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On-Site Techs

Computer Network or Wiring Install or Repair, Antenna Installation and Replacement, Antenna Service,

About us

ON-SITE COMPUTER REPAIR AND SERVICE. Going Beyond the Expected. That's what we're all about at On-Site Techs. With over 23 years of experience, On-Site Techs is a quality computer repair and service company serving the greater San Diego area. Est 2005. On-Site Techs provides solutions. Plain and simple. Unlike the "big guys" we don't just stop at the first step and leave you hanging. We want to make your life easier by providing professional, skilled technical services at affordable rates. Services include (but are not limited to) laptop repairs and upgrades, data recovery, virus and/or malware removal, PC or Mac repair, and much more.

Business highlights

Emergency services offered
20 years of experience

Services we offer

On-Site Techs offers a broad array of services. ✦Laptop Repair ✦Home and Office Networking ✦PC and Mac Upgrades ✦Computer Maintenance and Updates ✦Remote Support ✦Fix Security Issues ✦Setup and Update Anti-Virus ✦Fix Software Problems ✦Update and Upgrade Software ✦Computer Delivery & Setup ✦Computer and Software Tutoring

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9137 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
1%
2
0%
1
0%
Showing 1-25 of 137 reviews
Ronald B.
Apr 2021
5.0
Yes, I recommend this pro
$110
Excellent. John was very knowledgeable and competent. He was able to resolve all of my problems, check-out my system, install the memory, and give me good recommendations for system upgrades. He arrived on time and was very thorough and helpful.

Martha O.
Nov 2020
5.0
Yes, I recommend this pro
Very well. John brought a new keyboard and mouse and updated my pc so it now works perfectly. He also fixed my printer so that I can once again print from my iPhone and iPad. He works quickly also.

CHARLOTTE C.
Jan 2018
5.0
Yes, I recommend this pro
very well, considering my limited knowledge

Jeffrey J.
Jan 2018
5.0
Yes, I recommend this pro
$120
Great! John Airy is the best in the business!

Jonathan M.
Nov 2017
5.0
Yes, I recommend this pro
$100
We are San Diegan volunteers who consistently use our computers daily. We have used On-Site Techs for three years; they are the most knowledgeable computer techs we have dealt with. Phone calls are returned promptly. Home visits to resolve issues are nearly immediate. Problems are solved right the first time. If John can’t figure out the problem on-site, he’ll take the CPU to his business and work on it until it repaired to his satisfaction. John Airy in our opinion is the best in the business with reasonable rates. We soon will replacr our 8-year old computers. Our strong confidence in John’s abilities and experience allows us to rely on him to tell us the brand, speed, type, and options we will need on the computers to buy where he will then set them up. We also find On-Site Techs website very useful; every from internet safety information to tutorials, data backup and more in plain language. Awesome company and a pleasure to do business with! Truly a 5-Star operation! Thanks John!!

Pamela M.
Sep 2017
5.0
Yes, I recommend this pro
$100
Outstanding consistently. Responsive and thorough.

DAVID P.
Sep 2017
5.0
Yes, I recommend this pro
John is very good at returning calls and emails, and quick to get to work on your computer. He is efficient, and wastes no time. John may work on your system by tapping in online or by coming to your home or office as needed. Your computer holds deeply personal information, and often confidential business data – you need to be able trust the technician who is working in this space. John is of the highest integrity. You can trust him. John is skillful with Windows based, Mac, and Linux computers. So whatever your platform, he can help you. In the San Diego area, John Airy of On-Site-Techs is who you go to for technical advice and computer support.

Ronald B.
Jul 2017
5.0
Yes, I recommend this pro
$100
John arrived promptly -- in fact he called and was able to arrive early. He was very courteous and competent. He was able to completely resolve the HP Color Laser Jet issue within 15 minutes. He utilized the remaining time of an hour to address my other concerns. All of my issues were fully resolved. I would definitely hire him again, and highly recommend him to others.

Kimberly F.
Jun 2017
5.0
Yes, I recommend this pro
$100
Hard drive was a goner (probably due to power surge.) I bought a new computer and John loaded "old" files that he was able to recover from a damaged back-up drive. John is extremely knowledgeable and fair. Lets you know all your options. Very prompt. and professional. The "at home service can't be beat.

Karen G.
Jun 2017
5.0
Yes, I recommend this pro
$100
John came to work on the computer the day after I contacted him. He arrived at the time promised and was able to fix the computer in less than an hour. He also gave us advice on getting a newer operating system and recommended anti-virus programs. John does excellent work and I will call him again.

Jeffrey J.
Apr 2017
5.0
Yes, I recommend this pro
Per usual, all went well. John Airy fixed the printer connectivity problems and made a number of other fixes at no charge. We have utilized the services of On-Site Techs for at least half a dozen years. John Airy is the absolute best; he is ALWAYS able to fix our IT problems at a very reasonable price.

Meredith E.
Mar 2017
5.0
Yes, I recommend this pro
We've never had to ask for a solution a second time; John gets it right the first time.

Claire B.
Feb 2017
5.0
Yes, I recommend this pro
$100
One person came out to work on my computers and it took him about an hour. When I call them, they make an appointment through their business line, but the tech that I work with always calls up to see to find out more about what is going on and to see if he can over faster. They always show up faster and always takes care of things. If something is not done right, he will come back and not charge anything.

Claire B.
Feb 2017
5.0
Yes, I recommend this pro
They listen to the problem you are having. They fix it and if you want him to explain it to you he will. If you don't he just goes ahead and fixes it. If you need a part, he will go get it and come back and puts it in. It is a generally good over all service. Really good customer oriented.

Deborah D.
Jan 2017
5.0
Yes, I recommend this pro
All went well. We have used John's services extensively and a number of times over the past several years.

JOSEPH F.
Jan 2017
5.0
Yes, I recommend this pro
$100
John was available the day I called him. He arrived promptly and immediately started running a bunch of tests to help him diagnose the problem. It ended up being lots of dust inside the computer. He cleaned it out, ran some more tests, cleaned up the hard drive, made a couple of suggestions (new mouse) and my computer is running great. Very knowledgeable and very professional.

Jeffrey J.
Sep 2016
5.0
Yes, I recommend this pro
$200
The PC was properly repaired and works fine now. Comment: The DELL will be our very last computer with a Microsoft operating system. We have multiple APPLE products which are MUCH more reliable. Yes, APPLE products cost significantly more than computers with Microsoft operating systems. In our view, APPLE's superior quality/reliability are well worth the price differential. If you have problems (rare, in our experience) with an APPLE product, you take it to an APPLE store and they fix it at no cost.

CALLIE M.
Jun 2016
5.0
Yes, I recommend this pro
$99
unknown

KATHLEEN G.
Apr 2016
5.0
Yes, I recommend this pro
$90
unknown

Christopher B.
Apr 2016
5.0
Yes, I recommend this pro
$178
I called On-Site Techs and spoke with someone who informed me she could not specifically answer my questions about the repairs I needed.  She was very nice and took a message to have John (Owner) call me when he finished a service visit.  I received a call from John a short time later and informed me I most likely had an issue which would either be a relatively simple fix, or one which I would need to contact a data recovery company.  I made the appointment for the following week and John showed up at my house early after contacting me to make sure it was okay.  John inspected my laptop and determined the issue was different than I had believed, and was confident he could get the data I needed transferred.  John took the laptop since it would be a pretty involved process.  John contacted me two days later and told me he was successful in retrieving the data.  John brought the laptop back to my house and showed me where the data was stored.  I was very impressed with John's professionalism and abilities to get the job done quickly and correctly.  I would recommend John and his company to anyone.  Although the cost is a little (just barely) high, I was able to apply a first-time user coupon which brought it down.  And I certainly can't complain because I'm sure his prices are right in line or cheaper than any other company out there, it is just the specialized cost of computer repair.  Hopefully I do not need to have repairs done again (I learned my lesson of using a back up drive), but in case I do, I will contact John first.

Claire B.
Mar 2016
5.0
Yes, I recommend this pro
$200
unknown

Barbara P.
Mar 2016
5.0
Yes, I recommend this pro
$99
unknown

Lloyd F.
Feb 2016
5.0
Yes, I recommend this pro
$95
unknown

Paull W.
Feb 2016
5.0
Yes, I recommend this pro
$100
unknown

Kathleen E.
Dec 2015
5.0
Yes, I recommend this pro
unknown
...
Showing 1-25 of 137

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

On-Site Techs is currently rated 4.9 overall out of 5.
On-Site Techs accepts the following forms of payment: CreditCard
No, On-Site Techs does not offer free project estimates.
No, On-Site Techs does not offer eco-friendly accreditations.
No, On-Site Techs does not offer a senior discount.
Yes, On-Site Techs offers emergency services.
No, On-Site Techs does not offer warranties.

Contact Information

113 West G Street #311, San Diego, CA 92101

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