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Molly Maid, Inc.

Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Carpets or Rugs - Clean at Home,

About us

Life goes by fast. Work places demands on your time. Responsibilities and priorities change. It's hard enough finding time for the people and activities you love. House cleaning duties shouldn't get in the way. Take back your precious free time with professional house cleaning from Molly Maid." Providing professional residential home cleaning for more than 25 years has given Molly Maid a reputation for quality and reliability. We care about providing a consistent, thorough clean. At Molly Maid we respect our customers, their homes and their time because what use is free time if you spend it worrying about your maid service? Each locally owned Molly Maid franchise takes great pride in the house cleaning service they provide. That means a professional house cleaning from people you can trust. No contracts. No worries. Just more time to enjoy your clean home .

Business highlights

Emergency services offered
32 years of experience

Services we offer

House cleaning including floors, carpets, rugs & stairs.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.723 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
17%
3
9%
2
0%
1
0%
Showing 1-23 of 23 reviews
DEBBIE J.
Jan 2018
5.0
Yes, I recommend this pro
They do a nice job and show up on time. I've used them for years.

Lisa E.
Dec 2017
4.0
Yes, I recommend this pro
Good. I checked on their work while they were cleaning, but not as thorough as I would have liked. I should have had a list and checked off everything. A drawer or two wasn't cleaned, tops and bottoms of shelves, the floor and counter tops dried sticky. Little things that add up

Catherine S.
Oct 2017
5.0
Yes, I recommend this pro
$500
Spring cleaning was very thorough and great attention to detail. I'm having them come back on a monthly basis I was so happy with the work they did.

Marie L.
Jul 2017
3.0
Yes, I recommend this pro
They didn't do such a great job like you would want to really recommend them. They were okay.

Kelly H.
Jul 2017
5.0
Yes, I recommend this pro
They did a great job

Greg S.
Jun 2017
4.0
Yes, I recommend this pro
$100
We had thought that there was gonna be two people coming and three people came instead, and that other person was working just a little too fast for what we had things arranged because we were moving out of the place. So we would have been much better off with the two persons. In fact they had to come back later to do stuff. I didn't deal with them that much; my wife did more of that, so I can't really add that much. They seemed nice and everything and I think the work turned out pretty good. I wasn't there. It looked clean, so I thought it was clean. They were pretty responsive. Their punctuality was pretty good too.

Meredith P.
Jan 2017
5.0
Yes, I recommend this pro
$200
They were fine. They were on time. It was good. There was no furniture so it was dusting, mopping, and cleaning out. It was what I asked for. It wasn't extraordinary or anything. It was fine. I had checked other prices. They were good about responsiveness. They were early.

Jon M.
Apr 2016
3.0
$300
unknown

Tina M.
Mar 2016
5.0
Yes, I recommend this pro

Adam S.
Dec 2015
5.0
Yes, I recommend this pro
.

Tajinder H.
Dec 2015
5.0
Yes, I recommend this pro
$300
I was very comfortable having the two ladies clean my home.  They worked hard cleaning every room including the bathrooms.  I was impressed the ladies also dusted the shutters, shelves, and counters, vacuumed and cleaned my wood floors and tiles in my living room and kitchen and cleaned all the mirrors in the bathroom.  The kitchen and the microwave looks great.  They worked well as a team.  I am very pleased and would like to have them come again.

Peggy T.
Nov 2015
5.0
Yes, I recommend this pro
$450
unknown

Roy F.
Nov 2015
5.0
Yes, I recommend this pro
unknown

CT K.
Aug 2015
5.0
Yes, I recommend this pro
$120
unknown

Chris L.
Aug 2015
4.0
$145
House cleaning. They were punctual, polite and did a reasonably good job throughout. I had to call them back to the house to clean a glass door they missed. One of the crew broke a coat hook in a bathroom, but would not admit to it. I was offered a replacement by a supervisor later. The same crew member was somewhat rough with items in the kitchen, etc.

Gary C.
Jul 2015
5.0
$125
unknown

Brian S.
Jul 2015
5.0
Yes, I recommend this pro
$300
No issues.

Lisa B.
Jun 2015
5.0
Yes, I recommend this pro
unknown

Susan D.
May 2015
5.0
Yes, I recommend this pro
$300
4 hours was not enough time to clean my entire 2000 sq ft house, however the team allowed me to prioritize areas to clean for a work party I was hosting.
My spanish is very limited, so Molly Maid's policy of always having one person on the service team speak english is very important for me (not necessarily "fluent" but enough to not struggle too much for communication.)
All bathrooms were cleaned top to bottom (including light bulbs), shelves dusted, furniture vacuumed or wiped down, kitchen sink and counters cleaned, carpets vacuumed and edged, and tile floors mopped. A supervisor came out to check up on the service and (at my request) provided me with an estimate for on-going weekly, bi-weekly or monthly service. I chose bi-weekly and am still using the service 6 months later.
Early in my on-going service, I had a few small issues (inconsistent scheduling and a promised recurring service team that kept changing) that caused me to contact the local manager. He listened to my concerns and all problems were resolved by the next visit. The ONLY complaint my family has had is that their things on the bathroom counters are often not put back in the same place (a very small price to pay to have clean counters, in my view!)

Robert F.
May 2015
5.0
Yes, I recommend this pro
$400
The ladies, Martha and Karina, showed up on time and ready to work.  After a quick run down of what I needed done, they got to work and, now only did what I had requested, but did more.  Definitely would use them again.

David B.
Feb 2015
5.0
Yes, I recommend this pro
unknown

Rachel M.
Jan 2015
4.0
Yes, I recommend this pro
It was okay. Nothing stood out, they just did their job.

Jennifer K.
Dec 2014
5.0
Yes, I recommend this pro
$375
unknown

CLYDE P.
Nov 2014
3.0
$255
Was given estimate 2 workers for 3-4 hours ~$250 ($42.50/hr/worker). Two workers arrived at ~ 2 pm. and a third arrived 15-20 minutes later.  They all finished at ~ 4 pm.  I was given a bill for $340 and indicated that was incorrect.  They did not speak English well so I called the number on the receipt.  Since I got a voice mail, I asked them if there was another number I could call and then gave me one for "Susanna".  After explaining my concern, she agreed that I was overcharged and lowered the amount to $298 based on the 2 workers saying they arrived at 1:50 pm and the third ~ 2:15pm and completion at 4:18 (current time as I spoke with her).  I disputed the arrival times and indicated they were done at ~ 4 pm and the 15 minutes they stayed while I tried to reach someone about the bill should not be part of the charges to me.  Eventually she agreed to $255 but I was very unhappy with the process.

Kimberly S.
Oct 2014
5.0
Yes, I recommend this pro
$300
Fantastic-My house is so clean!  Thank you

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Molly Maid, Inc. is currently rated 4.7 overall out of 5.
Molly Maid, Inc. accepts the following forms of payment: CreditCard
Yes, Molly Maid, Inc. offers free project estimates.
No, Molly Maid, Inc. does not offer eco-friendly accreditations.
No, Molly Maid, Inc. does not offer a senior discount.
Yes, Molly Maid, Inc. offers emergency services.
No, Molly Maid, Inc. does not offer warranties.

Contact Information

13240 Evening Creek Dr South, Ste 314, San Diego, CA 92128

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