Approved Pro
The Grout Medic San Diego
Tile: Ceramic and Porcelain Repair, Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) Repair, Tile & Grout Cleaning,
About us
At The Grout Medic San Diego, we believe in keeping things simple. Our promise to you is that we will re-create the beauty of your home through the work we perform in it. Our brand and its reputation have been built over time on our skills in grout and tile cleaning, repair, sealing, color sealing and tile replacement. These are our core competencies, and this is what we are trained and skilled to do at the highest level.
Business highlights
11 years of experience
Services we offer
Grout Coloring , Mold and Mildew treated in showers and re-caulked. Color matching available, Re-Caulking Showers / Sinks / Counters, Re-Grouting non-sanded Showers / Counters, Tile & Grout Cleaning & Sealing
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.675 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 12% | ||
| 1% | ||
| 1% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 75 reviews
Irene L.
Sep 2024
Tile & Grout Cleaning
Excellent work, my bathroom looks new, the technician works very hard 4hours straight. He was very courteous, he wore shoe cover which is important to me. And they come out and give you evaluation and give firm a price.
Theresa L.
Nov 2022
Grout: Replace or Repair
Reliable and helpful technician.
Richard M.
Sep 2022
Grout: Replace or Repair
Did a great job, shower looks new, would highly recommend this company for their quality work, ð
Bob L.
Mar 2022
Tile & Grout Cleaning
We had approximately 1000 sqft of tile cleaned and grout lines recolored. It took 2 Grout members approximately 14 staff hours to complete the project. The Grout Medic San Diego did and exceptional job. The floor turned out beautiful. Absolutely no need to spend $12,000 on a new floor.
Rick P.
Jan 2022
Stone Restoration & Polishing
On time, on budget. Great attention to detail.
Diana R.
Oct 2021
Tile & Grout Cleaning
Excellent from start to finish!
Maria M.
Sep 2021
Stone Restoration & Polishing
Went they arrive: **sorry I only have 10 minutes to check your project**. And then asked me and 2 more people in the house if we were vaccinated? Not at all professional, never.
Response from The Grout Medic San Diego
"We are sorry that you are unhappy. We had our mask on the entire time. We asked if at 6 feet apart you would mind if we took our mask off. We asked if everyone was vaccinated for YOUR safety and we got an ear full and decided we should leave. Making it harder on businesses to conduct business and stay safe. We wish you well."
Marie K.
Jul 2021
Stone Restoration & Polishing
I had an appointment scheduled for today and no one came out. so I called and left a message and they rescheduled for later today. They kept pushing the time when someone would come out. when they finnaly showed they was unhappy with the parking arrangement at my condo. I paid for the estimate, they lady refused to give it to me and said she would send it to me from her car. I then get a message that said we would not be a good fit because of the parking, she was rude the whole time, and never identified her self.
Response from The Grout Medic San Diego
"Hi Marie, We are sorry that you were unhappy. We gladly returned your $3 for the estimate. We had to decline your job due to your particular building had no parking available for our technicians or our estimator. Yes, the meter was up and the estimator had to go. We are sorry that greatly upset you and we kindly let you know that unfortunately the technicians with all of their equipment needed in-building parking and not the paid parking down the street. We are so sorry that we could not be or more help."
Jordan P.
Mar 2021
Grout: Replace or Repair
Good company. Responsive.
Bonnie F.
Dec 2020
Grout: Replace or Repair
We had a leaking shower pan. The Grout Medic came out, looked it over gave us a quote to re-grout and re-seal the shower. We hired them, they came out in 3 days to complete the work. Work was done in just under 3 hours. The repairman was friendly, neat, and thorough. The work was well done and my shower looks great!
Christopher R.
Nov 2020
Tile & Grout Cleaning
Donna is a former building inspector, so she knows her stuff!
Debbie K.
Nov 2020
Tile & Grout Cleaning
Donna and her team did a great job!
Karol N.
Nov 2020
Tile: Ceramic and Porcelain Repair
Donna and her team were the best on my job. They came in repaired tile installed incorrectly by another vendor I hired. They did such a great job they made my day because I was so upset about what the prior vendor had done. Her team were just great people, good attitudes, worked quickly and efficiently, left a messy job clean and beautiful. I will remember all they did on my bathroom tile every time I look at it. I wish I remembered the team member names, but I do thank Donna and her entire team.
GARY O.
Feb 2020
Tile & Grout Cleaning
I have not had previous experience with tile and grout issues previously, but the folks from Grout Medic were personable, professional, prompt and presented quality work at a price point I felt was reasonable and justified. I'd use them again and would recommend them to others. Thumbs up to Grout Medic!
Lori S.
Feb 2020
Grout: Replace or Repair
Very good job over all. Team was on time and performed exceptionally well. Individuals obviously took considerable pride in their work and aimed to please. Would definitely recommend this company and staff to anyone having personal pride in his/her home and wishing to keep it in top condition
Lisa W.
Jan 2020
Tile & Grout Cleaning
I would absolutely recommend Grout Medic! Everyone we worked with was professional, courteous and did an incredible job! My tile is like brand new.
Douglas S.
Dec 2019
Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) Repair
The estimation process was complete and accurate. The tile removal and replacement caused minimal collateral damage, that was repaired.
Roxanne R.
Dec 2019
Tile & Grout Cleaning
Very professional and informative
Tom R.
Dec 2019
Tile: Ceramic and Porcelain Repair
Jim B.
Dec 2019
Tile: Ceramic and Porcelain Repair
Came out quickly and did the job well below estimate.
John A.
Dec 2019
Grout: Replace or Repair
The technician was first of all very competent. Additionally, very personable while explaining and discussing options.
Gary A.
Nov 2019
Tile & Grout Cleaning
On time, professional, and did a great job.
James B.
Nov 2019
Grout: Replace or Repair
This is a very professional, well run company. The quality of their work is top notch.
Stacey B.
Sep 2019
Tile & Grout Cleaning
loved this company ! Donna owner is great and we had Mike do the grout and caulking repairs for a botched bathroom remodel. The bathroom now looks amazing!!
Raymond U.
Aug 2019
Grout: Replace or Repair
Work was completed and was totally satisfied. Owner Mrs. Smith explained the process and crew was easy to work with. I would recommend Grout Medic for your project.
Response from The Grout Medic San Diego
"Raymond, you and your wife were wonderful to work with. We really took pride in making your project as affordable and completed in a timely manner. Especially considering you had several other contractors and projects before and after us. Thank you from our team for letting us be a part of your home improvement projects! If you need anything please don't hesitate to contact me."
Licensing
Insured
Licensed*
Trade License Number
1089054
Trade License Locale
CA
Trade License Expiration
03/31/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
The Grout Medic San Diego is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: Closed
The Grout Medic San Diego accepts the following forms of payment: CreditCard
Yes, The Grout Medic San Diego offers free project estimates.
No, The Grout Medic San Diego does not offer eco-friendly accreditations.
No, The Grout Medic San Diego does not offer a senior discount.
No, The Grout Medic San Diego does not offer emergency services.
Yes, The Grout Medic San Diego offers warranties.