
carpet cleaners
  + -1 more
The quality of the carpet cleaning was not as good as I expected. I would not recommend them.
Description of Work: Carpet Cleaning Service

Rating CategoryRating out of 5
quality
3.0


Sherry T.
09/2017
5.0
carpet cleaners
  + -1 more
They just seem to do a really good job. The quality was good.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ed C.
04/2017
5.0
carpet cleaners
  + -1 more
They did a good job. They are not he cheapest but their reputation is they are going to do a good job. If you get good work you are going to pay for it. I could probably get it done for about half of that by some of the more competitive cleaners. But there are so many systems to use on carpet cleaning. You just kind of pay you money and take you choose on which one is going to work the best for the situation. It's kind of like apples and oranges when you come to cleaning your carpets. They were on time and did a good job. They did it quickly. Their expenses were in the middle of the range. Price is kind of like the mattress companies, everyone is give a big discount so their prices are phony. They are in the yellow pages. They are all over.
Description of Work: They cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Evelyn N.
03/2017
5.0
carpet cleaners
  + -1 more
I used Stanley Steemer for cleaning floors. They were here about three years ago in March of 2014. They're very professional. They have crews that come, a lot of times you can ask for the same people if they're still working there. They do a really good job. They do my carpets and various things. I feel safe with them in the house. Everything you have to ask I feel good about it. My neighbor and I use them a lot. I have not had a bad experience with them. Here in this area they do an excellent job for us. They have quality people. They're quick to respond if they're going to be late. They will let you know and keep you advised so you know. We just really felt good about it and stuck with them.
Description of Work: They cleaned floors, and cleaned the grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary F.
02/2017
5.0
carpet cleaners
  + -1 more
We use them probably once a year, every year, just before Thanksgiving, to clean the carpeting and stuff. They just do different rooms. They usually run specials and that's when we take advantage of them. They always respond in a reasonable time frame without waiting a long time. They're very punctual. They do a decent job and they always clean up everything. They're always concerned that we're satisfied with the work they've done before they leave.
Description of Work: They performed carpet cleaning for 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol D.
01/2017
5.0
carpet cleaners
  + -1 more
I would use their service again. I've been using Stanley Steemer for years.
Description of Work: I use Stanley Steemer for carpet cleaner although I only have stairs to do. I have them steam-cleaned my kitchen floor.
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

Kathleen B.
11/2016
5.0
carpet cleaners
  + -1 more
It was good. We'd use them again. We had upstairs, downstairs and we had some areas that needed some attention. They did quality work. Also, we had a coupon and that was great. It was a good price for what they did.
Description of Work: We used for carpet Stanley Steemer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

PATRICIA C.
10/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I've never had hard surface floors cleaned before and they did an incredible job. My kitchen floor has never looked so good. They did their usual good job on the carpet and upholstery. Very nice job which they always do. My kitchen floor is old and I work hard to make it shine and I could only get a moderate shine. Whatever they did made it look fabulous and it stayed that way, wash after wash. I was very, very happy.
Description of Work: Carpet cleaning, kitchen floor and some upholstery

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

evie H.
08/2016
5.0
carpet cleaners
  + -1 more
I have been using them for about five years.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Cynthia L.
07/2016
3.0
carpet cleaners
  + -1 more
Actually we did not have a good experience with Stanley Steemer. The spots came back and they said that they must be leaching up from the pads and that we need to take the pad up and so forth and I didn't think that was true. We had just a neighbor go down with his cleaner and he was able to get it cleaned. They came when they said they were going to come. They were there on time. They could have not assumed that it was coming from the pad and worked on the spots. I felt like they were making an excuse for not doing a good job. The carpet that they were cleaning was completely bound around, it was not attached to a strip, like a nail strip on the wall. You could pull the whole thing up. So they could have pulled it up and put something between the pad and the carpet to see if that would happen again. They were pretty reasonable on the pricing.
Description of Work: They came out to clean the carpet. We had some difficult spots.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
3.0
punctuality
5.0

$100

JOYCE T.
07/2016
5.0
carpet cleaners
  + -1 more
Everything went extremely well. They were fast, prompt, clean, professional, and the price was very fair.
Description of Work: They cleaned the carpet in four large rooms at my home. They also cleaned an extra large brick fireplace as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

carol I.
07/2016
3.0
carpet cleaners
  + -1 more
They were out to my 3rd story condo about a month ago. They stated 2 rooms for $98. I only had one room available at the time. I recently call them to do the 2nd room, and they indicated they would honor the $98 rate for two rooms. After arriving 3 hours late, they informed me they needed yo charge an additional $100. Actually they charged $199. As I am trying to move this rental, I went ahead with the work, however I will think twice next time. Not recommended. I gave a "C" as the finished job was ok
Description of Work: Cleaned carpet in one oom 200sq ft

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$199

Zsolt S.
12/2014
5.0
carpet cleaners
  + -1 more
They did an outstanding job in removing the stains and the pet small from our carpet.
Description of Work: They cleaned the carpet to remove pet stains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Terri E.
12/2014
5.0
oriental rug cleaning
  + -1 more
I love Stanley Steemer. They make my carpet look like it’s new when it's 12 years old. I love that I’m able to schedule my appointments online. There always on time and they always do a great job.
Description of Work: I have used Stanley Steemer. They cleaned an 8x10 wool rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Evelyn G.
12/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They clean the whole stairway which is kind of a job, they did about five areas plus two hallways plus the sofa and loveseat. So I though the 300$ was reasonable for that and the loveseat are kind of hard to clean because they're pretty much white with a bit of pattern in it. They're really careful about the furniture and when do it, they put little plastic things under the all seats of the furniture so that the water wouldn't hurt the wood. And this time they got the carpet pretty dry too and I didn't complain because the time before which is probably six to eight months before they left the carpet a little bit wet but this time they took extra time to get the carpet drier. They did a really good job, they always do a good job.
Description of Work: They provided cleaning service. They cleaned the carpet. They did my sofa and loveseat too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Evelyn G.
12/2014
1.0
carpet cleaners
  + -1 more
When they did it, they left the carpet so wet that when it dried a used a whole role of paper towels trying to sock up the areas that were very very wet and the water that was socked up was dirty water so they hadn't gone over it enough. But I did call them and the customer service people were very nice about and they were gonna send somebody to do it all over again but it so happened that a couple of days later I had a bad fall outside and I couldn't have anybody . They were nice about it I will just go ahead and give them one more chance and next time when I called them, I told them that I did not want that same person back in here again. Their customer service is very responsive, if you got a complain, they're willing to come back out and redo the whole thing.
Description of Work: They cleaned the carpet.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro
$100

Tia C.
12/2014
5.0
carpet cleaners
  + -1 more
It went great. I was happy with all of their services.
Description of Work: I hired them to clean the carpet in 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark S.
10/2014
4.0
carpet cleaners, ceramic tile
  + 0 more
The re-staining came back a couple of weeks later. I don't think it can come out just from the dust; we need to refurbish it because it has been a long time. It was good.
Description of Work: He cleaned a part of my tile.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Billie & Charles M.
09/2014
5.0
carpet cleaners
  + -1 more
Very well. The men worked very h****** the two rugs . I had them cleaned by another company and they did a very bad job one month before I called Stanley steemer,
Description of Work: Cleaned carpets in the bedroom and family room9-1

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

CATHY M.
09/2014
5.0
carpet cleaners
  + -1 more
I’ve been using them for years. They are punctual and efficient. They cleaned everything up and they don’t leave tape around the floor or something like that. After the carpet dried, there were some little blotchy spots and they’re going to come fix it.
Description of Work: I have used Stanley Steemer. They steam cleaned all of my rooms and deodorized the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Nancy S.
07/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
They sent 2 techs and did a great job. It didn't take long for them to do the job. I had used them in the past.
Description of Work: They cleaned the carpets in 2 bedrooms and closets.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen M.
07/2014
5.0
carpet cleaners
  + -1 more
We really will use them again. They did a great job, they covered up their own feet, they didn't track anything or mess anything up in the house. We have hardwood floors and they were real careful with them and I appreciated that.
Description of Work: We use Stanley Steemer. We have a big area rug in our living room and they cleaned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gary E.
07/2014
5.0
carpet cleaners
  + -1 more
I was satisfied with their service.
Description of Work: I used the services of Stanley Steemer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

9655 Via Excelencia, San Diego, CA 92126

www.stanleysteemer.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Upholstery Cleaning,
Upholstering,
Flooring Sales and Installation,
Oriental Rug Cleaning,
Air Duct Cleaning,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation

FAQ

Stanley Steemer is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Residential & commercial carpet cleaning. Furniture & leather, air duct, area rugs, tile & grout, and hardwood floor cleaning. We also clean autos, boats & RVs.
We do not clean drapes.

Contact information

9655 Via Excelencia, San Diego, CA 92126

www.stanleysteemer.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM