Powers Plumbing
About us
Family owned and locally operated in San Diego since 1914. Specializing in plumbing service, maintenance and repair. Contractor License # 877814.
Business highlights
Emergency services offered
111 years of experience
Services we offer
Drain clearing services, Gas piping & plumbing, Whole house water filter systems, drain stoppage, faucets, floor furnace & wall heater repairs., garbage disposals, gas lines for barbecue or gas log lighters or other gas work, installation of tankless & standard water heaters, restoration & remodeling including installing rough & finish work, sewer line camera inspections, toilets
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.871 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 15% | ||
| 4% | ||
| 0% | ||
| 0% |
Showing 1-25 of 71 reviews
Steven B.
Nov 2016
It was on a weekend, an emergency-type thing, so it was very expensive because it was overtime.
Bena F.
Oct 2016
They do a good job. Prompt and professional.
MAUREEN G.
May 2016
I was referred to Dave from another plumber who couldn't fit me in. When we spoke initially, I told Dave to just fit me in where he could since it wasn't an emergency. He called me the afternoon before to tell me that he could send someone the next day. The work was fine. He originally thought I might need additional work but then realized that everything was fine. The new vanity and faucet look great and work fine. My only complaint was he was two hours late and didn't reach out to tell me this. I had to hunt them down.
Georgiana O.
Nov 2015
unknown
Response from Powers Plumbing
"Thank you for taking time to submit a review. We appreciate your business."
Greg B.
Oct 2015
Very professional, prompt and knowledgeable. Highly recommend
Response from Powers Plumbing
"Thank you for taking the time to submit a review. We appreciate it."
Alex H.
Jun 2015
Shane came out for the estimate and recognized my unique situation with the slope of my property. He understood I wanted to avoid using a separate sump pump to get the washing machine to discharge to my city drain, so we worked out a suitable alternative. After having a few plumbers/contractors estimate this job, Powers Plumbing was the most straight forward and reasonable. They were able to come out within the week and do the job in one day. Quality in the job was good and cleanup was excellent. Overall I was very satisfied and I would use Powers again for my next plumbing job.
Response from Powers Plumbing
"Thank you for taking the time to write a review. We appreciate the opportunity to serve you."
Henry P.
May 2015
The cause of the low flow in the shower was dirt in the wire strainer. The cause of the low flow in the two faucets was not clear but after reassembling them, they are working properly.
Response from Powers Plumbing
"Thank you for taking the time to submit a review."
Susan S.
May 2015
.
Response from Powers Plumbing
"Thank you for taking the time to post a review. We appreciate your comments."
CHRIS F.
Mar 2015
They were great and were out twice. They knew what they were doing.
Robert T.
Mar 2015
unknown
Debbie B.
Feb 2015
Came out late night in short notice and unclogged the drain successfully. They were supposed to come back and follow up with maintenance but never did. I enjoyed the way they did their billing.
Response from Powers Plumbing
"Dear [removed member name], Thank you for taking the time to submit a review. I apologize if we somehow let you down by not calling you for maintenance. We had some notes on a prior job that you would call us for camera service and we see that service was completed. I did not have an additional note to contact you for service and it would have fallen into my hands or someone in the office to do so. I will call you to reach you to you to see if we can assist you in any way in hopes that this will show good faith effort on our part at this time. Thanks again for letting us know in hopes we can correct this with you."
Ronald S.
Feb 2015
It was fine, the guy was nice and did a good job.
Carlos Q.
Oct 2014
Worked well with our schedule, clean, punctual and efficient.
Bill P.
Oct 2014
ON Time. and on price.. cant ask for more
Response from Powers Plumbing
"Thank you [removed member name] for taking the time to write a review. We aim to provide quality service."
Jane B.
Oct 2014
They were fabulous! They were nothing but professional. They were a joy to work with. I would call them again for any need going forward.
Response from Powers Plumbing
"Thank you for your kind words. The feeling was mutual. Let us know if we can assist you in any way in the future."
Robert J.
Oct 2014
Update on this. I got the bill from Powers and the cost was supposed to include the first two hours. So even though the plumber was not there for two hours, I got charged an extra 1/2 hour for his driving time from the office to my house in Clairemont. No one told me that I would be charged for driving time and I find this a little ridiculous. I was going to have them do the big work for me but I won't now! They were also supposed to get back to me on a bid for the work, including installing a clean out. It has been a week and all I got today was an invoice. They were also supposed to provide me with a video of the camera work which I have not received. The guy I talked to on the phone today said he would have to look into it. So I changed my initial A's to C's and F's for the following reasons:
Price: F because I was not told I have to pay for the driving time. This may be current practice but it should be disclosed up front.
Quality: C because I have not received the video of my sewer line and it has been a week.
Responsiveness: C because they did respond right away to send people out but should get an F on follow-up.
Punctuality: A still because everyone got there on time.
Professionalism: C because they were nice but the price gouging and lack of follow-up are very unprofessional.
So even though Chris was a great guy and did his job, the back office administration part is what I am complaining about and the reason I will never call this company again. Chris is the only reason they are getting C's and not F's on everything else.
Response from Powers Plumbing
"Dear [Member], Apparently there was a communication problem that should have been handled better. I apologize to you that we did not meet your expectations or that there was a disconnect with what you wanted and what we thought you wanted. We know that you set this job up with our foreman. He briefed Chris our plumber on the job and explained that you were embarking on a building addition. He stated that at the time you booked the job you did not mention that you wanted us to bid the job or he did not interpret it this way. The plumber walked the job with you and when we got the completed work order we thought that our work was done so we sent you an invoice. We did not believe at the time you wanted to get a copy of the video because you were there on site with the plumber and you were able to get your questions answered. When you called our office a few days later, I then understood that you wanted the copy of the recording. You did not mention a bid at that time, so despite our efforts to respond to you I was not aware that the bid was needed and of course we could have provided you with this. Instead, I sprang into action to get you a copy of the recorded material. I admit that had trouble with burning the DVD. Normally, we send email photos of the trouble areas because they reflect the parts that are damaged and that is really the only part of the inspection that is usually relevant besides being easy to transmit by email but you stated you wanted a video. I found a way by using my drop box. When I called you to confirm your receipt of the recording you said you got it but by then it was after the review and you stated you did not want us to bid on this job for you within the context of the review. As for our rates, the foreman went over the cost for the camera inspection which is up to two hours of time, though most inspections take less time. We believe that you are absolutely entitled to get all of your questions answered. In doing so though, after the first two hours, then the plumbers rates were triggered and there was an extra half hour billed for the job. We aim to be transparent and just because most inspections take less time does not mean that we could not have done a better job in communicating the rate after the first two hours or the travel time which is portal to portal to you. We attempt to be as transparent as possible by posting our rates on our website or providing information when asked. I can only assume that the foreman may have been involved with your project but we see that you were surprised by this in your remarks and we agree that there was no reason why we should not have gone over this with you at the time of your call in advance of coming over. We wish you the best of luck to you with your project and hope in some small way that our efforts will have assisted you in a good final result. Janet O'Dea"
Michael H.
Jun 2014
unknown
Response from Powers Plumbing
"Thank you for taking the time to submit your review. Angie's list tries to sell us advertising relentlessly and as an Angie's list subscriber you should know that the listings here are either paid - on top of the list or unpaid on the bottom of the list. We appreciate your review to show that even if you don't purchase from Angie, that you are still a worthwhile company."
Susan B.
Mar 2014
I had a leak in my bathroom sink at 1:30 am Sunday. The emergency dispatch rep was very helpful and gave me the choice of calling the plumber immediately or waiting until the morning. I had her call him in the morning and he arrived an hour later. He completed his work in one hour, recommended replacing water valves under my ancient sink, replaced a hose, and cleaned my faucet head. He was efficient, pleasant, thoughtful (said he wouldn't want to charge emergency rates for the valve replacement and to call during regular hours), and was careful to clean up the entire project. He had to shut off the water for the entire condo building and was very concerned that the other condo occupants were not inconvenienced. After completing his work, he waited to be sure all the water was back on and that the water pressure was OK. I was impressed with him as I have always been with Powers Plumbing. I have used their services for almost 30 years and am always happy with the results. They are a bit expensive, but worth it because of their exceptional work.
Response from Powers Plumbing
"Thank you for taking the time to review us on Angie's list. We appreciate your business. I am glad that we were coherent at 1:30 AM!"
Marilyn O.
Oct 2013
They did a great job, I was very pleased. They were quick and efficient.
Response from Powers Plumbing
"[removed member name], Thanks for taking the time to post a review. It is no fun to have a plugged toilet. We appreciate the opportunity to serve you!"
Kevin G.
Sep 2013
Arrived on time; accommodated short fuse appointment and did a thorough water pressure test at the front and rear of our home. Carefully eliminating potential problem sources to isolate problem. Made a quick repair when problem isolated!
Steven C.
Jul 2013
We contracted LB Powers Plumbing to handle all of the plumbing work for the remodel of our home. We could not have been happier. When you hire LB Powers you don’t hire a company you hire a family. From Janet at the desk to Shane as the supervisor and Robert doing the work there is no one in town who can do a better job.
Ours was an extensive remodel which required a lot of scheduled and unscheduled time on site. Robert was always on time when scheduled but more importantly he respond quickly when the unexpected occurred, very common on projects such as ours. He saved countless days of delays due to his rapid response.
There isn’t one member of the LB Powers Plumbing Company we have come in contact with we wouldn’t have in our home for dinner.
The quality of the work? Unsurpassed! Simply put, you can’t find a better plumbing company in San Diego. They are the best, period!
Ours was an extensive remodel which required a lot of scheduled and unscheduled time on site. Robert was always on time when scheduled but more importantly he respond quickly when the unexpected occurred, very common on projects such as ours. He saved countless days of delays due to his rapid response.
There isn’t one member of the LB Powers Plumbing Company we have come in contact with we wouldn’t have in our home for dinner.
The quality of the work? Unsurpassed! Simply put, you can’t find a better plumbing company in San Diego. They are the best, period!
John N.
Feb 2013
Work was performed punctually and in quick order.
Blossom G.
Jan 2013
He was competent and professional. It was was definitely pricey because it was $89 per hour, and I wanted them to look at some faucets for me as well but was unable to repair them. Plus he spent 20 minutes trying to find a parking space so that made it even a more expensive. I may use again, but will probably look for someone closer next time.
Kathleen H.
Dec 2012
I called on a Friday night. Janet was friendly and helpful. Robert showed up the next morning and was quick, professional, and left everthing in perfect running order. I could not be happier with the service, response, time, and friendly attitude. Pricing was competitive. I will definitely call this company again.
Martha Q.
Dec 2012
They were great.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Powers Plumbing is currently rated 4.8 overall out of 5.
Powers Plumbing accepts the following forms of payment: CreditCard
Yes, Powers Plumbing offers free project estimates.
No, Powers Plumbing does not offer eco-friendly accreditations.
No, Powers Plumbing does not offer a senior discount.
Yes, Powers Plumbing offers emergency services.
No, Powers Plumbing does not offer warranties.