Musser Brothers Carpet Cleaning

They did a fantastic job, communicated very clearly, were on time, would hire again anytime. Highly recommended.

very good and would hire again.

Bottom line: They did an amazing job on the carpets and flooring. I would use them again. The results they achieved with cheap 12 year old beige carpet that had never been cleaned was astonishing. The carpet in some rooms looked brand new. They even removed a mystery stain that was there when I moved in. There were a couple small areas in one room that were still a little dirty, but they turned a carpet so dirty it looked grey back into a beige carpet that looked just a little dirty. Absolutely NO ONE could have done any better. There was also a small stain that came back up elsewhere, but they provide a 30 day guarantee. They did good work on the linoleum floors too. Those looked better than when I moved in. My former land lady was also impressed with their work. They were a large part of the reason that I got my entire deposit back. They were responsive and I got an appointment pretty quickly. They showed up on time, gave a verbal quote broken out into rooms, stairs and linoleum floors and let me decide what exactly I wanted done. They called about 30-45 mins before they were finished which gave me plenty of time to return to the house. My only small nit is that I was initially confused about which company showed up to clean the floors. Their white van is unmarked and only one member was wearing a polo shirt with the company's logo. The first person who spoke with me was wearing a different company's logo.

Went well all done right and in timely and professional manner

The charges for the extra small rooms were high, and the cost for the small stairway was prohibitive. We paid for the extra small area and skipped the stairs. If I pointed out a spot on the carpet here and there, instead of pre-spraying them, they quickly informed me it would cost extra for spot treatment. It became an unusual and unprofessional experience. Please note: I already did this review months ago. This is a duplicate.

OK, nothing special. Carpet looked better but it took a LONG time to dry.

It's good and nothing special.

It went very well.  They did a good job.  The carpet was cleaned very well. 

Excellent performance. Will recommend to others and use again in the future.

excellent, this was our first time using Zeke for our carpet cleaning and we are extremely satisfied, the sofa couches look like new and so does the carpet

it went ok

Excellent job.

Great job, would use again.

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Very well. The gentleman that came to the house were courteous and did a very good job.

perfectly...professional and is quality focused

Overall, pretty good...the only issue was that he was about an hour late but in calling him, he did indicate that would be the case.

He was very responsive and showed up the same day. He gave me a quote beforehand, carried out the task quickly and was very polite and efficient. The end result also looks good.

They were very good. It was very professional, job was well done, no problems. 

Standard carpet cleaning, chemicals seemed a bit harsh on the carpet which left the carpet extremely dry. Otherwise, great service and satisfactory results.

Great, very thorough job

Very pleased. Josiah listened to scope and offered his thoughts and suggestions without any strongarm upselling. On the contrary: he discussed ways to optimize the time that both he and his assistant Jesus were available. I was very pleased with the end product for all effort. I also want to mention that at one point I was distracted and unable to give Jesus direction at a point when he needed it. Instead of standing around waiting for me, he swept and cleaned an area of my yard that was in obvious need of this. I was quite pleasantly surprised. In addition to the services, I just generally liked the personalities of both Josiah and Jesus. Both were pleasant and unassuming. This makes a business transaction feel that much better. I plan to hire them again, even outside of the Angieslist coupon/deal.

Added another room when he arrived. I would use them again.

Zeke got lots of "old dog" set-in urine stains out of the carpet with his pretreatment. No odor now either. Would be good to know that that would be extra $, but well worth it. Thanks Zeke!

Zeke was very nice and responsive, as well as being on time and coming out a second time after I complained that the cleaning was not thorough. Zeke charged me $20 X 2 (for 2 rooms) over the $65 fee I paid for 3 rooms for a "special spray" to help with spotting on the carpet; this fee was in addition to what I paid and the spray was ineffectual. My carpet is only about 5 years old and the job should have shown much better results.