Pella Windows and Doors
About us
When you choose Pella, you’re buying more than just a window or door. You’re getting the experience and service of local Pella professionals who are proudly committed to your satisfaction. See how Pella has remained passionate about creating a better view for you – for more than 85 years. Rest assured. Unlike some window and door companies, Pella will be here for you after the sale. We stand behind our quality products with some of the best warranties in the business and a national network of service specialists. SHOWROOM LOCATIONS; *SAN DIEGO, CA 1187 Morena Boulevard
Services we offer
The Pella Promise is our commitment to help you find the right windows and doors for your home and budget. Provide a no-mess, no-guess installation day. And back your project with our exclusive Total Care Guarantee. We’ll make your replacement project easy. That’s our promise.
Amenities
Free Estimates
Yes
Reviews
4.819 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 5% | ||
| 5% | ||
| 0% | ||
| 0% |
Showing 1-19 of 19 reviews
John D.
Aug 2017
Great. Everyone there from the guy who provided the original estimate and took the time to really explain options, to the guys who came to do the work, were outstanding. Always helpful and on time, very friendly.
Response from Pella Windows and Doors
"Thank you for taking the time to share! We are pleased to hear you had a positive experience from start to finish. Great to hear! Thanks again."
Mary W.
Mar 2017
Ruben , [email protected] , the manager at the SD office is helping to manage the more complicated windows in my order. Working with RUBEN directly has been amazing. He is top notch in experience and information and a very seasoned PELLA SPECIALIST. We have one customized window that special measurements are being done on again. Windows are ordered. I'll update as installation happens.
Response from Pella Windows and Doors
"Thank you for sharing your experience with us. We work hard to ensure you find the right window or door for your home and that the service experience we provide is positive from start to finish. We'd love to see your before and after photos. Thank you again for choosing Pella products. Best regards, Pella Community Team"
Leslie D.
Oct 2016
unknown
Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Amy T.
May 2015
Pella did a great job. After having new windows installed by Pella, we decided to use them for a front door replacement. The service and quality of the product are outstanding. Highly recommend this company.
Response from Pella Windows and Doors
"Thank you for your review! We are so pleased to hear your experience with our team was positive from start to finish. Thanks again for continuing to choose energy-efficient Pella products. Kind regards, Pella Community Team"
Charles N.
Jan 2015
Tessa the Pella bidder is one smart and earnest salesperson. In total I requested 5 bidders, to look at my windows from several different companies. What a circus that was!!!
Pella's price was one of the best. Also, I could see a clear interest in doing the project.
Crew lead by Juan, were absolutely professional and polite and very skilled. They also were very thoughtful, there was a storm that stopped work on the 30th. They finished up on Sat.
The stucco repair and texture was very professional.
I love the windows, they look beautiful and work perfect.
Thanks so much for providing such great service and product for me and my family!
Response from Pella Windows and Doors
"Thank you for sharing your experience with us. We work hard to ensure you find the right products for your home and that the service experience we provide is positive from start to finish. We’d love to see your before and after photos! Thank you again for choosing energy-efficient Pella products. Best regards, Pella Community Team"
Mary C.
Oct 2014
unknown
Response from Pella Windows and Doors
"Thank you for your review! We are so pleased to hear your experience with our team was positive from start to finish. Thanks again for choosing energy-efficient Pella products. Kind regards, Pella Community Team"
Shirley L.
Oct 2014
Very satisfied.
Response from Pella Windows and Doors
"Thank you for your great review! We appreciate and value your feedback. Thanks again for choosing Pella products. Kind regards, Pella Community Team"
Alan S.
Oct 2014
Pella provided full service, both materials and instillation. Others I spoke with would do installation but not materials or materials but not installation. Pella contracts with people to do their instillation but back the work. We agreed on a date for the work, when they got the material they called me to ask if I would like them to do the installation several weeks earlier than we had agreed.
The installers arrived on time and were polite and courteous. They did an excellent job and cleaned up completely. What impressed me most was the installers attention to detail. While leaving an installer felt the door knob was a little loose so he retrieved his tools to fix it.
UPDATE: Two weeks later. If you have a problem, one of my windows has moisture between the panes, expect a long wait on the phone to get a service rep on the line and and a two weeks delay to get a visit from a service technician.
The installers arrived on time and were polite and courteous. They did an excellent job and cleaned up completely. What impressed me most was the installers attention to detail. While leaving an installer felt the door knob was a little loose so he retrieved his tools to fix it.
UPDATE: Two weeks later. If you have a problem, one of my windows has moisture between the panes, expect a long wait on the phone to get a service rep on the line and and a two weeks delay to get a visit from a service technician.
Response from Pella Windows and Doors
"Thank you for your review, we appreciate your feedback! We work hard to ensure you find the right window or door for your home and that the service experience we provide is positive from start to finish. Thanks again for choosing Pella products! Kind regards, Pella Community Team"
Donald B.
Sep 2014
It was very well done. I like everything about them. I went with Pella because of their reputation and what not. They were very responsive.
Response from Pella Windows and Doors
"Thank you for your review! We're pleased to hear you had an exceptional experience with our team. Thank you again for choosing Pella products! Kind regards, Pella Community Team"
Janet M.
Sep 2014
It turned out fine and they did a good job. It was a bigger project than a normal window would be. They are high quality products but expensive. We haven't had any problems. They took care of all the details. When they came out to quote it, they had a program where I could save money if I committed within a couple of days. I personally don't really like those kinds of deals. I don't like to have to negotiate or feel I'm under time pressure. I was kind of negative on that but overall it was good. The doors are beautiful and extremely high quality; I've gotten a lot of compliments on them.
Response from Pella Windows and Doors
"Thank you for your review, we appreciate your feedback! We work hard to ensure you find the right window or door for your home and that the service experience we provide is positive from start to finish. Thanks again for choosing Pella products! Kind regards, Pella Community Team"
Amy W.
Sep 2014
unknown
Response from Pella Windows and Doors
"Thank you for your review! We work hard to ensure that your experience with us is positive from start to finish. We'd love to see any before and after photos! Thank you again for choosing Pella products. Kind regards, Pella Community Team"
Richard M.
Jun 2014
great quality, punctual, professional
Response from Pella Windows and Doors
"Thank you for sharing your positive feedback with us! We'd love to see any before and after photos you have. Thanks again for choosing Pella products! Regards, Pella Community Team Follow Pella: [hyperlink removed] [hyperlink removed] [hyperlink removed] [hyperlink removed]"
Robert B.
Oct 2013
The simplest and best way to summarize this experience is to say it was completely professional and there were absolutely no surprises. Sounds boring, but that's exactly what you expect from a major contractor. Every step of the way was completely professional and you can tell each Pella representative was highly experienced and new exactly what they were doing.
From scheduling the initial consultation, to the estimate, to the measurements and through the installation process each representative or contractor knew exactly what could be done, what couldn't be done, what it would take and they were all very well prepared for anything and everything. No extra trips or sessions or overruns. The installation was projected to take 3 days but the installers worked hard and finished it in 2 days.
The windows perform great and immediately we notice a huge difference with noise insulation and with heat retention. The windows were installed just before the first big rain storm of the year and before the first few cold nights. Everything is dry and warm and previously we would have run the heater a little in the mornings, we feel no need to do that! It's amazing.
From scheduling the initial consultation, to the estimate, to the measurements and through the installation process each representative or contractor knew exactly what could be done, what couldn't be done, what it would take and they were all very well prepared for anything and everything. No extra trips or sessions or overruns. The installation was projected to take 3 days but the installers worked hard and finished it in 2 days.
The windows perform great and immediately we notice a huge difference with noise insulation and with heat retention. The windows were installed just before the first big rain storm of the year and before the first few cold nights. Everything is dry and warm and previously we would have run the heater a little in the mornings, we feel no need to do that! It's amazing.
Response from Pella Windows and Doors
"Thanks for sharing your positive experience with Pella. We’d love for you to connect with us and share your before and after photos. Thank you, Wendy, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook [hyperlink removed] Pinterest [hyperlink removed] YouTube [hyperlink removed]"
Joanna B.
Jan 2013
It was a good sale. The sales representative knows what their talking about. They were prompt. I got the bill immediately. I got the door with no issues though there was a 3 mix ups in the installations. But in the end they installed the door. It was straight. It was an average experience. Unfortunately, I read some very negative reviews online about the product warranty so I'll probably would refrain from recommending them.
Response from Pella Windows and Doors
"Thank you for your feedback. Best Regards, Wendy, Pella Community Team"
Lisa G.
Jan 2013
They were hired through the contractor doing the addition. The windows are fine.
Response from Pella Windows and Doors
"Thanks for sharing your positive experience with Pella. We’d love for you to connect with us and share your before and after photos. Thank you, Wendy, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at facebook.com/pellawindowsanddoors Pinterest at pinterest.com/pellawindows YouTube at youtube.com/pellawindowsanddoors"
Shirley L.
May 2012
It went fine and I am very pleased.
Ronald K.
Oct 2009
The delivery was on on time and even with the first hour of the 2 hour window. The workers showed up every day 7am ready to work, cleaned as they went and did not leave for the day with holes in the house. Impressed with the workers, and the salesman. No high pressure sale. After purchase the windows were remeasured by the foreman prior to ordering and I went over the order with the salesman and the foreman before order to make sure it was correct. All work was done to my standard and asked if I had any problems with the install before they left after the last day
Kathleen B.
Jan 2009
They did a good job. They workers were very professional. I felt comfortable with them in my home. They cleaned up any mess. The door operates perfectly. The door was delivered on time. They showed up when they said they would.
RICHARD R.
Jul 2008
They were very professional, prepaid, prompt, and reliable. They explained the process before the work begun. The clean up process was great before and after and explained how to care and use the product. They were also very quiet.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Pella Windows and Doors is currently rated 4.8 overall out of 5.
Yes, Pella Windows and Doors offers free project estimates.
No, Pella Windows and Doors does not offer eco-friendly accreditations.
No, Pella Windows and Doors does not offer a senior discount.
No, Pella Windows and Doors does not offer emergency services.
No, Pella Windows and Doors does not offer warranties.